Lawrence is very responsive and fixed my plumbing problem well and fast. He also, looked an…read moreunrelated issue with my hvac and made recommendations which is what I asked for. So contact Lawrence for a variety of handyman needs as he can handle alot of types.

Clear communication, easy booking, and they came back several times to make sure our refrigerator…read morewas fixed after another company said our refrigerator was too old to be fixed. It's been running great for 6 months since GH repaired it. They know their stuff!

Very quick response and quality work. He came out, diagnosed the issue and repaired it. Very good…read moreprice, very professional and courteous. I will definitely use them again and recommend them!

Very professional and committed to making sure the job gets done. Had this company come out to…read morediagnose my refrigerator and was very thorough while communicating the problem with me the whole time. Thank you for the timely response as well.

The repair service technician was very rude when asking questions about the repairs done. That was…read moreafter he took a personal call in my house instead of saying I apologize for the call. No he got rude. Then almost an hour after they were supposed to show up no phone call from the company or technician. When calling the supervisor was not very supportive when asking for a different technician. Also after mutable times of service the same issue with the appliance happened within less than a year. Definitely would not recommend them to anyone.if you never serviced my house then how did you know what was supposed to be fixed Brian and yes this is a response to your response. Now everyone will see what kind of service you provide by your response to this. Maybe you need better employees then you would not get reviews like this and the others on this site.

Brian and Leslie, thank you very much for the work completed on our oven. It is an older model and…read morewe were afraid it could not be repaired. You came out right away to determine the issue and when a part had to be ordered, you kept us informed. WOW! You even returned on Sunday to complete the work. My sister and I are delighted with the efficiency and the reasonable cost. Continued success!

The folks here are super helpful, whether they fix... or you're looking for the part to fix your…read moreown stuff that tye "big box" places don't carry. Have been mt go-to for several years and finally getting around to posting.

The service guy comes out to look and order a part and comes back two weeks later to install the…read morepart. They charge $165 just to come twice without counting parts.

DO NOT USE THESE PEOPLE! This guy didn't give a timeframe, didn't answer his phone, the voicemail…read morewas full, didn't ring the doorbell and says if he comes back he'll charge an additional $79 for the "missed" appointment. Terribly unprofessional and horrible service. DO NOT USE!

This is the third time that we've used his services and as always the technician was courteous,…read moreprofessional and reasonable. This outfit is our "go to" place for appliance issues.

Reasonable, came out quickly and dryer is up and running again. Very nice man who explains…read moreeverything.

Alvin Lucy came to my house approximately two weeks ago. He diagnosed that I needed a new eye on my…read moreJenn Air stove top. He found the part and I ordered it from eBay. The part arrived Saturday, May 2. I have not heard from him since. However, I have talked to him on the phone three times. We set up an appointment for him to come back to fix the problem. I have not seen him at all now he will not answer his phone. When I went and looked at reviews the word SCAM was used. Very, very, very disheartening.

I can't speak to the actual scheduling or repair service, but we went looking for a replacement…read moredryer and the lady working in the store was incredibly friendly and helpful. She went out of her way to help us and give us advice about our current dryer after we looked at their selection of dryers for sale. It was surprising and left us with such a great opinion. We'll definitely go back to take a look here with any future appliance repair or replacement needs.

I would give them 0 stars if it were possible. They are unreliable and rude. They were willing to…read moresell me an expensive part WITHOUT even coming to my home to look at my washing machine first. I asked them to first come out to my home to assess the machine in person first, to which Worker 1 (name purposely excluded) replied "...whatever, it's your money lady!" Worker 1 and I set up an appointment for him to come out at HIS earliest convenience, which was between 2pm-4pm on Thursday; he did not show up nor did he call to cancel or reschedule. When I called to ask if they were coming out, I overheard someone say that "he forgot". I asked "Did I just hear him say he forgot?" and Worker 2 said "Yes, he forgot." So I asked Worker 2 to meet me at my home at 5pm (since I had already left work for this purpose), but 5pm was inconvenience for Worker 2, but he agreed to meet me at my home at 4:45pm. At 4:46pm I called to see if he was going to make it and he said "I haven't left yet....this is why we give you a 2-hour window" and continued with "if you hadn't kept changing your times..." as the excuse to why they weren't coming out to assess my washing machine. I interrupted him and reminded him of the true sequence of events--B&B Appliances "had blown me off--twice!" At that point he became angered and stated, with rudeness that one who lacks customer service training possesses when challenged with facts, something toward the effect of "...if that's the way it's gonna be we don't want to do business with you...". I thanked him for his time and disconnected the call before his attitude became belligerent. So, unless you are looking to buy and overpriced and unnecessary machine part, don't waste your time with this "company", because they certainly cannot be inconvenienced to earn your business.

Stated they offer military discount because they appreciate their veterans but did not give any…read moremilitary discount at all. Also placed my front load dryer onto its glass door, didn't even bother to ask if maybe there was something I could put down in front of it to mitigate scuffs and scratches.

Agreed upon date and time for repair , had to be modified due to family emergency of technician…read more Reset date and time with confirmation evening before arrival. Waited two hours of window time, no call or text. I then called Paul, he apologized and thought he sent me a text. Poor communication and frustration waiting for service that didn't happen.

Friendly, family business who were reliable and polite. I called for an issue with my freezer and…read morewas able to get on the schedule the same week. Mr. Grady and His grandson, also Grady we're polite, helpful and seemed to be very comfortable looking at fridge/freezers. I found the price to be reasonable and they left their card to call for anything in the future.

Our oven need to be looked at because the heating element went out. The tech came in and confirmed…read morewhat we saw. So her said they may have the part or have to order one. But, they will be in touch. I was told that they should have it fixed by Friday, I was told this on Tuesday. So Friday came and I never heard from them. I called to check up. I spoke to the older gentleman. He said they had to order it and it should be in next week. So we waited for the weekend. He came back with the wrong part, and came back 2 days later with the correct part. I do not mind working with them. But, you have to stay on top of it. There is no courtesy all to keep you posted. Our tech was so kind! He was great. He has good customer interaction. I want to say his name was Gentry. He even interacted with the kiddos.