We have bought several appliances from Direct Appliance over the years! Great owners! caring &…read morevery helpful! Good prices & very knowledgeable about the appliances! Great service! Only place we buy our appliances!

A family friend bought a new washer and dryer stackable from here and it broke down on her in less…read morethan a month.

The appliance tech started out ok, but he did not move the appliance from the wall. This is a…read moreclothes washer. Tech came out and stated he had bad news. He stated that the problem on this washer was the basin shocks were bad. He stated the parts were no longer available. His recommendation would be to replace the washer, and he had 2 for sale. His first lie was that parts were not available. PARTS WERE AVAILABLE...Internet search found MULTIPLE parts available. To include Amazon. I ordered the OEM parts, and should arrive today. I told the Tech that the issue was probably the shocks on the tub according to the troubleshooting manufacturers page (Samsung) The reason I called this company was I am not physically able to move the washer or anything having weight. Service did not meet basic needs of service call. Only solution was to replace washer less that 2 years old with parts that were easily available. Not happy with service, and feel I was taken advantage of.

Arrived fast and did everything super fast and professional. A+ service. Can highly recommend.read more

conn's lives up to its name ..a "con". i will not recommend…read morethis place to anyone ‼. the furniture is no good and they're warranty coverage does not cover anything in that store as they say. you'll miss a screw here, a screw there, the furniture warps after a couple of months. run for the hills‍... !!!!! And this site won't let me post all the pics. GO FIGURE

After being harassed by the employees to make some commission off us, we went ahead and ordered…read moresome appliances. They were delivered just fine. We wanted to get some carpet but all the sudden we are "too far out" for them to come give us a quote EVEN THO THEY HAVE BEEN TO OUR HOUSE BEFORE... and now after having a washer less than 8 months, it's broke and they aren't wanting to come look at it even tho we have a new warranty. Definitely about to have to take this to court. Ridiculous.

Service at the register, ok. Beside that. Service to load or to access is horrible. The rough goods…read moreattendant, very poor customer service. I asked for help loading 14 sheets of drywall only to be told that I had to load it. Unfortunately I have a bad back the periodically goes out from a bad car accident, that is why requested help. Another customer helped me load by hand instead of using one of the two forklifts available. Forklifts are used to help with labor tasks such as this to prevent back injury, hand injury, etc. To finish loading in my truck, a day laborer came to help. I tipped him when we finished loading. Now I wouldn't mind paying for help, but when you advertise and promote help loading, and don't. That's false advertising. There is no good deal in that. I think I'd rather pay Ace more per sheet than deal with the depot.

I bought a small fridge from them last night i got is home had to let it stand up for a few hours…read morebecause the old man who helped me into the truck with it laid it down and then told me it would "blow up if the freon leaks out," not knowing I am a mechanic and know that it is the compressor that will go bad if you lay down the fridge...anyway I got it home stood it up for my work day and opened the box and low and behold my poor new fridge had been damaged and the corner of the back on top is crunched in, the fridge itself IS ABSOLUTELY NOT worth $279 in good condition but this is in shit condition and I cannot get home depot Odessa to answer the damn phone to come and collect this fridge and give me my money back or if they don't want it back to discount it as scratch and crunched the value is not what it should be.

Great place to get hard to find parts, they sell nuts bolts and metrics. Even vehicle fasteners…read more They were friendly with great prices.

From the owner: Since 1962, A I P Products Inc, located in Odessa, TX, has been a trusted provider of high-quality…read moreindustrial equipment and supplies. With decades of expertise, we are committed to meeting the needs of businesses across various industries, offering reliable products and exceptional service. Your go-to source for all industrial needs, we pride ourselves on our long-standing reputation for excellence and dedication to customer satisfaction.

I went to the geek squad in the store and I had them update some of my stuff I didn't know it was…read morethat easy to fix but I had them replace my motherboard and add a tb of storage but when I got it back I have ABSOLUTELY NOTHING I can't log back into anything everything got changed or deleted and the part that's really even making me mad is they never said this would happen

Dom in the Odessa location claims to be a manager but has zero professionalism or character!! I…read morewalked in asking where to find a printer cord. The lady by him said she thinks they may be a certain way and Dom just started talking to young man about his haircut. I waited a bit and walked off. He started eyeing at me. I turned around to him throwing his hands up hollering across the store "I was literally trying to help you". Even though he never said a word prior!!!!!! I turned and said I'll find it myself. I turned and walked again to hear him tell the young man that this impatient ass guy just walked away!! I turned to him and said a response and walked on again. He comes trailing after me hollering to make a scene and said he's the manager and won't serve me!!!! If a manager has no clue where items are located and ignores a customer with zero people skills the your company needs to do better!!!!! This will not sit well after being a customer since this store was built!!!!

Food was all too done. 3 different orders of all different foods. Called to let them know & the…read morelady on the phone got mad. Hey, be mad at your cook not me. Used to eat there once a week. Won't be back.

worst food an service ever. when asked how everything was we told waitress everything is cold and…read moreshe never returned not even to refill drinks. Paid 70 bucks to leave all food on table. Just a horrible experience all the way around