Brennon worked hard with LG and we are pleased with the outcome. The new refrigerator that we have…read moreis working well. Hard off the DeWaard and Bode. They really went to bat for us! Could improve communication with us but other than that they were champions. In conclusion I change my rating to five stars! We have a full warranty on the new refrigerator. My suggestions is be wary of all the fancy unproven features, do your due diligence and find out what at hers say, class action and ratings. Again that is a manufacturer issue, DeWaard and Bode, in particular Brennon in the service department really came through. Karl

I called DeWaard and Bode on 7-20-26 for service on an inoperable refrigerator which I purchased…read morefrom them. Tanya said they had a call in my neighborhood and would add me on. She added she would charge me $50 for same day service. Mike came that afternoon and promptly determined that it had a failed control module. He said there were 11 each of that part in a warehouse about a 100 miles away. He said if I paid for the part I could schedule the repair and I agreed. Tanya subsequently called and left a message that she was scheduling the repair for July 31 and hoped to have the part by then. I returned her call and I told her that I couldn't see why they couldn't obtain that part in a couple days. She repeated that July 31 was the best they could do. At that point I had no recourse. Mike returned on July 31 on installed the new part and restarted my refrigerator. His performance was very professional. However, I believe leaving me with an inoperable refrigerator for 11 days because it would take that long to obtain a part which was readily available wasn't credible. I understand that their service shop is about 45 miles from my residence. However, I purchased my refrigerator in their store about 19 miles from my house with the expectation that I would be able to obtain timely service if needed. Their performance fell short of my expectations.

We bought a built-in large refrigerator from Ferguson in Burlington 5 years ago. Very expensive to…read morebuy. This refrigerator was delivered and installed by Ferguson. This refrigerator recently died and we have bought a replacement elsewhere. On removing the refrigerator, it was discovered that the required anchor anti-tip bolts were never attached! And the installers also broke a back foot! As this refrigerator was top heavy, these anchor bolts are required for safety reasons! And probably the lack of anchoring might have shorted the lifespan of this refrigerator as it began to sit uneven and felt more wobbly over time. It is our suggestion that Ferguson contact all owners that have purchased built-in appliances that require anchor bolts and have them inspected. They can fall over causing severe damage, and could hurt someone. And finally, if we had to design our kitchen over again, we would never do built-in appliances ever again. They look good. But, they are not worth it!

Shop.ferguson.com Great website WITH PRICING. The Mt…read more Vernon location has a large showroom with all the latest and greatest products displayed. Great selection. There are a few Ferguson locations in Burlington (some warehouses etc), just ensure you are at the showroom !

I would not recommend Skagit Appliance Recycling based on my experience. Finding the location was…read moreincredibly frustrating. The business was difficult to identify because there was no clear signage, and it appeared to be in front of a regular house, making it hard to know if we were in the right place. When I called for directions, I was hoping for a little more guidance. Instead, the response felt dismissive and wasn't very helpful, which only added to the frustration. Better signage and more customer-friendly communication would make a significant difference for first-time visitors. Even with GPS it was not a clearly marked business.

From the owner: appliance pick up service and disposalread more

ProFix Appliance has fixed my washing machine, my dryer, my oven door and my microwave in the past…read moreyear. I cannot recommend this father and son team highly enough. Their communication and responsiveness is excellent and their pricing is accurate and fair. They have superb customer service. They come with tools and fix what they can on the first visit. If they need parts - they go get them and return the same day. I appreciate Profix Appliance and will continue to use this company for all of my appliance servicing needs.

I highly recommend ProFix Appliance Service. I had a washer problem, as the water was not draining…read moreand the machine was not balanced. This service came out immediately and after an hour identified the problem They ordered the necessary parts and told me they woud come back for the install in 3 days. True to their word ( which is highly unusual these days) they were installing the new parts on the 3rd day. The washer now works great and doesn't make noise when spinning out.. They are very polite and most important competent!! Good Guys to know.

The staff has always done there dest to help me. I like…read morethat they allow my dogs to come in. The staff always like seeing my dogs. And the customers are usually really good about it too I will admit I don't know I asked the staff were a technical questions. But when I do they usually do their best to help me out.

I was out of town and placed an order online. For convenience I opted to have the order shipped to…read moremy home. I had an estimated delivery time of two days for the full order minus one extension cord that would be delayed. After paying an ungodly amount for shipping I waited. After two days part of my order showed up. I texted the help line to find out where the rest was. As with all farmed out support lines they were no help at all. I waited until the next day to call the store directly only to them find out that they said *I* was supposed to call them to have lumber delivered and on top of that there's no estimated time for the delivery I have to make myself available the whole day. NO WHERE and at no time was I told to call the store directly during my online purchase. I'm still waiting on my lumber, hopefully, it'll be here tomorrow. I will *never* order from here again.

The manager at the Lowe's Mount Vernon store needs to have a sit down with his/her younger…read moreemployees, especially those around the registers. I could have just walked out of the store with what I purchased this morning because ALL of the kids attention was TOTALLY focused on his cell phone. Not a greeting, acknowledgement or even a glance. I know that this is a problem everywhere, but it still needs to be addressed.

Would definitely NOT recommend Lowe's Windows. We purchased 7 of their Pella windows in May of…read more2025. We immediately experienced broken window screens, a large window that was not caulked correctly, and hammer marks on the window frames, where the Lowe's installers' hammers had left. Now it is late October 2025, and I've been insulted more times than I can count when trying to get a hold of someone who could help, and I'm now still left with broken screens. They absolutely fall short when things go wrong. I've spent so much time and many many phone calls, yet it seems no one is willing to help.

We had Kevin replace a igniter in our stove, was prompt, felt the charge was very reasonable, nice…read moreguy and really enjoyed working with him for a simple job. A while later our 'over 10' year old washer was having problems, and he commented that because of the cost of parts and labor to fix it, we would be better off just buying a new one. I appreciate his honesty and recommendation. I know these appliances do not last like they did decades ago. Recently my freezer had problems, over the phone he told me how to clean out the drain plug. Other shops would have wanted to come out for a service call charge, and recommend expensive repairs, I appreciate the good, honest guy he is, and would highly recommend his company, folks like this are harder to find. Thanks for the great work Kevin!!!!!

Very trustworthy. Fixed my dryer expertly. He is a nice person and I felt comfortable having him in…read morethe house.

I am writing this review a little late, so things may have changed at the store, but here goes:…read moreA friend of mine lands in the hospital in Burlington. Serious, serious situation. Audio books are all he can do to help distract. I go to T-mobile to find a wired phone to headphones adapter for him. They don't have it but they say to try Best Buy down the street. (Cool on you, T-Mobile). I go to Best Buy. Cashier says she sees 3 on inventory, takes me to shelf=nothing. She calls manager. He shows up. I tell him story of what I need and why, and WHOA.... They start digging. Manager on computer, cashier in the under-counter storage areas. Cashier empties the storages=no luck. Manager finds that the adapters are discontinued but he thinks they never left the store. The next thing I know they have dragged out this big cardboard box and both of them are digging through it item by item. And from somewhere in that box they find 3 phone-to-wired headphone adapters. I bought all 3. Now there were many times that they could have given up and I would have understood and held no grudge at all, but they didn't. I was stressed out at the time so I didn't get names like I should have, but they were amazing and it meant so much to my friend. You two have my thanks. I will say that when it was time for the purchase of a large order of PCs for a local business, they followed my recommendation and bought them from Best Buy in Burlington.

Didn't let me know they couldn't uphold my iPhone repair appointment and I drove 45 minutes to get…read moreit done when the man told me he's injured he was a complete jerk about it and didn't want to hear when I tried to tell him I received no calls or messages and he could have just canceled it on his end.

A FEW THINGS OVER PRICED, but not everything so minus just one star. that being said i've found…read morebetter deals here than any other second hand/thrift store i've ever shopped at. this place is huge with an incredible selection of all sorts of goodies. they have numerous file cabinets filled with hinges, casters, electrical items and so on. main floor has tools, lawn mowers, furniture, appliances, paints, etc. upstairs has lots of plumbing & electrical along with a small sporting goods area. the warehouse outback is the 50% off area with couches, tables, desks, chairs, bed frames and nearly mint $5 4 drawer file cabinets. i picked up a box of 6 high quality(not sold in walmart) vacuum bags here for $1. i know full well i would have paid $5+ for those at any other thrift store and $12+ at a vacuum store. the clerk told me pay attention to the dates on the price tags, they take a percentage off each month that an item sits in their store. i think they said 25% each month but i may not be remembering the amount correctly and it may only be certain items. still its something to ask about. overall its quite a nice store with hard working friendly employees, they're all very helpful. great deals can certainly be found here. :)

The donation center where we drop off have no patience and very rude. She didn't care if I was…read morethinking. She was yelling at me to see what you do. Sorry I don't function fast. I need to think before I do any thing

This is my 15th year of doing business with "Appliance and More Connection". The reason why I keep…read morecoming back is Salespeople like Ramiro. He asks questions, he listens, he's friendly, has experience and therefore knowledge of product, and the background of each company and how they stack up in the market. I recommend them to a lot of people and our salesperson Ramiro made a purchasing decision today so much easier.

These guys are FANTASTIC! We bought a beautiful refurbished refrigerator from them that is like…read morenew. We were able to get the refrigerator we were looking for for a fraction of the price of a new one. They delivered you our home way out in Marblemount and sent two very nice guys to install and take our old one. These guys really went above and beyond for us. Justin and Vince ended up having to remove all the doors to get it in our house. They were quick and efficient and had us up an running in no time! We are very pleased and will be return customers! Thanks again you guys!