First, the address on here is incorrect. They no longer have a physical address. I found this out…read morethe hard way, lol. Once I figured that detail out, every other part of my experience was awesome. Mr. Kendall is very easy going and knowledgable. He told me upfront what the two possibilities were with my broken dryer and the price of each option. He came within the timeframe he promised, fixed it at the price he quoted, and was done in like 20 minutes. He even fixed my broom, lol. I highly recommend.

Mr. Kendall was recommended to me by a fellow handy man. When I called Mr. Kendall gave me…read moredirections on how to check my appliance. He was top notch in not knowing me from Adam. Turns out he does not do Front Load washing machines, but helped me get to the right people. I will certainly be calling him again. In speaking with other fix it guys, he has a wonderful reputation. Really a top notch person.

Grateful to give a shout out to this store....great service, helpful suggestions, kind, smiling…read morefaces! Had a relatively small need, matching paint for a rather sizable dry wall repair...perfect match, nice, nice paint! Many thanks for your help!

I had a need for one gallon of my home's original Porter Paint and went to Hoover. Once there I…read morediscovered the paint was 'out of production', which was confusing as all colors, to my knowledge, are pigment mixed on the spot. I'm a home owner, not a contractor, so the nomenclature may be wrong but you get the picture. Anyway, the service person said it was no problem and they found the "old paint code' in a book and were able to mix the paint in minutes. While there I asked for a referral to get my aggregate sealing work, they flipped me to a local guy and he worked out great for a reasonable price. The staff at this location know exactly what they're doing and are very glad to help consult when you're not an expert. This isn't the 20 something set, not that there's anything wrong with that age group. But, these guys know how to explain the why's and what's when it comes to the coverings you need, and they're not put out to do it. A very well ran locally owned business. I highly recommend them.

Our home was recently flooded and we got involved with a scam general contractor. We decided to…read morefire him and contract on our own. McCalls carpet One was refered by our insurance adjuster. Carl was amazing. He came in the middle of our wood floor refinishing & replacement and picked up the ball beautifully. He is professional, clear communicator and does what he says he's going to do. I would not hesitate to refer he and McCalls Carpet One to all my friends and family!

Great family owner business where they go the extra mile for people. Friendly service and very fair…read morepricing. Good quality carpet.

Ryan and Ari went above and beyond for us (even over the holiday weekend) to figure out a…read morecomplicated hvac issue. They came up same day every time we had a problem. Traci, their client engagement specialist, was also so helpful, nice, and reassuring. Appreciate y'all!!

Quick in and out, turn around, and professional. I don't need to say more so here is words.read more

I had the carpet in the upstairs of my house replaced about a month after I moved in. When they…read morecame to do the initial measurements and offered me a quote, they promised that my carpet would be installed within a week or two. The carpet we ended up wanting was unavailable so we had to wait about four weeks for the installation. Not a huge deal. I worked with Tommy who was very nice to work with. Tommy really tried to go out of his way to give us updates on the status of the carpet and was always available for questions which I really appreciated. Why the four stars? I am comparing this carpet installation with a previous carpet installation I had done in a home we just sold in California in May and I have to say that the quality of work that we had for this carpet installation was not nearly as good. The carpet installation I had done in California was in May of this year so it was all very recent. When the carpet installers came I was actually really worried. They did not have a shirt, a truck or even a hat that indicated that they were associated with the Floorz company at all. Just very, very strange to me. I was a little apprehensive when I let them inside my house because they were total strangers without a single piece of paperwork that indicated they were from Floorz. They took the screen off of my upstairs windows to throw out the old carpet from the upstairs window to my front lawn so they did not have to go up and down the flight of stairs as much. Lazy! I am not paying $5,000 for new carpet so you can cut corners. It was just really unprofessional and they overheard my comments to my husband regarding this and stopped the behavior. They also took so many smoke breaks. It was ridiculous. They also left their cigarette butts and fast food garbage outside of my house on my curb and driveway. It was almost 7 PM at night and they still were not done because they were on another 30 minute smoke break. I was getting really annoyed because I wanted to put my four month old baby to sleep and I couldn't until they left. They could have finished much sooner if they weren't so busy chain smoking. After they finished, there were some areas on the stairs that were not stapled down correctly. I had them re-do them and then looked fine. The carpet looks okay, however, there are some areas where I feel like the carpet doesn't sit right or has loose strands coming up here and there. It is not terrible but it doesn't look 100% perfect so I can't give a full five stars. I have gone back and cut the carpet in the places where it doesn't look perfect and that has helped a little but I don't feel like my carpet looks as pristine and perfect as the carpet did in my California home and it is the exact same carpet.

Floorz installed my hardwoods 10 years ago. At the time I just wasn't strong enough to object to…read morewhat they did. They didn't bring the hardwoods to the house to acclimate, so they cupped. They stained it to match the cabinets, after I told the installer I wanted dark floors. They never finished grouting the bathroom floor and took the grout so I couldn't finish it. As the years have gone by, I've realized they only put one coat of poly in the floor, not two. I've been disappointed for years. Today, I found the original receipt and they sold me 1131 sf of flooring with a note that there is 5% for waste. The problem is, the new contractor who measured says there is only 800sf downstairs. That's 331 sf extra that I never got. It's almost $1000 over what I should have been charged! This whole thing was a scam from the start!

TIM IS YOUR GUY! He's super friendly and not pushy at all. I came in knowing I wanted my first…read morespeedqueen washer and knew which model I wanted I just wanted to see it in person first. Things went quick and was super easy. My item was available for 2 day delivery. They outsourced our delivery, which ended up going well. Tim mentioned they would bring new hoses, but they did not. I have a call into them about picking those up. Went in on a Tuesday morning, and had it delivered and set up and ready to use Thursday morning. I received a text the next day just confirming my address and my delivery for the following day. It did say we would get a call/text about the time frame the day before, which we did not. I replied to their text at night and Thursday morning bright and early she texted back with the arrival time frame. Overall I would recommend them, and I will be back. Tim was great! Ask for him and tell him I sent you!

I am HORRIFIED with this place. Customer Service DOES NOT EXIST. I bought a washer and dryer in…read more2022. They were SOOO nice when I bought the dryer. We began having issues with the dryer and I called them to come out. It took them 2 weeks to come out. Finally some man comes and replaces a part and says it's fixed. He acted like he couldn't get out of our house fast enough. We checked the dryer. It actually was COLDER than before so he made the dryer worse. We called them back and they said they couldn't get to us again for about another week. They messed it up and made it worse and they couldn't get over to fix it??? SO horrible service. This place is horrific. All the employees couldn't care LESS. We finally got in touch with another company that does warranty work on speed queens he came over within an hour and fixed it. The guy from MCcalls was TOTALLY wrong and fixed the wrong part. We are so disappointed with this company and will NEVER buy or use them again for anything. You are WARNED.

I give the Tile Shop off Charlotte Pike in the West Nashville Shopping Center gets a solid 10…read morerating and here is why. The store is filled with natural light. There selection of tile is enormous. There is marble, porcelain, simulated wood, stone, subway and so much more. The tile is on display throughout the store. To help you see how your tile selection will look you can walk through full size bathroom, kitchen and outdoor displays. The Tile Store is a one stop shop for everything tile related. Grout, quality thin set, sealers, trowels, soap holders, backer board and on and on. The staff are incredibly knowledgeable. And there are plenty of them. True southern hospitality. My experience goes like this. My wife and I spent about an hour deciding on the style of stone tile we wanted. The staff informed us how the installers could do the best job. The tile was delivered hassle free and right on time. Our stone was delivered with corners cut from the same lot numbers as the larger tiles, but we were not satisfied with the look. They happily reordered a second set of corners , but we were still unsatisfied. The Tile Store was so gracious. They exchanged all the stone tiles for a different tile and we even got money back. That was our second experience with The Tile Shop. Last year they helped us create a beautiful backsplash in our kitchen. There pricing is very competitive. The service is fantastic. The selection is huge. They will treat you like a good friend.

Well ! I can not comment on products but I tell you what ! I have been to this store three or four…read moretimes. The staff don't even bother to say Hi or Bye !! Just saying ! Only one time with me spending at least half an hour a lady approached me and asked if she can be any help !! Guys working there don't even bother to look up from their computer !! Act like they are so busy just to say Hi !!! But great selection of tiles for sure

Truly a great company! I had a refrigerator leakage from a broken water tube that had gone…read moreunnoticed and was soaking up under the wood flooring. My urgent need was met with a quick response by Josh. The tech, John, was at my home within 30 minutes with a dehumidifier. He set it up and provided instructions on how to use and maneuver the machine. He was cautious to make sure the wheels were covered so as to not scratch my floor and he stayed a minute to make sure everything was working. I am so grateful for his attention to detail and respectful assistance, as well as relieved to know there is an honorable company nearby to offer their best to a lady in distress!!

These guys are great! Ron took amazing care to get me a surface power washer just when I needed it!…read moreNow I have the cleanest sidewalk/driveway in Franklin!! Their selection of power tools is great, the shop is clean and organized...just a great experience!