Great products. Seems they have permanently closed when i sought more items. Got a stove and…read moreFrigidaire that works well.

I've been in here a few times but I've never purchased anything. This last visit was dedicated to…read morelooking for a deal on a mattress. The sales associate who assisted me was Carlos. He was pleasant and knowledgeable. He was able to answer all my questions and didn't push me into purchasing anything. They offer a huge inventory of products--mattresses, living room sets, bedroom sets, and dining room sets. A lot of the items are in stock so they offer same day delivery. Delivery is handled by an outside company. They have layaway options, as well as financing options. With the financing, they don't run credit, which is helpful with people who are worried about qualifying/don't want their credit checked.

Great products of all kinds, service is top notch. Kelley was very professional and knew her…read moreproducts. Products are high quality. You cannot find better products or service any ware. Frank G

Delivery took two months and then the pictures below will show you exactly what they dared to leave…read moreat my door...

Highly recommend. Nick came in the time window they promised. Investigated the problem and repaired…read morein 15 minutes. Nick was a real gentleman.

Highly recommended! I had a great experience with this…read morecompany. They were prompt with communication, showed up right on time, and offered a very fair price. They're new in town, which is why there aren't many reviews yet -- but don't let that stop you. They replaced my dryer belt quickly and efficiently -- the whole job took less than 20 minutes.

Very disappointed here, the salesperson was uninformed about the appliances he was selling and they…read morecould not even figure my payment out until I purchased. Seemed shady in so many ways. It's bad when you can rent to own one at Arron's and the monthly payments are less than half of what Conns would be. Sad way to run a business. Don't think I will be back to purchase it at Conn's

Slow service, outdated software. Takes forever to go through the process. Spend some money on the…read morestructure of your business. The products are pretty good quality but the slow service and the process is almost cave man era. Invest to improve your business and you can have more clients. You have more options and quicker promised delivery dates use that and a quicker process and you will be doing great invest in better financial software.

Several years after purchasing kitchen appliances from Plugs in Mt Pleasant, we accidently broke a…read morepart in our refrigerator. I went back to the store asking for help in finding the part, and our salesman, Charles Dean, helped me obtain the part and even showed me that it wasn't as difficult to install it as I had anticipated. In so doing, he saved me the cost of getting a repairman to my home. That kind of service will get me back the store the next time I need an appliance.

The person who helped me with my purchase of a washer and dryer was very knowledgeable and helpful…read more The installation was quick and well done. I highly recommend Plugs.

Purchased a Speed Queen washing machine there, a couple of years ago. Great product, great delivery…read moreservice. Please re-think the big box stores like Home Depot & Lowes. I had nothing but headaches trying to purchase a freezer and then delivery date promised was pushed back another week. Today it was delivered and it doesn't work properly, another headache trying to get it picked up and refunded. (Kudos to HD manager for getting that done for me after a mess with the 3rd party delivery people that couldn't be gotten ahold of). Sooo then I had to try to find another one... my son said "go where you bought the washer" So I called and Sandra looked through all the inventory and found the Frigidaire freezer I was looking for, put it on hold for me until I could get there. She is so helpful :) Delivery is all set up too...and it's not taking 2 weeks! Remember our local small business owners...we need them

Helped find a microwave that fit inside my cabinet. They were very helpful . They even had…read moreinstallers that did a great job

They do not sell Speed Queen washers or Dryers. Told by salesman that nobody in area fixes Speed…read moreQueen So they don't sell the brand. This is deep BS. Was a frequent customer of Plugs. No longer.

I judge any business or service not just on the initial product or service that I purchase, but…read morealso (or even more so) on their response to issue(s) that may occur after purchase. My concern, in this case, is with the latter. I purchased a refrigerator from Plugs, deciding to try them over a "big box" store to see if there was a benefit from doing so. I also bought their three-year warranty. The initial purchase experience was okay, with Plugs' price being about the same or slightly higher, than a comparable purchase from a "big box," taking into account all costs - basic price, delivery and warranty. I recently experienced a problem where the water dispenser was dripping; additionally, some food in the refrigerator would freeze up (I keep the refrigerator at a recommended temperature). No big deal, I thought, until I tried to utilize the warranty to get these issues addressed. I will try not to fill up this review with too much detail, but this was likely my worst experience dealing with an appliance issue in my more than 40 years as a homeowner. This was the first time that I tried to use the warranty. I was unable to get any documentation on the warranty when I first bought the refrigerator (there is just the phrase, "3 year term," on the invoice), so I called Plugs to report the problem and request service. The person with whom I spoke gave me the name of the warranty company. I called the latter and was able to get an appointment for service. However, on the scheduled service date, no one showed up. I stayed home, wasting the day. I called the appliance repair company directly several times, but no one returned my call. I followed up with another call to Plugs, spoke to someone, but no one got back to me. I then filled out a form online, and a "manager" did call me. There was another delay, and I needed to call back a few more times. The "manager" commented that dealing with the warranty company is like dealing with an insurance company (the warranty company actually seemed more like a "call center" to me), which takes time. I was then given the name of another repair company, called them, and finally had the repair completed. I give the appliance technician eventually assigned a good mark for his quality of work. Start-to-end for getting a seemingly straightforward repair completed took more than 3 1/2 weeks, with wasted hours, and needless aggravation on my part. Plugs, in their commercials, distinguish themselves from "big box" stores. I suggest that Plugs should, instead, try to learn from the big box stores, namely, that the full life cycle of an appliance purchase is what's important to customers, not just what gets delivered on Day 1.

Called and spoke to Joy and she was a joy to work with. I already knew I was looking for a Speed…read moreQueen washer and I saw on the site that they were an authorized dealer in Charleston. I called to ask some questions and next thing you know, I was calling back with credit card info to set it up sight unseen. I called on a Friday and the unit we were interested in was in stock so we were able to set up delivery for Monday. Monday the crew called to let me know they were 20 mins away. They showed up as scheduled and were very professional. They hauled away the old broken unit, installed the new Speed Queen, and ran a test cycle. We had just repainted the concrete floor in the laundry room and they were careful not to scuff it up. Considering the delivery, install, and haul away was an extra $50, that was money well spent.

We were pleasantly surprised by the Wholesale Appliance Center. Great selection. Customer service…read morewas above and beyond. They worked with us in our budget. Delivery was a breeze. We'll recommend to everyone.

Seller sold misrepresented part and wouldn't return it. Stay away from companies that won't back…read moreup their product and have their own, odd code of ethics. I am a homeowner who bought a apart Mr. Arie Rom, owner of 911 Service Today represented as "Main Control Board WHIRLPOOL W10398151 CNTRL-ELEC." The unit was described as follows: "New: A brand-new, unused, unopened, undamaged item in its original packaging..." The price for this unit was $182.30, which they kept. But when it arrived the part was not in the original packaging as Rom's company had stated it would be. Itt certainly was not new. Most importantly, the part was not the one that we requested. The actual part sent to us on the sticker shows W10-25 4619 688 03721 which was different that the label on the box (which was obviously repackaged) shown as "Factory Certified Parts" for a curious reason. Whirlpool couldn't even identify what the part was when I shared with them the number and the picture of the part. When I asked Mr. Rom for a refund due to this "mistake," Mr. Rom said it was unreturnable. From my guess, "911 Service Today" "services" old appliances, then take the control boards and resell them on Ebay -- or at least that is what I think they did in my case. I was one of the customers who bought their Ebay item, a control board advertised as an original and new Whirlpool product, with a Mr. Rom thought there would be no consequences. Thanks to Yelp there is.

I was able to get an appointment to repair my freezer within a couple of days. Andrew phoned ahead…read moreto let me know when he was arriving. He quickly diagnosed the problem and fixed the leak and while he was at it, found that the freezer drawer was not closing correctly so he fixed that as well. Two weeks later, my drier is making a funny noise so I guess I'll be calling them again.

I called and asked to pick up prints on the same day and (while this isn't guaranteed) they were…read moreable to make it happen. Great service!

They are wonderful to work with on anything printing related. They can even print designs on…read moreacrylic that can be used as Christmas ornaments.