Polite staff. A little pricy on most items but good selection of basic hardware needs. I'd rather…read morebuy from costellos than keep feeding Amazon wal mart or Home Depot lining pockets of the white collars at the top. Clean store - lots of parking.

I have been going to this Ace Costello's at Rocky Point for years. They have always been so helpful…read moreand friendly, whether I go there late at nights, weekend or first thing in the morning. Glad to have this hardware store around.

Well stocked and great selection. Employees are friendly and knowledgeable…read more Great neighborhood location

Great store. Fully stocked and friendly, helpful people. Everything that HD isn't. They always have…read morewhat I need and there's always staff around to help with finding an exact fit or a work around for a task.

Rachel and her staff exceeded all expectations with the professional work they did recovering our…read morestools. She was thoughtful and informative with fabric recommendations, was able to do the job and had it done in a week. A brief consultation with a different local upholsterer left me feeling like it wasn't even possible. But Rachel took them on and did the job like a pro. Ten stars!!

We went to The ReBorn House in hopes they could reupholster our worn out window seat. They gave us…read morequite a few fabric samples to try out in our home before we made a final decision. Due to their age, they ended up making all new cushions, very plush and way more comfortable than the originals. Rachel was fun to work with and also helped pick out fabric to make coordinating throw pillows. She is very level-headed, accommodating and full of ideas! We look forward to seeing her again soon. We couldn't be happier!

I have all my keys copied here and they're always perfect. I also needed a copy of my car key. I…read morehad an impossible time getting it from the car dealer and Safehouse was able to do it. I highly recommend it as a locksmith AND a hardware store.

Our mausoleum is over 60 years old. We need to replace the lock…read more This company has offered Great communication and promise They sent a Wonderful technician. I have a very challenging dilemma and Safehouse has promised to assist me. I have trust and faith in Jonathan and the boss he spoke to all day to help me.

I don't usually provide a review on services, meals or hotels but in this case I am happy to spread…read morethe good news. I am doing some renovations in my Queens NY apartment that I've had for over 40 years. I needed to change out an old door because I wanted to change the way it opened - no longer wanting it to open into the room but instead to open into the hall to allow for more space in the spare bedroom. I spent days trying to find the right door for the space - checking places like Home Depot, Lowe's, boutique establishments, etc. Then I stumbled upon My City Door. The sales person I spoke with was Boris. He answered all my questions and really put me at ease. He even followed up with me the day after the service to confirm that all went well. The installer, Eugene, was awesome. He too put me at ease when I was switching out the old door. I had several questions, which he answered for me. He also put very thin special nails into the floor's wood sill. You can't even see them! After each step during the installation process, he vacuumed (with his own high-powered vacuum) and continuously checked the levels of the door and sides using a special machine with a green lighted beam. The results are amazing! It looks great and opens and closes easily and smoothly and feels very secure. If anyone feels anxious about replacing or adding a door to their home I would highly recommend using this company. The results looked the same as those that are displayed on their website. Five Stars or a 10 out of 10 only scratches the surface for their professionalism, courtesy and quality of their products. I'm one happy customer! Patryce

From the owner: My City Doors is a European importer of doors and hardware that stocks in several large warehouse…read morefacilities on the eastern coast of the United States. We stock and work with high-end reputable European companies to bring you the highest quality doors made with natural materials. Our main distribution center and prefabrication shops are in the State of NJ and NY. Our goal is to provide our customers with affordable top-quality doors and hardware products and offer an excellent service. Our door consultants are knowledgeable and offer many different services to our customers ranging from custom solutions to any standard pre-rehung options.

We will never deal with this company again thanks to the main point person we dealt with - Kevin…read moreConkle. Based on our experience, we will never again count on Kevin to be fair or honest. The best analogy I can think of for someone acting the way he has is a weasel. Fair warning to all that would use this company.

Had my kitchen redone, I used JB with Paris Construction, such a great contractor. Anyways, he…read morerecommended A Direct and I am happy he did, my kitchen layout is way more efficient than it was, my cabinets are gorgeous came in beautifully and on time as with my counter top, I picked it out myself at the stone yard, Ted helped me make my appointment to pick it out so everything was simple easy and up front. Wonderful experience!

We couldn't be happier with how our kitchen came out. John at Showcase Kitchens was phenomenal in…read morehis attention to details when we expressed to him our needs and wants for the design of our kitchen. John designed our state-of-the-art modern kitchen that showcased a gorgeous and prominent metallic gold hood that took center stage. Under the hood sits a flush-mount induction cooktop that provides an easy-to-clean cooking surface that is seamless. On each side of the hood, we selected appliances, with the help of Anthony, that complemented the modern space symmetrically. Based on the square footage of the kitchen, we not only had 2 islands but also a separate pantry for storage that had its own sink, second dishwasher, and another rubbish/compost disposal system. The refrigerator and freezer columns are adjacent to the motorized overhead cabinet doors. These cabinets are a very convenient location for our stemware and glassware. Under both islands, we have additional storage cabinets and if that wasn't enough, we have storage that goes up to our ten feet ceilings. We also chose to have integrated lights under the overhead cabinets and dimmable lights with sensors integrated in the drawers. Sean and Ajirth at Showcase Kitchens were both meticulous with the renovation. Sean came after framing of the kitchen space was completed to take accurate and precise measurements. It was at this first on-site visit by Showcase Kitchens that he found that our existing ceiling did not come out far enough to align with the cabinets. John and Ajirth worked on revising the design, which worked out better than the preliminary design. We were very thankful that Sean caught this when he was on-site. He was assigned our project manager and was very responsive and always in contact with us as well as the manufacturer. His coordination seemed effortless even with the language barrier and time zone difference. He assured us that every component of the kitchen was boxed, loaded into a container from Italy and made their way on the ship to NJ, inspected by customs before being unloaded onto a truck for the warehouse and then ultimately to our home. He was very helpful with providing the manifest and plans to confirm that we received our entire order without any hiccups. Sean also came back after the kitchen installation bearing additional accessories and saw the areas that needed adjustments by their specialist for this brand of kitchen cabinetry. He coordinated the work and the specialist came to make the final adjustments. Ajirth came prior and after the kitchen installation to ensure that a Showcase Kitchens representative was available throughout the process. He provided vital information to our fabulous GC (also referred by John) crew and his insight on the product line was instrumental to the design and install. We can't say enough about the services that Showcase Kitchens provided. They are top-notch and work tirelessly for their clients. The manufacturers they work with make exceptionally high quality products that will last for decades. Thank you for making our dream kitchen. Note to the scope of work: We were not only renovating our kitchen but also other areas of the house and the designer we worked with recommended Showcase Kitchens. We are so grateful she did. And we couldn't have achieved the results of our entire renovation without the GC that John recommended. His resources and connections enabled us to safely remove low bearing walls and columns that separated the kitchen from the living room and shore up our basement with new structural headers and columns with footings. Everyone on the team played a crucial role to the unconventional renovation. Thank you Showcase Kitchens!

I could not recommend Showcase Kitchens enough. They were amazing from start to finish. They…read morehelped design the most efficient kitchen in a relatively small NYC space. As efficient as it is, it is beautiful - the result is exactly as I envisioned. I was very concerned about the quality meeting my standard, i.e. I didn't want to see chipping or scratches a few months after use - it's now 3 years later and it is as good as the day it was installed. Showcase is extremely professional, addressed all of my concerns and I would highly recommend them.

Creative had previously done our bathroom vanity. We were able to work with Greg on the redesign of…read moreour kitchen which was a total rehab. A good selection of cabinetry and countertop materials for what we needed. One of the advantages of working with this company is they provide an all in price which includes design, fabrication, demolition, electric and plumbing work, drywall, installations of cabinets and all appliances as well as paint. They coordinate everything. Agreed on a schedule and they kept it. No issues with "extra" work coming up during construction either. They are very interested in customer satisfaction. There were some crossed signals on communication but we were flexible so no big deal. Recommend them for kitchen bath work large or small.

TL;DR - Just don't do it. Especially if you are having them install countertops. The lack of…read morecommunication is infuriating during a process that many aren't familiar with. They don't answer (phone calls, texts, emails - you can't leave a VM for either Howard or Jose) and I had 2 no-shows during this arduous process. Well you have called me 2xs and texted me 2xs asking for my review...here you go. I went to the showroom to look and discuss countertops on February 18th, met Howard gave him my measurements of my kitchen, told them we wanted a waterfall. Not once did he mention my island was too large and told me we would need 2 slabs. He did mention my upper cabinets were high, but that during template they would double check (I told him, yeah the design has our upper cabinets higher than standard due to having vaulted ceilings in our home). He recommend I check out Nash Stone (loved them and their selection. Gabby was super responsive, Nash has great customer service!) I picked out 3 stones and by February 25th (a week later) emailed Howard with pictures and asked for price quotes...AND AGAIN GAVE ALL MY MEASUREMENTS + plus the measurements for A WATERFALL. Still did not mention my island is too large. Had to stay on top of him into March but did get a price quote to which I was told I needed to send in the check to hold the stone. When I sent the check in March, Howard just ghosts all calls or texts until early April. By then the stone I wanted was gone, so I had to run back to Nash and picked out a new stone on April 1st. He wakes up April 5th and tells me April 10th they will come to template. They never show. I was told they forgot my house and finished for the day, cool. So they show up to template on April 11th (take my sink at this time too- we will come back to this) and this is when I am now told my island is way too large. Can't accommodate an a waterfall edge, would need a seam for the stone and they recommend taking out 2 cabinets out of island. I emailed Howard that night, and he never ends up getting back to me. In fact, no one will answer me. Can't leave a voicemail his inbox is full. My husband ends up calling...using a different number and wow would you guess who picks up...Howard. He then pushes us off to work with a different designer, Jose. Real nice and super professional move (*I'm being sarcastic here). Jose does come to our house, and explains that we will need to take out the 2 cabinets. Which honestly is just so frustrating to get to this point and learn this. He also mentions several ways he would have designed our kitchen differently, cool super helpful. My contractor comes back rips out the 2 cabinets (goodbye $1000) they come re-template. Now we are well into the middle of May, we get a call on Sunday 5/21 to set up for install saying it will be Tuesday 5/23 and Wednesday 5/24. MONDAY NIGHT AT 6PM, night before install, Jose is rapidly calling us to tell us, our sink is too large. The sink they have had SINCE APRIL 11TH. He is trying to push us to buy a sink off of them, by some luck my husband finds a new sink in the "correct" size (we wanted a workstation sink) and since they have had this sink since April 11th, I now cannot return the sink (goodbye $614.81). They come and do the backsplash that Tuesday 5/24 and then DO NOT SHOW (no phone call, no text nothing, which I took off of work to be there) on Wednesday. You would think they would of said something that Tuesday that they wouldn't be there, or ask for the new sink? I call 4pm on Wednesday the main phone number asking why no one has come and the woman does not have an answer but tells me they need the new sink delivered by 5pm to either Selden or East Northport location. The lack of communication, professionalism, and customer service is a COMPLETE JOKE with this company. I guess if you are not having a full kitchen design you are not a worthy of their time. Thank you for adding an additional 3 months + wasting $1,600 to my renovation that did not need to be. I will not be recommending this company, ever.