Dr. Fenton is a no-nonsense kind of guy, and I like that. He's not brusque or hard to talk to, just straight forward. It's almost funny, really, the way he interacts with you. He says just enough, maybe the tiniest bit more, to explain what's going on, and that's that. You're in and out pretty quickly, which is always nice when visiting the doctor.
The ladies that work the front desk here need a little bit of polish. They're friendly enough, but their customer service skills need help. I sat for about 10 minutes after signing in before I was asked for my credit card and given the necessary paperwork I needed to complete. I know, 10 minutes isn't a long time, but I was the first one in the door and expected to be taken care of, well, right away. But once the computers were on and booted up, coffee poured and sipped, pencils sharpened, etc, I was taken care of.
Not a big deal. Dr. Fenton is great, I was still in and out in about an hour and the office is just a few miles from our house. I'll be back. read more