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    Recommended Reviews - Fenplast

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    8 years ago

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    11 years ago

    They replaced 10+ windows in our house. Prices were fair and we were satisfied with service and quality of the installations.

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    Vesta Marble & Granite

    Vesta Marble & Granite

    (8 reviews)

    Regardless of how nice and varied Vesta's selection is, it is worth nothing until it has been…read moreinstalled. - Ordered countertops in Jan'22 - Had to argue with them to finally get them in to template the cut. This was done in the last week of Sept'22 - Initially we were told that it would be 10 working days from template to delivery - As of today (mid-October) we are still waiting for some kind of confirmation as to secure an install date - Too many phone calls and messages go unanswered (customer service is out the window). Reading other reviews, I can see that this has been an ongoing issue since at least 2017! - Our contractor, electrician and gas fitter are all on hold and new appliances cannot be connected (so they sit on the floor waiting for...Vesta) - They have our money but we are still waiting for our counters. I cannot recommend this company.

    Under no circumstances would I recommend dealing with Vesta. Five months now, four install visits,…read moreand our counters are still improperly installed such that the manufacturer will not warranty. Communication is painful: calls go unreturned, and on the rare occasion email is returned, it is either short or unhelpful or both. When I escalated our profound unhappiness to the owner in writing, I received a cold, defensive, and curt reply. Difficult to fathom how a company that treats its customers so poorly can remain in business. Our counters were never cut properly the first or even second time - and as of this writing, still aren't. Our mistake was not heeding the cautionary advice of our (really amazing) general contractor, who stopped dealing with them twenty years ago for reasons just like this. In speaking with more trades (5-6) who have put time in on our kitchen and bath renovation, I have yet to encounter one person with a positive comment about Vesta. Perhaps most egregiously, Vesta put through a final credit card charge without authorization, before final sign off and customer acceptance and then refused to reverse the transaction upon protest and request. We are preparing a submission to the Better Business Bureau. Terribly managed company; avoid at all costs.

    Fenplast - contractors - Updated May 2026

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