I got excellent, friendly and knowledgeable service from beautiful Ellie at Euro Tiles Outlet…read more Thank you Ellie !

Terrible customer service. I have been trying to work with them for over 6 weeks on duplicate…read morecharge that was the result of their payment terminals not working correctly. They have admitted that they can see the duplicate charge but are making me jump through hoops to get refunded which has still not been resolved. Never mind that I need to keep reminding them about the issue as they will go weeks without replying to me. Awful. Will never return.

I've been in to buy some caulk and screws, and it's a perfectly fine establishment - nothing…read morespecial, but clean and competent. The staff were polite and helpful, and it's the only place around for miles. So when I saw some butt-hurt clown had signed up to write his first and only yelp review slagging the shop with an absurd story, I decided to balance things off with a 5 star rating (a more realistic rating is 3 to 3.5). I'm guessing that reviewer wanted to pick through the stacks and got pissed off when he wasn't allowed. No owner of a store would refuse to pick out a single good and straight piece of lumber for a customer purchasing twenty pieces.

From the owner: When you enter Perkins Home Building Centre in North Gower, you will find a level of customer…read moreservice that is scarce in other building material stores. The staff at Perkins Home Building Centre are knowledgeable and professional, dedicated to helping you find the right lumber and building materials that suit your project and budget. Drop by today for more information or to speak to one of our experts about your lumber, insulation, roofing, framing, decking or fencing needs.

Love this store! And all the people working there are so helpful and friendly. Is there something…read morein the water out in Manotick? ;)

Great specialty lumber store for unusual wood for specialty carpentry. Need a slice of tree for a…read moreone of a kind table top? Go here. Staff have been extraordinarily helpful via email to answer my 'I'm not a wood worker' questions about recycled lumber products for a table top I want to build. They provide many services - for example, for the board I want, they will metal detect and rip (for a fee, of course). Prices are competitive, selection is great and they know what they are talking about. Would I return: Yes. Would I recommend: Yes.

Regardless of how nice and varied Vesta's selection is, it is worth nothing until it has been…read moreinstalled. - Ordered countertops in Jan'22 - Had to argue with them to finally get them in to template the cut. This was done in the last week of Sept'22 - Initially we were told that it would be 10 working days from template to delivery - As of today (mid-October) we are still waiting for some kind of confirmation as to secure an install date - Too many phone calls and messages go unanswered (customer service is out the window). Reading other reviews, I can see that this has been an ongoing issue since at least 2017! - Our contractor, electrician and gas fitter are all on hold and new appliances cannot be connected (so they sit on the floor waiting for...Vesta) - They have our money but we are still waiting for our counters. I cannot recommend this company.

Under no circumstances would I recommend dealing with Vesta. Five months now, four install visits,…read moreand our counters are still improperly installed such that the manufacturer will not warranty. Communication is painful: calls go unreturned, and on the rare occasion email is returned, it is either short or unhelpful or both. When I escalated our profound unhappiness to the owner in writing, I received a cold, defensive, and curt reply. Difficult to fathom how a company that treats its customers so poorly can remain in business. Our counters were never cut properly the first or even second time - and as of this writing, still aren't. Our mistake was not heeding the cautionary advice of our (really amazing) general contractor, who stopped dealing with them twenty years ago for reasons just like this. In speaking with more trades (5-6) who have put time in on our kitchen and bath renovation, I have yet to encounter one person with a positive comment about Vesta. Perhaps most egregiously, Vesta put through a final credit card charge without authorization, before final sign off and customer acceptance and then refused to reverse the transaction upon protest and request. We are preparing a submission to the Better Business Bureau. Terribly managed company; avoid at all costs.

This company is a disaster. Their new build division is atrocious. The service end of new builds is…read moreeven worse. They don't know what they are doing. They hire guys who don't know how to swing a hammer. Their techs smoke cigarettes and weed on the jobsite while on the clock. They leave the property littered with siding nails. I have young children and now they can't play outside because of sharp nails everywhere. Work is still not complete and it's been since January 9th that it should have been completed. Stay away from this company especially any interaction with Rama. Avoid him at all costs!!

Unbelievably slow trying to get a quote or even trying to reach someone to pay - phone just rings…read moreand rings then disconnects. I thought this was a big company so why is the service so appalling??