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    Distinctive Bathrooms & Kitchens

    5.0 (1 review)
    Closed 9:30 am - 6:00 pm

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    12 years ago

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    OakWood

    OakWood

    (6 reviews)

    While we don't often post reviews online about personal projects or providers we work with, we're…read moremaking an exception here as we believe that more people need to hear about the incredible work done by Oakwood, Design Candy and their related teams. I cannot possibly stress how much of a difference having the right partner to work with for a renovation can make an impact. First off, when Steph and I bought our first home together it was a stressful process as I believe it is true for any first-time home buyers. There is so much going on between mortgages, moving, inspections, work and balancing all of it, just that process alone can be a nightmare. Add to that the rather ambitious idea that we wanted to renovate some key elements of the house /before/ we moved in so that we didn't have to try and balance living and renovations at the same time. Enter: Oakwood. We've had a great relationship with them for a long time (They previously renovated Iversoft's newest office) and we have always visited their design centre just off of trim road in Orléans with envy. When we bought a place down the street from their design centre, they were a natural choice for a partner. We were working with a close friend on the design and inspiration for our planned renovation and Oakwood's team was absolutely amazing at working with us. They were able to provide their own recommendations and design insight while working within the vision Design Candy had presented and, unbelievably were willing to work with the insane timeline we'd set for ourselves (a little over 4 weeks!) Start to finish. Let me also say right now, EVERY single person we spoke to going into this renovation told us that renovations run over time and over budget and no amount of praise for Oakwood or belief in their process and teams was going to change that. (Spoilers: They NAILED the timeline!) The Job: Completely demo and renovate Kitchen Upgrade home electrical service from 100A to 200A Sand and refinish ALL hardwood in the house Disassemble, sand, refinish the main staircase and replace all wood spindles with new metal ones Update most major lighting fixtures Repaint the entire house Timeline: 4.5 Weeks until we moved in (Start to finish) Conclusion Since the renovation work was completed and as we've settled into our new home I have not yet missed an opportunity to talk about how great an experience working with Candace, Sharon, John, Marc and the entire Oakwood and Design Candy teams were. When you're dealing with a world of chaos in a renovation where every timeline is dependant on another, suppliers and work can so easily be tripped up by simple mistakes or oversights, Oakwood stands head and shoulders above any other company we've ever spoken to. They have detailed reporting and processes to keep owners involved in every step of the process while also giving a ton of confidence that everything is happening just the way it is supposed to. They easily adapt when the unexpected happens and were proactive in helping manage our expectations and mitigate our stress throughout. This was easily the largest personal project either of us has ever taken on and overseen as customers and we cannot speak highly enough of the professionalism, results, and efficiency in which everything was delivered. We're looking forward to our next project with the Oakwood team and are happy to act as a reference so others can avoid the renovations headaches and nightmares we've heard so much about from other companies and contractors! ~Graeme & Steph https://medium.com/@graemebarlow/our-oakwood-design-candy-experience-49ee04206eb4

    My husband and I met with Oakwood's President/CEO, John Liptak, to explore the possibility of…read moreacquiring Oakwood's services to build our new home. Not only is John friendly and professional, but he is extremely knowledgeable in every step and detail required to build a high quality custom home. He gave us a tour of the facility and introduced us to team members. His confidence in the quality of Oakwood homes and his team is evident and his honesty about pricing and add-ons was also much appreciated.

    Strang Construction

    Strang Construction

    (1 review)

    Please read this before you consider Strang Construction! The owner, Bradley, has the worst…read morecostumer service, does not check in on the jobs in person often enough to see how the work is going (only came by once during the first week or so of the job) and his workers are constant no shows. I was getting textured ceilings removed on the main level of my home and was told it would take 10 days to do and it would be done by the end of the month. Work began on Friday Oct 9 and it still was not completed by Tuesday Oct 27 because the one (any only) worker who was assigned to the job was not showing up at least twice a week. Not once did was there someone at my home to work for a full week. Yes things do come up (the workers truck broke down early in the job) but Bradley would not even call to let me know on the days that no one would come by. I would always have to reach out and he would text an excuse and that someone would be there tomorrow. He would not even offer to send someone else to cover those days missed. Those constant no shows to unfinished work. Yes when the worker would show work was done but it came to the point where he would constantly be saying "two more days...it'll be done tomorrow" but then he wouldn't show the next day to complete the work and it was dragged out. In reality there was maybe 2 days left but on Oct 27 a complication arose. Parts of the ceiling fell away. I was told by the worker someone would be there the next day to repair and completely finish the job. I was skeptical as the type of problem looked like it would take additional days to fix. The next day came...no one arrived, no phone call, nothing. The final ticking point was when I noticed that another room had the ceiling falling as well. Livid I called Bradley and he would not answer. I had to call 5 times in a row only to get a text saying he would call me back in 5 minutes. Time passed...nothing. I tried calling again...no answer but yet another text with another excuse to why he could not answer. Upset I replied with how unhappy I was with the lack response on his end, not finishing the job in a timely manner and photos of the ceilings in the state that they were in. It was enough. He texts me (of course he avoids calling) and says that who he sent the day before rushed through the job and didn't let the mudding (some type of plaster) dry before painting the ceiling and that he will be by TOMORROW with the worker to fix the patches and finish the job (when someone should have been there already today to fix the work!). But that was a lie because I learned through this process that mudding needs to dry, then sanded, paint and then a second coat and with how things were going this would potentially add an extra 3 days work to the job on top of the finishes that had to be done elsewhere in the home...but no one even shows up in that many days in a row to do anything! So who knows how long this would take. This was URGENT. I told Bradley to forget the job, to not come by, and that I wanted a refund as his company was unable to hold their end of the contract. At that point he called saying someone will be by that day and insisted that it would be done in 2 hours. That would be rushing yet again and the same problem potentially would happen. I refused and repeated that I wanted my money back so I could pay someone else to finish the work instead. Of course he refused because most of the work was completed. But its not just that. Its how long it all took and now this. I waited enough for the work to be done and dealt enough with the constant no shows and lack of communication that I no longer felt confident that this would be completed and in the quality of work that this company lives up to. That evening I had my husband go up on a ladder to check one of the parts that had fallen (to see how bad the work was) and more of the ceiling came down!!! Some type of tape that was used gave way. Unacceptable! Save your time and money. Please look elsewhere. Do not let Strang Construction into your home.

    Distinctive Bathrooms & Kitchens - contractors - Updated May 2026

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