After my original posting, I was contacted by Fallon Solutions and offered a rebate of part of…read moretheir charges. Although this is a reasonably acceptable outcome, I recommend understanding exactly what they are going to do before agreeing to a quote.

A Frustrating, Overpriced, and Uncomfortable Experience I've…read morehad a deeply frustrating experience trying to get three split-system ACs serviced. Despite being clear about my requirements during booking, the process was a total mess from start to finish. Day 1: I moved heavy furniture to provide clear access. The technician provided quotes but claimed he "didn't have time" to do the work. I was charged nearly $300 just for the quotes. Day 2: Moved all the furniture again. The second technician arrived but wasn't qualified to perform the quoted work. While he was honest about his limitations and tried to fix the scheduling error with the office, I was now two days down and hundreds of dollars out of pocket for no results. Day 3: For the third attempt, I scaled back and requested only one AC be serviced. The technician arrived and immediately made me feel awkward by pointing out my previous 1-star review. He remarked, "Let's see what we can do about a 5-star review," yet proceeded to do only the bare minimum--nothing to actually address the prior service failures. The Breaking Point: After the third visit, I was invoiced for all three ACs despite only one being serviced. I had to call the office to dispute the charges for work that was never performed. The Verdict: By the time I received the "correct" invoice, the total cost (including the initial Day 1 charge) amounted to the price of a decent quality new air conditioner--all just for a basic service and clean. Between the scheduling incompetence, the awkward confrontation regarding my review, and the billing "errors," I cannot recommend this service.

Complete new house wiring. The installation looks good BUT…read morethe LED down lights randomly go off and then back on. Sometimes this is a one-off occurance & sometimes they go off and on a few times in a row. After informing Hembrow's through the Site Manager of this problem with no response & then submitting their online form detailing the issue, I have yet to have any response (apart from the confirmation that they had received my form - that was last week). It seems like because they have the cash in their pocket from the job, the issue now belongs to me with no comeback on the product they chose to install. Thanks Hembrow's! I'm now left with dodgy lighting in my nice new house and a problem that I'm sick of explaining to my friends. Cheers!

From the owner: Hembrow's Electrical Service is one of the largest family owned electrical contracting companies in…read moreSoutheast Queensland and is one of the leading solar companies in Brisbane. Hembrow's showcases a range of solar products, including; Solar panels, inverters for solar arrays and a range of solar accessories needed for any home solar installation.