Had a great experience with Jorge and Olympic Fence Solutions. Things that stood out:…read more 1) Prompt communication - they typically responded to my emails within minutes and were able to come out for a same day quote and had me scheduled for a fence repair later that week. 2) Value - their prices were fair and accurate. No unexpected changes to the quote after completion. 3) Skill - the fence is beautiful and they put it up so quickly without cutting corners or sacrificing quality. Jorge checked in with me throughout the build to get my preference on small details I wouldn't have thought of. 4) Friendliness - Jorge was knowledgeable, personable, and friendly. He checked in about my experience and was kind to my curious four year old who had a million questions about the new fence. Wonderful work and I will definitely be a return customer!

We love our new fence. It was done very quickly, was affordable, and everyone who worked on my…read moreproperty were professional and polite. My yard was left clean of any debris after the work was done. When I was working on the design, Jose was patient and reassuring as I talked it through and sent multiple photos of examples that I was wanting the fence to look like. On the days of construction, I made sure to check in from time to time and see that what I talked about was what I actually wanted when I saw it in front of me. They were all very accommodating as I asked questions and double-checked my measurements as our property had different grades to consider. I would hire this company again in a heartbeat again and am so pleased with the final outcome!

totally , absolutely a 100 % company !!!!!! needed a 19' gate , other companies were skeptical…read moreabout project , goodrow's came , listened to what i needed & i have an awesome 19' gate !!!!!!!!! thank you !!!!!!!!!!!!!

Did a great job. A few years ago. Multiple. Types on my house wood and chain link turned out…read moreawesome

Best contractor I've ever had. Will definitely do business with them in the future…read more A storm took out my original fence recently, so Rainier was one of the companies that I contacted for an estimate for repairs. I also asked for an estimate for a new fence, and a couple of other combinations, which they readily accommodated. The original fence I had in place was built by an incompetent contractor who made many mistakes. After careful consideration, I decided to go with Rainier to replace my misshapen fence with a brand new one. Some important highlights: - They have an administrator (Lisa) who takes care of communications. This turns out to be a huge help, because you can contact them without fear of interrupting their work or them being 'too busy' to take your call. She usually responds the same day by email, and if you call during business hours, always answers her phone. - They have a physical office in Auburn, which makes it very easy to just drop by and talk to them at your convenience, drop off payment, sign paperwork, etc.. I prefer in-person communication myself, and this makes it very easy to deal with them. - Doug came out to perform the estimate exactly on time, and provided a written estimate within a couple of days. The price was very reasonable, and considerably more detailed than other contractors I contacted for the same job. - I like unambiguous paperwork. The estimate they provided was more detailed than other contractors, it had specific responsibilities of all partiers, spelled out in the contract (other contractors flat out refused to put some of this stuff in writing), and on top of that was a lower price estimate. - The job was estimated to take 2 days. They showed up exactly on time, and finished exactly on time. The fence is BEAUTIFUL. - I didn't have to lift a finger. They did literally everything. - The workmanship is very solid. They used oversized posts which will last longer, and made sure the fence isn't touching any dirt (which can cause rot). They also properly mixed the concrete for posts, which sounds like a small thing, but a lot of contractors 'forget' to do this. They hauled all the unsightly debris offsite so I didn't have to deal with it. Some advice for anyone looking to do fence work: - If you are building a new wood fence, be sure to ask them for what they recommend. They'll do anything you want, but they'll let you know if what you're asking for is unreasonable or a bad idea. They've been doing this for a long time and have a lot of experience and opinions built up, they can help you figure out what looks 'good'. - Be picky. Ask them for exactly what you want your fence to look like. In my case, I don't like knots in my wood -- when I said this, they recommended 'clear' cedar and am very happy with the look, and it barely affected the price at all. Want a particular color? they can color match anything. - If replacing a fence, make sure to clarify any upgrades you want, especially exactly what style of gates you want beforehand. In my case I forgot to tell them that I wanted round top gates, and so they replaced the gate with the same as what was originally there: flat tops. It still looks good, but just remember to specify as much detail as you want beforehand so that you'll be completely happy with your fence.

Our experience with Rainier Fence was very unfavorable at best. It started when they wouldn't…read morehonor their original estimate claiming that the sales rep, Austin Tew had misquoted us. That should have been our first clue. The installation went well except for the fact that the two-man crew (who didn't speak English), left behind a lot of debris including a large pile of hardened cement, a pile of dirt from the post holes, and screws and nails. Over the course of 2 1/2 weeks following installation, several phone calls, texts, and emails were sent to have the debris removed but to no avail. The sales rep, Austin Tew chose to ghost us. Only after an email to the CEO, Mr. Niel Archibald did the debris get cleaned up. Another 2 weeks go by without any notification of when the fence would be stained. Again, Mr Tew would not return our calls or email. Suddenly we received an email from Mr. Archibald indicating he was cancelling our contract to have our fence stained claiming they had a "scheduling problem". This was just as well as we found a qualified contractor to do the staining for half the price. We will NEVER use or recommend Rainier Fence & Decking to anyone!! If anyone chooses to have Rainier build their fence, they would be at risk of receiving the quality of customer service that is severely lacking in trust and integrity.

Whoa, these guys were awesome! We bought a home with (oddly) one section of fence on one side of…read morethe yard and nothing on the remaining sides. We went through Home Depot who put us in contact with these guys and we couldn't have been happier with the service, attention to detail, and professionalism of their team. The salesperson was extremely helpful in figuring out how best to make the new fence tie in seamlessly with the existing section, work out how to salvage an existing gate and other materials, and custom design a way to temporarily remove sections of the fence to permit us to enter the yard with heavy equipment in the future. The installation crew were very conscientious about the look of the new fence and how well it would keep our dogs in, and neighbor dogs out! They worked quickly, quietly and cleanly, and even made a few suggestions mid-way through the installation that turned out looking better, even though it probably took them more time. Though we likely won't need to use them again anytime soon, we would gladly do so and are happy to recommend them to others.

Do not get fence from them. Did my fence, broke my sprinkler system in 3 different spots after I…read moretold them where my sprinkler system is. Tacoma economy fence worst. the manager Dan won't even return phone calls.

Quick with estimate.. just out of our price range…read more Very cordial and time respectful!

Excellent and friendly Got it done quick without any…read moreconcerns. Highly recommend Will be back

Can't say enough positive things about the professionalism of Angela, Kevin and their entire crew…read more It started from the beginning with their timely response to my inquiry for an estimate for replacing an old cedar deck with a composite solution. Kevin showed up on the day and time he said he would (which is such a frustrating battle in and of itself with so many contractors these days), asked a ton of questions to really understand the intricacies of the project, and provided a fair and timely estimate for the work. You could tell from the first conversation that they're a professional group of people who take their work seriously and are passionate about showing up in the right way and letting the work speak for itself. It really boils down to consistent, clear and timely communication when you're paying for such a large project. You want to know that you're on the same page, provided with timely and consistent updates, consulted with, etc. This is where A.K. really shines. Dave and the entire deck crew were fantastic as well. They showed up every day when they said they would, were always extremely clear and concise with updates, suggestions and any questions they ran into where I needed to consult. Those consistent behaviors are just so critical in providing an excellent customer service experience, and it's rare to find BOTH high quality craftsmanship and work AND consistently great customer service. They just get it, and if you're reading these reviews right now, that's precisely what you want to read because you know how frustrating that can be when you're trying to find a contractor who will even simply respond to your inquiry and questions. I'm proud to recommend and refer them. I couldn't be happier with the final result.

They did our back fence, our two gates, and retaining wall, they came out during covid to do our…read morequote (they were the only fencing company to even come out). When we got the quote we explained that because the retaining wall had slid our neighbor's gate could no longer latch shut. When they finished the job they ended up rebuilding my neighbors gate and not charging us any extra than what they had quoted us for originally. Everything looks amazing l, and I have a very happy neighbor who can finally close his gate.

We had a good experience working with Ken. From start to finish, he was professional,…read morecommunicative, and easy to work with. He kept us informed throughout the entire process, he would make sure that we were all on the page with any changes and updates if something needed to change. I'd definitely recommend him to anyone looking for a fence contractor.

Ken was very professional, fence looks great. Pricing is reasonable. Wind storm took down my fence,…read morecalled Ken on Thursday and he replaced a full 48 foot section and Saturday. Offered to replace a gate for a small additional fee. It turned out as nice and matches the rest of the fence.

I originally hired them to do some minor repairs, which they did quickly, well, and for a great…read moreprice. Once the repair were made, I asked them to comeback to seal the fence as well. They did a fantastic job, great communication through the process, and I now have the best looking fence in the neighborhood!

Very happy with Woodfence on the staining of my fence. They completed this very quickly, measured…read morewithin a day of requesting and project done a few days later. They were professional and thorough and very competitive pricing.