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    Femi's Market

    4.0 (5 reviews)

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    27 days ago

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    3 years ago

    They sold us frozen old fish, insisted no refund as if they knew! Dinner was ruined. I had a bad feeling from the start

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    4 years ago

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    5 years ago

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    10 years ago

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    Safeway - bought 02/06/2025 at the deer valley Safeway, Antioch CA - evening time

    Safeway

    2.1(196 reviews)
    1.8 mi
    •$$

    Service in the last few years has gotten way better. It seems they are fully staffed now and…read morehaven't had any issues. Convenient ordering and good tasting cakes.

    Safeway: This deserves the attention of Corporate Leadership…read moreI am posting this review because what happened to my wife at this Safeway was deeply disturbing and deserves to be addressed by Safeway corporate leadership. For approximately two years, my wife has gone to this same Safeway every Wednesday to purchase groceries for her client. She is a professional chef and a regular customer who has consistently used this store as part of her weekly work routine. During her most recent visit, a store employee accused her of shoplifting and contacted the police. She was kept at the store for more than an hour, causing significant humiliation, distress, and disruption to her workday. Most concerning is that, after repeatedly reviewing the store's surveillance footage, it was determined that my wife was not the person the employee believed she was. In other words, she was accused of theft and subjected to this ordeal despite the store's own video ultimately showing that she was not the individual in question. What made the experience even more troubling was the lack of an apology or meaningful acknowledgment after the mistake was confirmed. We are particularly concerned that racial profiling may have played a role in how she was treated. We are not asking anyone to accept an allegation without investigation; we are asking Safeway to seriously examine what happened, including the employee's actions, the basis for the accusation, the handling of the police call, and the treatment of my wife after the surveillance footage established the mistake. This was not a brief misunderstanding. A longtime customer was accused of being a shoplifter, subjected to police involvement, and delayed for more than an hour before the situation was resolved. Safeway customers should be able to shop without being unfairly targeted or humiliated. If an employee makes a serious accusation against a customer, there should be accountability, appropriate training, and a process to ensure that customers are treated fairly and respectfully. I am asking Safeway's corporate leadership to review this incident, including the available surveillance footage and the circumstances surrounding the police call, and to address how an incident like this was allowed to happen. This review is being posted so other customers are aware of what occurred and, more importantly, so that Safeway has an opportunity to address the situation appropriately. Corporate leadership: please investigate this incident. A loyal customer deserved better.

    Photos
    Safeway - Pre-made cupcake bouquet from bakery department

    Pre-made cupcake bouquet from bakery department

    Safeway - As I'm eating the French bread I got from the bakery, I notice a long strand of hair

    As I'm eating the French bread I got from the bakery, I notice a long strand of hair

    Safeway

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    Raley's

    Raley's

    3.0(106 reviews)
    1.4 mi
    •$$

    Just shopped at Raley's which I never do and I remember why. Although the selection of items is…read morevast which is nice, I spent a long time shopping today to be met with a checkout clerk that I honestly thought was going to go crazy in the middle of checking me out. He never asked how my day was or anything like that just asked what bags I wanted and then proceeded to freak out over his walkie talkie not working because he didn't want to bag and had a line forming. He spoke a lot under his breath about this issue. When it came time to bag anything and everything is thrown literally into bags. I just spent $320 on my 6 little bags of groceries and you're treating me like crap for it even though that's how they have jobs. Then a clerk comes up and he proceeds to ask about hearing him over the walkie talkies, meanwhile the new clerk blows her nose, messes with her tissue a few times, puts it in her apron and starts touching my food items! What in the actual hell is going on over here. You know what store never treats me like I'm the problem to short staffing and high prices? Sprouts and I will be taking my business there exclusively!

    raley's has everything you need in a grocery store, from veggies, canned goods, a bakery and plenty…read morelines, so there is never crazy waits i came for ice cream, on a hot day. i got both Drumsticks, s/o to john cena, and tried new mango bites. w visit at raley's

    Photos
    Raley's - Great healthfoods!

    Great healthfoods!

    Raley's - My friend Lyn swears this stuff and honey help her husbands acid reflux!

    My friend Lyn swears this stuff and honey help her husbands acid reflux!

    Raley's - More health foods!

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    More health foods!

    Grocery Outlet

    Grocery Outlet

    3.1(55 reviews)
    2.3 mi
    •$

    It seems like they have higher prices now than in 2025, comprable to Safeway…read more They advertise an "organic foods" section, bit don't have tags/prices for all the items, and the products aren't consistently organic. The produce pricing is bizarre. I recall them trying to sell jicama at a premium, so much so that I saw the same sad jicama week after week until it shriveled up and died. The pricing only comes down when no one would want the bruised or old produce. It's wasteful and stupid. Check the labels for outdated items. The Winco is better and has competitive prices, perhaps because it is a coop and not a corporation? Meh. I can live without the occasional "find" I used to go there for. Lately, they just have the same unsellable junk.

    I had a horrible experience at this Grocery Outlet location. I frequently shop at this store…read morebecause it is close to my job and very convenient to stop by after work. On this particular day, I purchased several items and headed to my car. Once I got there, I realized one of the items I had paid for was missing. I went back inside and explained the situation to the cashier. She told me she needed to call the manager. When the manager, Cynthia, arrived, instead of helping me resolve the issue, she looked me directly in the eye and stated that I was not missing the item because she had been told I ate it in the produce section. This accusation made absolutely no sense, considering the item in question was located near the checkout registers, not in the produce department. I was shocked, embarrassed, and deeply offended by the way I was treated. I explained that I had not eaten the item and suggested that she review the security cameras to verify what had happened. Rather than investigating or attempting to help, Cynthia smirked, walked away, and left the issue unresolved. I've never experienced such poor customer service. Being falsely accused of something and then dismissed without any effort to investigate the situation is unacceptable. Customers deserve to be treated with respect, not embarrassment and accusations. Because of this experience, I will not be returning to this store, and I will be sharing my experience with others. Management's lack of professionalism, particularly from Cynthia, was extremely disappointing. A simple review of the cameras could have resolved the situation, but instead I was treated as though I was dishonest without any evidence. I expected much better customer service and respect from a store I have regularly supported.

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    Grocery Outlet
    Grocery Outlet
    Grocery Outlet

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    Femi's Market - grocery - Updated September 2026

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