We have rented this space once a week for a few weeks now, and always have a great experience. We…read morewill continue to rent this space weekly for the next couple months. Paul is a very good host, the space is clean, inviting, the meeting rooms are equipped with everything you would need for a presentation, and it's so reasonably priced. I would highly recommend this establishment.

Horrible upkeep, and ppl who are suppose to do maintenance, like Jason leave a lot to be desired.read more

We just love being here. The grounds are beautiful and well taken care of. The amenities are…read moreamazing! The maintenance team is quick to respond to maintenance issues and resolve them. The ladies in the office are very friendly and so helpful.

I live here and love it. It's very quiet and well maintained. We have had no problems. Any issues…read morewith our apartment are taken care of stay.

The pool is always closed. When we wanted to find out what happened with the pool they are just…read moreignoring us and keep sitting in the chair. Is the worth serving ever. On outside it's so hot, problems with pool so annoying!!!

I got lucky . . . couldn't get into another place when an apartment at Rockcliffe opened up . . …read more and I'm glad it did. The look of the place is so organic, with smaller buildings spaced apart . . . lots of lawn and trees as well. The place is a little older but the appliances and apartments are well maintained . . . and the price is pretty good! The location, near to the 29th and Regal Avenue business corridors, is great . . . Safeway, Rosauer's, Trader Joes, Super1 and Target are close by. It is only a few minutes from downtown and is right next door to Lincoln Park. Everyone from management and office folks to the maintenance staff is very friendly. There are two laundry rooms and a fitness center with new equipment (useful when not closed due to the plague) are on site and a one-car garage is included for almost all apartments.

This place is a godsend for people looking for affordable housing that isn't a complete dumpster…read morefire here in Spokane. I moved in here in 2015, and I was in a hurry to find a place, as the renting situation I was in before had evaporated quickly. That happens with four people renting a giant house together. Anyway, I had about a month to find a spot, and a new job that I had started maybe two weeks prior. I was sweating bullets. Almost magically, I found this place and did a walkthrough of the show unit that sits above the office area. I loved the layout, but was informed that they only had a townhouse unit available in the time frame I needed. So, I punted. Amber in the office was amazing and pushed the paperwork through as fast as she could legally allow. I made it in with a week and a half to spare, and breathed a sigh of relief. The apartments are not new by any means, but they are very well maintained. The grounds are well kept, and there is a pool and a separate and secluded hot tub area available for tenants. The units also all appear to have garage space available, and the one I was in had a washer/dryer hookup. All of this for less than 800 a month? Yeah, try that one out anywhere else. I wish you luck. Oh, and wood burning fireplaces. If you are on a budget and need a good place to live, I would recommend these apartments in a heartbeat. My ONLY complaint is the location of the A/C unit in the Townhouse variant. It's on the middle level pointed at the staircase in my particular unit. Since the bedrooms and bathroom are on the top floor, it made getting a window unit necessary in order to sleep in my bed during the summer months. I consider that to be a minor setback though compared to all of the notches in the good column.

I lived here for several years had many issues. It's an old building every remodeled did you not…read moremaintain it correctly? When I moved out they tried to charge me on several different things they want to charge me $700 in utilities and you pay those every month with your rent that you tried to charge me for the garage which again you pay that they charge me a ridiculous fee of saying how they had to pull garbage out of the apartment when I left it. There was no garbage in it. They said I damaged the bathtub. How do you damage a bathtub for $1500 if you taken advantage of and overcharged for rent to the Cooper George the parking is also terrible staff is rude. This is a terrible place to live. Do not move in here if you see any positive reviews they're probably fake.

My fiancee and I sold our home in Oct. to move into these luxury apartments. After living here…read moreseveral months we are less than pleased. Sure, it's better than your average apt, but for the price we pay we expected a certain standard that's not being met. Upon move in we were promised a reservation on the loading zone and an elevator, the loading zone was occupied when we arrived and was so for an hour into our move. And we were told to just wait for the padded elevator, which was often carrying people. (Not sure how that's reserved for us) A short time after moving in we received an email that said management had accidentally entered our apartment thinking it was still vacant while showing prospective tenants around and immediately left and locked it up behind them, when we returned home our apartment door was left unlocked. After moving in, heading into winter, our boiler style wall heaters (central heat is advertised on the website) quit working. We scheduled service on them and was told they were fixed, but no one ever did anything to them. Only 1 out of 4 works, most of them are missing pieces still. We gave up and purchased heaters of our own. There are only 6 guest parking spots for all 144 units, and residents are constantly parking there to avoid paying for parking, as well as cars always parking in the front drive. Come winter you get rid of 4 of those spots, understandably for snow, but it makes it virtually impossible for any guests to park nearby. The guest spots are not for residents. And the front drive is not managments personal parking spot. This needs to be enforced if this building is ever to be accessible. The luxury common area is constantly full of dogs that are unleashed, although it states on the lease that animals are not allowed in the common areas. While I love animals, this is not cool. I can't tell you how many puddles of dog urine I have seen or stepped in now. Furthermore on this subject, the lease states that the common areas will be kept clean, and while the main lobby has been regularly cleaned, the stairwells and hallways leading to our apartments have never been cleaned. There is so much dog hair accumulated in the stairwell that I can no longer use it because it causes my asthma to flare up on my short walk through. Where's the wine cellar? Has any progress been made on it in the 7-8 months we've been here? And is the "cafe" always going to be an espresso machine in the corner of the lobby or are we still waiting for the rest of that too? Overall these were small issues that we have been willing to look past hoping that they would eventually be resolved. Come summer time however, temperatures outside were getting into the 80s and we were told ACs were scheduled to be installed between 4/22 and 4/26. On 4/24, 2 days before they were supposed to have been installed we were told they wouldn't be installed until 5/3. After receiving no word for 14 days, on 5/8, another 5 days after they were supposed to be done, we received an email saying that they should be installed in the next 2 days. 2 days later it was finally installed. In our bedroom. At the very back of the apartment. Not in the living room like was originally advertised when we toured the unit. It prevents us from closing the blinds all the way, which is less than ideal in the room we sleep in. It's not effective at cooling the rest of the space being in the furthest back corner of the apartment. And it lets in excessive sound by removing the double pane window and replacing it with a thin plastic tube, not to mention the noise the unit itself makes. Our once comfortable bedroom has become too loud and bright to sleep in, and the rest of the house is to warm to comfortably lounge. I didn't want to wait another month to have a cool living space so I went out and spent $35 on AC window attachments to relocate it to the living room, only to learn that EVERY outlet in the living room and most in the kitchen is hooked up to a single 20amp breaker, meaning you can power the AC, but absolutely nothing else. There might as well only be one outlet for the entire apartment. This is definitely not luxury, and this renders most of our apartment useless. The final straw so to speak came when they started a massive construction project a hundred feet from our front windows. This project had been planned since 2015 but it was not even mentioned when we decided on our apartment. The main deciding factors being it had a better view and seemed quieter than the other units we were shown. It seems pretty deceitful to not mention that prior to us signing the lease. Our lease is up in August, hopefully recompense can be made by then or our money can be better spent elsewhere. I don't see us renewing unless a massive change is made.

I toured Eagle Point recently and Kiyoshi was our tour guide. He was super helpful, easy to talk…read moreto, and gave us all the info we needed without making it feel rushed or salesy. He was professional the whole time and made the tour a really good experience overall!

Stayed here for 3 years for college and always had trouble getting things replaced even after…read moremultiple issues with the same problem. Office customer service is a hit or miss when it comes to how they treat you.

We have been using Happy Homes to list our properties for 8 years and have no regrets. Deanna and…read moreher staff have always been patient, punctual and helpful responding to all of our requests. Whether you are a tenant or owner I am sure you will be pleased with their professional service.

Happy Homes Rental LLC is extremely dependable and professional. They communicate clearly, respond…read morequickly, and consistently get things done without delays or excuses. Their organization, attention to detail, and follow-through truly set them apart. It's rare to find a rental company that combines excellent communication with reliable execution, and Happy Homes Rental LLC does exactly that. Highly recommended for anyone looking for a trustworthy and efficient property management team.

Excellent service Wonderful staff…read moreThx for the quick resolution to my issue. Always there when needed! Try them, you will be glad you did. Earl from Spokane Valley.

I have been having soot on my siding for the last few years from the gas fireplace Falco's…read moreinstalled for me. I took pictures a couple years ago and sent them to the service manager. He told me that was the way it was suppose to be. I have cleaned the siding myself or hired someone to power wash it for me. I I have it serviced by Falco's. I did the Preventive maintenance Oct. 23, 2024, just like I have in the past. After the Preventive Maintenance this year the soot was the worst I have eve seen . This year I took pictures and sent them to "Frost Fire Service" and asked if that was normal. He replied immediately and and said absolutely not. I made an appointment for him to come to my home. In fact I showed those pictures to my 101 year old dad and he took one look at it and said "Incomplete combustion". The owner of Frost Fire Service said, "your dad is right." He took my fireplace apart and showed me several things they missed or were doing wrong in their Preventive maintenance. Among other things: This is from Frost Fire's Annual Service and Cleaning: REPAIRED ELECTRODE SPARK CABLE END GASKET ON BOTTOM OF BURNER AT VENTURI TUBE, ADJUSTED MANIFOLD PRESURE AS IT WAS TO HIGH AT 4.9-IN WATER COLUMN, AND PROPERLY POSITIONED He also noted Because they did not use "BEST BUILDING PRACTICES WOULD HAVE HAD THIS TERMINAL CAP INSTALLED 24-IN BELOW THE VINYL SOFFIT INSTEAD OF 18-IN ESPECIALLY SEEING HOW THE NEAREST VENTILATION SOURCE IS 28-IN FROM CENTER OF CAP. He also suggested' "A VINYL SIDING STANDOFF ON THE EXHAUST TERMINAL SHOULD BE CONSIDERED". since it wasn't installed properly to begin with. I once more took pictures and the invoice with everything explained to FALCO's. I just wanted them to remove the soot this year because it was so bad and the tech caused problem.. Without looking at all the pictures I had or even coming to my home to look at it the service manager said it wasn't their responsibility. He said I should have called sooner. I clean the siding every year so there was nothing to see until after the stove was started and it accumulated like it did every year. The only time I am out where the soot is it is when I put my AC cover on in the fall and take it off in the spring. I turn off the gas fireplace every spring and have them service and start it in the fall In fact right after the service was done by them I called thinking the flame was too high. They emphasized it was done properly and if the service man came back there would be another service charge. I cancelled the appointment I made to have him come back because their answer is always "that's the way it is suppose to be and it was done right." Didn't need another $200.00+ service call. I notice a lot of other people have the same reaction from Falco's. All I was asking from Falcos was for them to clean the soot mess their tech created. I didn't want anything else. . i just want them to send someone out to clean my siding and soffit. There was a silver ling to this mess. I found Ryan the owner of "Frost Fire Service" that cares about the customer and does a thorough job for Preventive maintenance. I watched him just as I have watched Falco's tech. They were in and out and checked boxes they did things they didn't. I was a loyal customer for over 30 years with Falco's. We loved their nursery and they installed a free standing gas fireplace for us before. We got parts from them "thermo something". The pictures show all the soot on the side of the house and soffit, the soot on the windows of the fireplace that accumulated in just 6 months. It shows debris that shouldn't be there. burn from gasket that needed replace that should have been noticed. How the logs were placed by Falco and how they should of been place to avoid covering up "air holes?"