After years of sending my child to lessons at the community centre, we've decided to change things…read moreup and bring him to an actual swim school instead. Highly recommend WD Apparently they use salt water which is better for the skin. The pool isn't as big though but the instructors are great. They have plenty of seating available so you can sit and watch. There is a small play area for younger kids - very thoughtful. I like how they have individual showers and change rooms - makes it a lot more private and convenient. I usually don't have to wait for a change room. They also offer make up classes which is amazing.

This swim school has taught me different swimming styles very fastly and it made me know how fun…read moreswimming was

We're so pleased with how staff at this location handled an issue our son has recently had…read more Thanks to Coach Andrii's excellent approach and patience, our son was finally able to overcome his fear of joining a higher level. Coach Andri is an amazing and dedicated instructor, who our son loves so much not only as an instructor, but also as a friend he trusts. A big thank you goes out to Coach Daniel who has always been there with his ongoing support for our son. Thanks again Mississauga location and keep up your great work!!!

We have had such an amazing experience from. Nada at the front desk gave us a tour and warm welcome…read morethe first day we started and she has continued to greet us and help us with everything we need. Thank you Nada and everyone at aqua-tots for making our experience so great.

My daughter has been going to Swim Time for about 1 years and a bit, and specifically has juat…read morestarted at the Thornhill location. The staff here are very friendly, caring and attentive, and keep you updated on your child's progress, providing helpful feedback on how they can improve. We have tried other swim schools, but we really enjoy the atmosphere and welcoming environment at Swim Time! Plus, our Son learned here as well and earned his Bronze Cross and Medallion. Amazing swim school!

I have had 3 kids over a decade apart attend swimming lessons. The staff is friendly, easy to deal…read morewith and the instructors are phenomenal. I love that they have been in business for so long and there are staff have been there for years! The pool, pool area and change rooms are always clean. Highly recommend any of their many locations!

All my kids went here for almost 2 years and we still love it! Love the attention the staff has for…read moreeach kid and the accommodations they provide since everyone learns in their own way. The place is clean and has blow dryers for use in the change room, first and second floor. You can watch your kids in either floors and lots of seats to accommodate the parents/guardians. Easy to access and contact as well.

Our son has attended Northstar for Toddler, Pre Casa and now Casa. He loves it, and we have seen…read moresuch progress with his learning and social skills. The building is wonderful, the teachers & curriculum are excellent and our kiddo is happy.

Great teacher. Very attentive to my child and their needs. So patient with kids thanks a bunch.read more

Great instructors, manager and owners not so much. Refused a full refund after cancellation of…read moreclasses which were re-issued at a much higher price post lockdown. This is after they requested and eagerly accepted clients' support by taking credit instead of a refund for the original cancellation. Reason for refusal included the claim of a challenging environment for small businesses. Advice to manager: the pandemic has been and continues to be a challenge for many of your families too.

My son got over his fear of going under water here. It's been pretty amazing to watch. He's been in…read morethe city lessons since he was 6 months, with little to no progress. Yes Felix's is expensive in comparison, but he's 5 and swimming on his own with joy. Worth every penny. We can't get him out of the water!

This place is incredibly close to my house. Over the last couple years however, we had a family…read morepass to the YMCA just a few blocks over. Since we could put my son in swimming lessons there for no extra cost, we just went there. However, my son has a bit of apprehension in the water. He gained some skills in their lessons, but he was stagnating over time. We've known a few people who enrolled their children at Making Waves, and one thing I knew right off the bat that would make them ideal is the max of 3-1 child to teacher ratio. I can't emphasize enough how important that is, as I watched my son at his previous lessons have to wait several minutes at a time for his turn when there were about 5 in his class. From what I've seen, the instruction is also at a high level. One example is previously my son was learning to float by having the teacher hold him under his shoulders and pull them along the water. Here, the teacher actually helps support him more under his lower body. It makes sense, as the upper body is where the body floats, with the lower body being prone to sink being only muscle and bone. This technique seems to give the student a better sense of learning how and then trusting their body to float. They also do a great job of helping push students just outside of their comfort zone. Enough to encourage learning, but not enough to scare them too much. For example, for some of the lessons you'll see the teachers count loudly to 5 as the student is doing their best to stay afloat when swimming,which seems seems a reasonable amount of time for them to push through, without worrying about being under too long. Terrific facility as well, with a huge viewing area to watch the lessons, a play area for kids who may be waiting, and a nice change area. A terrific thing about this place is that they use salt water as a natural cleanser/disinfectant for the pool rather than chlorine. It improves the smell, but I'm sure it's better for skin too. It is naturally more costly to attend here than most other places. I can't fault them for that given the details above; but I wish they'd offer the 10% discount for the second child rather than only if you have 3 attending. Many don't have 3 kids to begin with, and I think a 10% is still a fair deal if family have 2 children attending given the cost. It is what it is, but ultimately, everything is at a high standard. One month of lessons in, my son has progressed at a rate that may have taken 6 elsewhere.

This is a place where your child can, depending upon the instructor, receive decent swim lessons…read more As someone who has been a client for 7 years, however, I can tell you that they remain ABYSMAL administratively. Why? 1) They NEVER, NEVER, NEVER, NEVER EVER answer the phone!!!! Why even have a phone number? Good luck with getting answers or customer service is you have questions about your account. 2) Getting a receipt for (EXPENSIVE) private lessons is a extremely PAINFUL EXPERIENCE!! Why? Because, even after witnessing the inconvenience that parents experience, nothing has been done to improve upon this major shortfall. They clearly don't really give a CRAP about parents of, or clients who are, special needs.