I needed a power seat directional switch for my 20 year old Olds SUV.. Not finding one locally , I…read morewas referred to Vince's telling me "he'll have it " I called . he said yes , probably , come look . Explaining I was several states away and that I was referred to him , He said, send me a pix of what you want . He called back a few hours later and said yes. He sent it right away on a Friday afternoon , I had it Tuesday morning , installed it in the afternoon and it worked fine .. Thanks , Folk

This place is owned and run by a crook. After purchasing a part for my daughters car and them…read moreassuring me that it had been tested to make sure it worked I took it home to replace the old one. Slightly aggravated that this part was not working I figured I take it back to see if they had another one. Try to take something back to Vince's, fat chance. Not only did Jim (the a..holes name) try to pretend that he didn't sell me this part because it didn't have some yellow mark on it (after which his employees looked at me and said they forgot to mark it and remember me) but then proceeded to argue with me about it and tell me he wouldn't refund my money because It was electrical. Oh..but he can sell electrical parts that don't work. Terrible ownership, management, and probably the worst customer service I've ever come across. Never doing business with this place again. Buyer beware...

Same day service to install a dashcam after calling to inquire. Made an appointment half an hour…read moreout, then was in and out of the shop in 45 minutes. Flawless installation, courteous service.

I'm really glad I found this spot. After recovering my stolen car, I got quoted $12k+ by the…read moredealership simply due to wiring damage. However, they fixed my issue + installed an alarm + installed a dash cam for a fraction of that price. Initially, I only reached out to Scott for car alarm installation. However, after explaining my situation, Scott assured me that they'd investigate the wiring damage as well and do the alarm installation. Despite them being booked up, he let me bring my car in early because I told him I was anxious at how vulnerable my recently stolen car seemingly was. Unlike the dealership who wanted to just replace everything, Scott and Nick worked with me to try and keep my costs very low. While they were investigating the wire damage and getting me a qoute, I was also provided with updates every other day if not every day which was super reassuring. Even before I expressed interest in getting any work done with them, Scott was willing to answer every one of my questions. Overall, I've had a super positive experience. They not only fixed the original issues mentioned in the qoute I got from the dealership, but they did it with a fraction of the original cost in addition to installing a dash cam and alarm system. I highly recommend working with them!

I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

Great bunch of people here. They seem to like what they do. Maybe they should give lessons to the…read morebusinesses how to do it right

This might be the most incompetent auto parts store around. Went in looking for r134a refrigerant…read morefor automotive applications, with receipt from previous purchase. Attendant at desk proceeds to offer to sell 3 cans, which he has 5 cases of, for numerous different prices, up to $80 each down to $16.99 a piece. Receipt says $12.99. Attendant is so incompetent he can't find an item, for which I have a receipt, in his system. Waste of precious weekend time. GO ELSEWHERE. You have been warned. Astonishing, shameful experience.

Came right away after receiving my call. Great rig, just right for a quick recovery. Had me home…read moreinside an hour. Best towing experience ever.

Needed to have my car towed from one shop, that couldn't do the work, to another shop that could…read more Checked Yelp, saw the reviews for Captain Hook and gave them a call. LITERALLY the nicest man you could ever speak to answered the phone. Took all my info. Told me the VERY reasonable price and when they'd have the car delivered. I wasn't able to be there when he picked up or dropped of the car but he made sure to walk me through the process. He was very familiar with the shop he was taking my car to, which helped put my mind at ease. Excellent customer service! I'd give a hundred stars if possible.

Today, we sold my daughter's vehicle to Crazy Rays. Ryan, the attendant was very cordial and…read morehelpful. The young man, Dunbar, was very professional and helpful voluntarily remove the license plates from the vehicle with a smile. I am extremely happy with service at Crazy Rays. Thanks for making my day.

Not good spent most of the day getting rear springs off a old lincoln they charged me 56 dollars i…read morecould have gotten them for 77 dollars on line and that included new shocks waste of time

Overall, the service was good, but there was some miscommunication. Perhaps the Front desk guy…read moredidn't provide enough information about the estimate, which led to some confusion. The technician worked quickly; however, there is still an air sign after I drove some miles as requested. They may not have checked the door pillar for the recommended air pressure.

The customer service person is rude. They also don't know what an appointment means. They don't…read moreoperate using actual appointments. Whoever comes they just services them and if you have an appointment you have to wait for people who were just walkins

This used to be great place for getting parts at reasonable prices, but in the last few years, it's…read morethe last place I try. Between Ebay, Rock Auto and Facebook Marketplace, there are much better alternatives that are cheaper and less hassle. Plus, the attitude that the middle age lady cashier has is plain rude, like this is the last place she wants to be, is the best reason to shop elsewhere. She must be related to the owners, because if she treated customers like this any place else, she would have been fired long ago, Most annoying is that the cashier pretty much makes up the prices as you go. Sure there is a list of prices, but they often upcharge for a part. Example, needed a cruise control module. Price shows $37. Cashier insists its a ENGINE CONTROL MODULE and wanted to charge $84. I left without it and bought one on Ebay for $30 shipped. Other time I needed a hood insulator. The thin fabric liner attached to the hood and about the size of a floor mat. A floor mat is $7 but there is no price listed for the hood insulator, so the cashier says, $30. I said no thanks and bought one brand new at the dealer for $42. I was behind a guy checking out and he had a pile of parts. Bumper cover, fender, headlight, radiator core support with radiator, condenser, cooling fans, etc. Total with fees and tax was almost $750! Just a couple of years ago that would have been $300 max. I wanted to go up to him and say he could buy the whole car at a salvage auction for less than that. Another ripoff is an "Environmental Fee." It's about 8% added to the price of the part. They say, This fee ensures that we provide you with a clean and safe working environment while pulling your parts in our yards. So you have to charge a fee to make sure your customers are safe? That's like a supermarket charging an 8% additional fee on groceries to make sure the floors are clean and the lights are working. Geez, what is the $3 admission fee for, then? And lastly, the optional 90 day guaranty is not optional anymore. So the fender that was a reasonable $40 before, if you declined the warranty, is now $68. Why would anyone need a warranty on a fender? Also, if you are a business, they don't accept tax exempt sales, even though I registered with LKQ for that. And there is no number to call to straighten that out. Will be contacting the Comptroller of MD about that. The only positive thing I can say is that they post their inventory online so at least there is a good chance of finding what you need.

Five stars for the Friendly staff at entrance. Very Easy to find the car with part I needed. Rude…read moreunfriendly woman at the checkout. Prices were strangely high for a dirty headrest and a very dirty Car mat I found on the muddy ground. Total $24

Jacob at CDE is phenomenal. I had to have an engine replaced and he kept me informed throughout…read morethe entire process. I HIGHLY RECOMMEND Cliff's Direct Effect!

They're a but if a hidden gem. Had them troubleshoot an oil leak problem and directed them to give…read moreme the cheapest solution as the car wasn't worth dumping money into. They obliged and found the source of the leaks, fixed one and told me the other wasn't worth fixing.