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    Felix Andrew Salons

    4.0 (33 reviews)
    Closed 10:00 am - 8:00 pm

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    Original photo of colors and style wanted
    Lissette E.

    I haven't colored my hair in 3 years nor do I ever even use heating elements . My hair is super long and healthy until November 23rd with stylist Valeria . She did a great job on my cut just the week before. I asked for a Balayage which was very subtle . I have long black hair !! I brought 4 pictures to show the colors I wanted , and the look I was going for . She stated it would take about 3 hours I ended up in her chair for about 5-6hours instead. I didn't do a blow dry cause she was taking too long and my hubby had to go work. I go home and blow dry my hair and I have strinks through the front of my entire head in copper brown .Which looks like it was put through my entire hair . I had no transition in colors and only that color . I called the next day on the 24th and explained how I can not have my hair like this for thanksgiving it looked terrible I looked like a damn zebra with copper stripes.That is not what I paid for . The picture didn't even do justice on how bad the strinks were. They booked me an appointment immediately in Naples the following day . The stylist Monica was very sweet as well as the manager whom was very prompt to assist and help . Monica let Me know that Valeria had to mess Up my Formula cause she can tell she added Gold color which the formula already had. My hair now looks yellowish -orange with almost grayish white at the tips . My hair is now fried and my ends look terrible . My hair looks like it's been done for 3-6 months . I called the Naples location The next day once I let the color settle in and left a message with Monica and the manager . NOBODY ever called me back . I called Aveda again in Estero and asked to speak with manager and I wanted a refund cause at this point I don't trust them with my hair !! Zoey the manager called me back and might I add very poor customer service , unethical ! It's a joke ! She never once apologized , she instead tried to blame me that i wanted this blonde . Opinion if I thought her work was awful ! She brushed me off and told me she had another person to help and would call me back with Compensation. When I called her again she also never took accountability for the mistake or even tried to fix it . Instead she said I wanted blonde in my hair and that's why my hair looks blonde . LOL. It's a joke here ! I asked if she would like for me to send her pictures of my hair and what i asked for she said NO!! She very nonchalant when it comes to customer service and her own staff errors !! I've been to Aveda in other locations and I've never seen this level of unprofessionalism .

    Really Bad haircut

    Got a haircut there and I have to go somewhere else to fix what they did to my hair. I wanted a simple style that I always have. All other hairstylists that I ever went to, did it so wonderfully. This one was a disaster. The stylist was so unskilled with the scisors and hair. See the pictures.

    Lori T.

    This is not just another salon. It's an experience like no other. From the time you walk in to the time you leave you feel valued as a client. Customer service is definitely their number one priority. Stephanie has been coloring my hair for a few months now. She took me from no color to a beautiful balayage & now into more fall colors. Everyone compliments my coloring & I'm truly in love with the Aveda products. She even showed me how to use a curling Iron ! Which is big because I like most could not get those beautiful curls no matter how many you tube videos I watched. You can see the pride Stephanie takes in her work. No other salon I've ever been to makes sure you are always satisfied. All the stylists seem very happy & love what they do. Makes a positive experience every time.

    I do NOT recommend. When I made my appointment I explained I was blonde and I needed a styling that was very experienced with coloring blonde hair. My roots are brassy and don't match the rest of my hair at all. It looks horrible.

    Hair After. Blonde ombré.

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    1 year ago

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    2 years ago

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    3 years ago

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    7 years ago

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    9 years ago

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    3 years ago

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    4 years ago

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    9 years ago

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    6 years ago

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    4 years ago

    Rebecca over processed my hair. Very damaged and dry. She is new and does not know what she's doing with color. beware

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    10 years ago

    Good place, good prices, good massage, good haircut and shampoo. You're are greatly welcomed and they take appointments. I will come back.

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    12 years ago

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    9 years ago

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    11 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    14 years ago

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    10 years ago

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    7 years ago

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    8 years ago

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    9 years ago

    I just had my hair cut by Mindy. Best haircut/style in a long time. I would highly recommend her. ~ Teri S

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    10 years ago

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    10 years ago

    Had color done by Rita, she's awesome! Very informative and great experience! Nice salon with lots of great products!

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    Review Highlights - Felix Andrew Salons

    I showed Taylor a picture and though I'm no Carrie Underwood it looked just as fabulous.

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    European Wax Center

    European Wax Center

    (38 reviews)

    $$

    I usually don't leave bad reviews but I really feel that it is necessary…read more I want to start by saying that I live in Chicago and go regularly to EWC (every 5 weeks) but am on vacation for my wedding. I went to Angel because she had great Yelp reviews. Yes she is very nice but no she is NOT a good waxer. She didn't show me how my face looked while/after waxing which was really bizarre but I thought maybe just with the masks it's different? She left a good chunk of hair on my upper lip, like it looked like she missed half. There was also a ton of hair left in my nose. It was super frustrating because I had to go back and didn't realize it right away while I was there because she didn't show me (which is normal practice in Chicago). I also had a Brazilian done. I felt like she didn't wait for the wax to get tacky and during the waxing process I was kind of like oh that's more sticky than it should be - but didn't say anything. Now I'm actually having hair grow back (and noticed some spots she missed) two days later. This has literally never been a problem before - and like I said I have been a consistent waxer for 2+ years at EWC. I am still a huge fan of EWC but just not the location or maybe just not Angel? I only gave 2 stars because Avery was nice enough to fix the lip/nose wax and did a great job.

    My first appointment with a different waxer went fairly well…read more I needed a last minute wax before going out of town. My only option was LaVerne. She's nice enough, but unfortunately I've left my appointment in tears. She pretends like she waxes everything twice and then goes in with the tweezers to be through, but frankly, based on these results it's because she has absolutely no idea what she's doing. She asked if I wanted her to get anything she missed and I had her re-do one part that was awful, but frankly I didn't want to get waxed again for a third time. I should've noticed the red flag when she was the only waxer today and almost every appointment was still available when I looked last night. Incredibly upset and will be looking for a different company from now on.

    Felix Andrew Salons - hair - Updated May 2026

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