First of all I am not some angry person going on a rant about this place. Also he is a friend of the family so its not like we don't know each other. I first took my car there for smog checks, never really had a problem with that. Did take him 2 days to do it though but still got it done. When I actually had a problem I took my car there thinking hopefully a week and ill get it back. So I took my car there late Saturday afternoon because my clutch went out the day before. Felipe told me he would look at it first thing monday morning to make sure it was only the clutch. So Monday no phone call no big deal he did look a little busy when I took my car over. Well I waited an entire week and still no phone call. So the following Monday my wife gave him a call to see what was going on. Tells us he thinks it is just the clutch and it would cost XXX amount of dollars. Not sure why he waited for us to call and say what we already knew. So we okay the job and price thinking he would start working on it. Took him till Friday to finish. So I picked up the car Friday after work took it home put it in our clean driveway just to get out and find some fluid on the ground. Car never leaked fluid before. So I figured when they put the clutch back in spilled some fluid. So I didn't think anything of it. Drove it 4 miles to WalMart and back on that Sunday got home to see the car leaking fluid all over the driveway. Take the car back to Felipe Monday after work tell him what's going on and he said he would look at it Tuesday, did not look at I for 2 whole weeks and my wife and I called a few times a week and all they told us to do was call back when Felipe is there. Wet guessing Felipe must be the only one working there. Although we did see a few younger gentlemen working there but they never seemed to know anything when we called. Finally got a hold of him and he told me when the clutch went out it must have damaged the front transmission seal and told me that they forgot to check the seal before they put the clutch back in. So now he says since the damage was my fault we have to pay for the 4 hours of labor just to change the $10 seal because they forgot to check the seal before they installed the new clutch. So now my car has been there for over a month and it still is not complete. I don't think he meant to not see the damaged seal but he wont even meet me half way on the labor for the Job. So from now on we will never take ay of our cars back there for anything ever again. He lost a customer and will loose more. We will be spread the word to everyone we know. read more