This shelter is very prejudiced with age and health. You could tell by their reaction they wouldn't…read morelet us adopt a dog. She came out and said you're limping You won't be able to walk the dog. She asked me what was wrong with my leg which is none of her business and I said it's only temporary I can still walk. She was not nice at all and she kept saying she had other applicants. You could tell she didn't want us to have the dog because of our age. Then she said her computers were down and she couldn't do anything anyways but she didn't have any consideration calling us when she knew it was a half hour 45 minute drive to her location.

**Super uncomfortable experience**…read more A little while back me and my bf were searching for a new addition to our fur babies. I naturally wanted to adopt (as I had rescued our first two from behind a dumpster) knowing how much rescuing means fo animals in need and myself. It wasn't what I expected from a typical shelter set up; the area for the cats were some trailers behind a building in a lot. But the facility was clean and the team trying to assist us was very lovely. It was my first time trying to adopt through a shelter and wasn't sure what to expect and I'm don't feel I did, but since it was my first experience I'm also not sure if something I did was offensive because the woman who seemed to be running the shelter wouldn't let any staff show us a single cat. There wasn't a ton of cats there but possibly around a dozen or so. She was very terse, told us all the cats were either spoken for or couldn't be adopted yet. We asked if there were any we could visit with and one staff member was about to show us the back room where he said some were up for adoption when this woman cut him off saying "no they can not see those cats". It was so odd as if she did not want us to adopt any of her cats however I'm totally baffled as to what that reason could be. Possibly just a bad day and we caught her at the wrong time? We are a couple in our 30s, friendly and polite. We both work with the public and are pretty good at being thoughtful in interactions with others. Felt perhaps she just didn't like how we looked or something and was dead set on not helping us. Felt so uncomfortable, judged and unwanted from the whole situation and I would never try to adopt from this location ever again. **I have since adopted from other shelters and had wonderful experiences**

Highly recommend this rescue! I lost my dog feb 2025 and was…read morelucky to find these bonded pair just a few months later

I just adopted a 13-week-old puppy. Within the first 24 hours of bringing her home, I noticed a…read morehuge stye on her eye. The foster I was in contact with told me to reach out anytime if I had questions, so I asked whether she had noticed it before the puppy was transported up north. She said no and then completely freaked out, telling me "now she's really upset," as if it were somehow my fault that the puppy developed a stye. Of course, I brought the puppy to the vet the very next day. $249 later, the vet said she was otherwise fine and prescribed an ointment, which cleared the stye in less than a day. I also brought a stool sample to that appointment. Low and behold, the puppy tested positive for Giardia. Treating that cost another $144 for both my new puppy and my dog because they had been together since I brought her home, which I believed was safe since we were told the puppies were "quarantined." All of the adopters from this litter were in a group chat with the foster parent, who asked us every single day for three days if the puppies were okay and whether they had diarrhea which now makes perfect sense. Another puppy from the litter also tested positive, and only then did the foster admit that one of the puppies had already tested positive and treated before adoption. Not a single adopter was informed of this until our puppies were already infected. Instead of acknowledging that we should have been alerted that our puppies were exposed to a highly contagious parasite and that all puppies have been treated proactively, she deflected responsibility and blamed transportation. It's clear she does not understand how contagious Giardia is or that her entire yard is now likely contaminated. She also informed us that she currently has another litter of puppies who in my opinion are at risk since soil is contaminated for 2-4 weeks even after feces has been removed. This is absolutely irresponsible behavior and shows zero accountability, and at the end of the day regardless of treatment we had the right to know they was contact with this parasite instead of hiding it.

DON'T TRUST THEM, THEY ARE LIARS. I went asking about 2 dogs and was told only one dog in the whole…read moreplace was suitable. After spending 4 hrs mtg and wtg l told them I wanted to come back during their free adoption event to adopt (as many others were obviously doing). I wanted to think about it because I would rather use adoption money to go towards the dog's medical treatment. I was nastly told by a staff woman standing at the desk and overheard, "fine if the dog doesn't get adopted by then". So I asked if I could make a deposit or do anything at all to try to hold the dog and was adamantly told no "first come first serve period"! I totally understood that if I waited he may get adopted and had seriously considered going back to pay the $500 fee. However, I received a call back that they gave me the wrong dates of the free waiver event and wanted to let me know because and I quote on phone recording "my meeting went well and they would love for me to be able to bring the dog home". Again I was told to get there first because it was first come, first serve if he wasn't ADOPTED in the meantime. l want to be clear that my complaint isn't with the young lady whom helped me with my 1st meeting, or the call back person, and the lovely receptionist, they were great. So I called back, left a message, to ensure that it was the 14th not 13th because I definitely wanted to adopt the dog, will be there first in line if he wasn't ADOPTED over the weekend. After once again driving THREE HOURS there, I STOOD IN LINE FOR 1/12 hrs TO BE "FIRST IN LINE'. I tell them I want to adopt the dog!, I received a call that everything went well, my dog and their dog met and there were no issues I was made aware of. Staff person says wait she has to talk to a manager. Mgr tells me no I can't adopt the dog they have someone with an APPOINTMENT LATER WAITING who wants to see a behaviorist first and get more info and says quietly so no on but me hears, they're not even sure yet. I am absolutely lived and yes yelling because they're not supposed to hold dogs that are starred because they are considered highly needed to be adopted out because they have been there for a long time and not doing too great in the shelter and NOT for people who say they are just INTERESTED. This is why they have the fee waiver event isn't it! So now with a nasty smug attitude and smirk at me she states they're doing what's best for the dog and they have lots of APPLICANTS. I was told when asked about my online application being in the system they didn't take online applications only the people who came in person and met with them. They didn't tell me I could make an appointment with a behaviorist that would ensure my HOLD on the dog like they did for the other people. SO THEY ARE IN FACT LIARS, BECAUSE THEY WILL HOLD A DOG FOR WHOMEVER THEY PLEASE, that must have given them some damn good reason to do so. Now after over 12 hours of driving back and forth, putting my dog thru it all, spending hours waiting and meeting with the dog and staff, they give the dog to someone else with absolutely no courtesy of an explanation of why. I get that they want to do what's best for the dog that's been there a long time and was sent back after a previously failed adoption. But you should know they certainly don't give a damn about you, your heartbroken feelings and what you go thru. PLEASE don't for a minute believe anything they tell you. Even if you have 3 1/2 acres of private land, stay at home, spent over ten thousands dollars in medical care on other dogs, have over 10 yrs experience with a pit mix that you took from the street and spoil it ridiculously, used professional trainers to ensure that you've learned from previous mistakes and do your best now; because that's not good enough for them. Yes, I called the President to complain, and are now playing telephone tag with Deb. who may not bother and that may be for the best because I am so upset I am shaking now. Yes, I know in the end they will say too bad they lied, they don't care as long as the animals get adopted, because they were able to make 'special arrangements' at the discretion of their managers. Even if they had said they were sorry it really means nothing to them. You have been warned, your feelings and efforts have absolutely no bearing on adoption at the MSPCA. 2 more things: BE AWARE they intentionally withhold info on descriptions. they may not tell you a dog has been returned because it wasn't suitable with children before, will jump all over you, has serious medical issues, bite when being fed etc., info from me and others that I spoke with in line and my brother who adopted a cat that had a botched spay done by their vet(in Salem), they refused to believe him, take responsibility so he had to go somewhere else to have fixed.

NEVER donate to MSPCA at Nevins Farm. The staff there are not very nice and don't seem to care much…read moreabout people or even animals. Someone stole/kidnapped my cat from my neighborhood and brought him to Nevin's farm. I saw my cat Simba on their website and went there to pick him up. The uncaring staff at Nevin's farm told me that somone had already adopted my cat. The just kept siting legalise and telling me they had a legal right to do so. Ok, fine, but what about a little compassion? They allow people to kidnap/steal cats and drop them off. Do they even care if someone is stealing/kidnapping another person's family member? I don't trust or like anyone who doesn't care for animals. It's even worse when it's an organization that purports to care about animals. Shame on them! They are some of the meanest people I've ever met.

I feel compelled to write a review for this place given the few reviews seen here; I've worked with…read morethem, indirectly, when I lived in Texas. For updated reviews, please check out their Facebook page - you'll see many (positive!) reviews there. - Folks, this is a non-profit 501()(3) organization. That means it's entirely volunteer-driven. I've worked with a similar organization in Texas. Let me tell you, you have no idea how hard it is to run something like this. The challenges you deal with managing dogs, and the people fostering and caring for the dogs, and the logistics involved with transporting dogs, is extremely difficult. These people aren't doing this to make money. They're doing it because they are passionate about saving dogs' lives. And they do - they absolutely do. I've been involved with some of the dogs this place receives; they are great dogs - and all of them would have absolutely been put down had this place not been generous enough to accept them. I know sitting there reading stuff online about dog shelters and dog fostering sounds inviting - everyone thinks it's easy and that they could do it better - let me tell you, you have no idea! Rewarding, yes, but definitely not easy. - If you're reading this, and you live near them, please reach out to them and volunteer. Get involved and help out awesome places like this. They really need it - you can make a huge difference in doing anything you can to help out.

I recently got a dog here, so I have to write a great review! Thank you to all the volunteers who…read morehelped!

MSPCA IS HORRIBLE. I WILL NEVER REFER, ADOPT, OR TAKE AN ANIMAL TO THEM…read more WORSE ORGANIZATION FOR ANIMALS. THEY DO NOT CARE ABOUT THE ANIMALS. SAVE YOURSELF THE HEARTACHE. I will NEVER adopt from the MSPAC again. I adopted a frenchie from Nevins Farm a year ago. They told me that her salary gland was leaking into a pouch on her neck but that she was fine. That if it turns hard it will need surgery. But assured me it was not a "real" problem. Now its hard. Causing discomfort. Affecting her eating. Current vet can't do Sialadenectomy surgery because to close to juggler and judging by his shaking I think he has Parkinsons. Other vet wants deposit of over $7300 just to schedule Sialadenectomy and price to increase during surgery. Called MSPC to ask if they could help and do Sialadenectomy for less since their doctor caused the issue pulling teeth before her adoption. (They caused the issue. Problem is not on her intake form but is on adoption forms so injury happened w them.) I was told no. They need to evaluate to see if she needs Sialadenectomy even thougb 2 other vets said she does. Told me I am to pay full price but they accept financing or I can put it on a card because its so expensive. The woman literally laughed at me. Audibly laughed at me. This poor dog will probably be put down because pet insurance wont cover it. (pre- existing condition). Her current vet can't do it. Can't find a vet who actually cares. MSPCA won't help even though they caused it. And I dont have thousands to pay for what she needs. Heartbroken. My poor Thelma.

The staff pushes animals hard onto you and doesn't even let you spend time w potential pets or let…read moreyou hold them ! I was not impressed at all and won't ever be returning back let alone recommend! Absolutely horrible! I have never heard of such a ridiculous thing that makes zero sense. I have happily adopted 3 cats prior and got to spend some time with them/bond prior to adopting. It's a two way street here MSPCA Methuen ! Do BETTER

It's been a month since we got our Milo from Purr Vibes Cattery. The kitten is absolutely…read moredelightful. Incredibly playful and full of energy, he has the perfect balance of curiosity and snuggles, and my older cat loves him.

From the owner: At Purr Vibes, we don’t just raise cats — we raise companions, soulmates, and lifelong family…read moremembers. What sets us apart? Home-Raised with Heart Every kitten is raised underfoot in our home — not in cages — surrounded by love, children, and everyday life. This creates confident, affectionate cats ready to thrive in yours. Champion Bloodlines Our Abyssinians come from award-winning lineage, combining ancient beauty with modern health and temperament. Health & Integrity First All kittens are CFA registered, health-tested, fully vaccinated, and raised in a stress-free environment — because your future family member deserves the best start in life. Personalized Support for Life Adoption doesn’t end at pickup. We guide you every step of the way — before, during, and long after your kitten comes home. Nationwide Delivery, Boutique Care Whether you’re nearby or across the country, our kittens arrive safely — and full of purrs. We’re not a kitten mill. We’re a mission-driven, boutique cattery for people who want more than a pet — they want a purring partner raised with love, purpose, and soul.

Randy Rezendes is going to be our trainer for Nutmeg's life which we hope will be long. She…read moreimmediately related warmly to him as soon as he arrived. So glad to be working with such a talented and empathetic trainer - and a special gift that he is a military veteran. Bright and well spoken, his gentle and firm manner is already paying off as Nutmeg's behaviors are already improving after only one visit. He worked on general obedience all based on training my wife and I to be pack leaders. He is awesome!

So I have been up and down about posting this but I have to do no one else get hurt like I did…read more So I ended up getting a puppy and my daughter got one also and where she lived the puppy wasn't getting along with the other dog he kept attacking puppy well I said I would take him since he was the brother of mine. And then my dog started getting Jealous and not wanting toys out for the other one to play and it started get bad he was guarding his toys and treats and anything he got and was fighting with his brother so we all decided to pitch in to try to get the dogs trained to get them help and then they told me that my puppy had sibling rivalry well I called and bark busters and this guy I talked to on the phone had me sold told me they would come out 3 times a week what ever I needed for the dogs well they got there money and they sent Kayla out she seemed great the first time she had problems with the car she was stressed out about that and my husband went and checked her car and she left I even checker her and made sure she got home ok and she showed us some thing out side how to walk the dogs and mostly talked for the hours she was there and said do this and call for another appointment in 2 weeks I'm like ok that's weird gave here thousands of dollars to show my to walk back and forth Ok so waited and did that and nothing really changed waited till she came back she came in rushed last person on her list on her way home same thing showed us to walk the dogs and how to keep a piece a cheese Away from Them and then she went away for the 4th didn't see her for weeks and I texted her and asked her if we can set up more time for the dogs I was really having a bad time with them and I'm desperate for help with them and she turned around and sent me a messages letting me go after paying thousands of dollars to come 3 times for a half hour to walk my dogs it was terrible my dogs needed more help she said they was letting us go and not giving me any money back after coming and telling me it's as many times as they need the man said on the phone and then lied to my face and said he never said that and was telling me he had it o a recorded line which was another lie if he was recording me it was against the law because he never told me he was recording I and if I could hear the recording he lied there was never a recorded line and he lied making me think I he said it a rotten person and a theif I asked and he told me no he could never come out a few times a weeks and he told me on the phone that day they could I wouldn't of got it or paid this if it wasn't the case they it was recorded and he wouldn't let me hear it saying that it was against policy which I no he was a liar and now my dogs are suffering because they kept my money and o can't get them to another place which I would of sent one away to get the help he needed while he's still a puppy and these people really hurt us and now I have to separate the dogs and they can't be together and don't no what's going to happen now just because the kept the money after saying they could help my dogs and lied about it all so please becarful and check around don't be like me and jump into it because they said it would be fixed and help my pups and that's all I wanted and now I can't bring them anywhere because there greedy and said they couldn't help well say it from the beginning and don't take the money and Kayla acts all good while in front of you thinking she was so nice and then does what she did was horrible to the dogs there not beaches dogs so she don't care what happens to them but I do and that was wrong and don't trust the man on the phone he is mean and was such a mean person after trying to get money back I'm sorry but 1500 dollars each time she came out for coming out 3 times is high way Robery what she did to us - time to come out for 3 hours that's 1500 hundred a hour she got paid to show me to walk my dog back and forth o learn more on apps online helping me then what she stole from me l.. and reading Kayla's reviews why she started is the same thing I'm going through that she ripped me off the money to say they couldn't be helped after 3 sessions so for it to happen to her and then to do what she did to my dogs and take the money and I could of sent him to a place to have the help so he doesn't attack anyone or his brother she just didn't care only the money well it's wrong what they did and the guy on the phone is a mean person kept trying to change things around when I have someone that new the law and what he was doing was wrong and lie a liar about the recorded line just becareful because I'm stuck now with this because they took money that we don't have to do already and we did and got scammed be careful

YAY for another pet supply store in the area! Every since…read moreSea World Pet Center closed, it's been more difficult to find food my Jack at later hours. This place is opened Mon-Sat 9am-9pm; Sun 10am-6pm. Puuuuurrrrrfect! So I just got some food for Jack today at 8P since my usual place I go to closes at 6P. They have a great selection of quality dog food (Timber Wolf, Wellness, Canidae, etc) ... looks like it has a good selection for cats, but I don't know much about cats. It's cute, a few cats hang out freely throughout the store on food bags etc. When I went in today, there were 3 puppies greeting (sort of ... they were half awake) ... a nice bull mastiff, a nice boxer, and a rare weimener! They have a puppy section in the back, and I wanted to take them all home with me! I am sure to come back! Prices were reasonable ... got Jack's Taste of the Wild! :) yum yum!

Went into Discount Pet Supply recently to check out the store. Upon entering all I could smell was…read morepet feces. I took a quick look around because quite frankly, I couldn't stand the smell.There was a small corralled area where they keep their pets. I did see some poop's on the vinyl tile floor which explains where the smell was coming from. There's plenty of places to buy dog food from Dodge Grain (where I buy), Petsmart & Petco. All of which don't smell. This place reminds me of the closed down Sea World..... One word, Yuk!!!