I adopted many cats from them and they are awesome. The volunteers are awesome too! They made me feel very comfortable and explained everything to me prior to adoption. read more

I had a feral cat that I was taking care of for three years. His name was Tom for three years. I was taking care of this cat to make this short because it's pretty lengthy. I had called a place this place and I feel like giving their names, but I won't go that low as they do so anyhow I called this place because my feral cat named Tom who again i've been taking care of so he not only was waiting three hours in a cage inside my home which he didn't like in the first place he had to wait 2 1/2 weeks for his appointment on April 14 to get neutered so let's fast forward here on Sunday the day of him trying to get neutered this lady messages me and says I'm sorry but your cat has cancer so my husband said hold on let me go talk to my wife about this right like a second later, she messages back and says do not worry about it. We already put your cat down now if I'm not mistaken How dare you take it upon yourself to God and put my cat down without notifying the owners of the cat feral or not that is not why the cat went there that wasn't their decision to put my cat down, but they took it upon themselves because they didn't want the cat to suffer obviously, we were not gonna let the cat suffer, but we would like to be there when the cat was being put down in the first place That should've never happened and then another thing were you even gonna give me my cat back I had to notify them and ask them for the paperwork and for my cat and then when they gave me my cat, they stuffed them in a trash bag. This place is absolutely Ludacris. It's the TNR the catch and release the feral program They should've never did what they did. I understand that my cat had cancer, but I also understand that you go ahead and you put my cat down without us being notified First about. It is absolutely disgusting. I do not recommend this place if you wanna keep your cat very wrong and many many ways you do not put someone's animal down and not notify the owners of the of the cat. It's absolutely wrong and so many ways you do not do something like that and you do not shove the cat inside a freaking garbage bag, so I have my cat and my cat is buried right where he always used to hang out. I'm not suffering anymore and I would've never let him suffer in the first place but how dare this place put my baby down that I loved and I cared for very much because they think that they have the right to do something like that which they don'tand I won't give them names but if they read this review, they will know who they are. That was out of Laconia as well. Do not contact this place. read more

The person I spoke to about volunteering came off very curt and didn't seem to actually listen to what I was saying. you also have to pay for all supplies for your fosters if your placed with them. This would be the first place I've experienced that flat out refuses assistance with their own animals (besides vet costs). Even the worst rescue I've volunteered for would give you a bag of food or carton of milk if requested. read more

I adopted a bonded pair from the same litter from Feline Friends almost a year ago and have been very happy with my kittens. They have truly added so much to our household and we love them each to pieces. When we adopted one kitten, Anne told us she had a ligament issue in her front paw that she would most likely grow out of. This issue never went away and causes our girl to limp and rely most heavily on her hind legs. When we adopted her, I asked to speak with the vet that they had prior to us for a full medical overview. She never allowed us their contact number. Red flag. Fast forward 10 months. We take our kittens to the vet for a routine checkup where the vet says the "ligament issue" is most likely caused by a major injury (such as being stepped on). They believe she was inured in Anne's care (as they never saw or lived on the streets) and never received proper medical attention, so our kittens paws fused back incorrectly. Makes sense since Anne told us she was caring for over 25 kittens at one time in her family home. Our kitten is skittish around people walking near her and we believe this makes perfect sense given their perspective of what happened. Again, I am very happy with our kittens and am even more grateful now that we got them out of there. We love them unconditionally. After looking at other reviews, I noticed Anne and her staff laugh, mock, and bully anyone that says anything less than perfection on her page. I do not wish to be contacted by Anne. I wish the kittens she has in her custody are saved immediately. Our kittens are in much better care now. read more

I have adopted several cats from FF over the years. They have been so good to me and super friendly when I would go to meet the cat and pick them up after adoption was finalized. I feel they really care for the cats they have coming in from sometimes not so desirable situations like hoarding and strays. I will adopt from them again if I decide to in the future. read more

My sister was recently reconnected with her cat (who she has loved and cared for for 7 years). To her and our family's surprise, Ann from this shelter was not a friendly connection when my sister wanted to reunite with her cat. The way my sister was treated by Ann was uncalled for and very unprofessional. When an owner is contacted about a lost pet via their micro chip, they should not be scolded for their pet being lost. Nor should anyone shame or try to manipulate someone to give up their beloved pet to a family that had found their pet. Ann did not treat my sister with compassion or respect. I would hope this animal shelter changes their approach when dealing with humans and their companions. read more

This place came very highly recommended to me by a family member who recently adopted a few kittens from there. She knew that my family was looking into adopting a couple of kittens and had been told that there were more kittens that would available for adoption soon. Only a few days after she adopted her kittens, she spoke to me. We have never owned cats before, as it was not possible with our living situation. But, after a little over a year of being home owners, we made the informed and responsible decision that it would now fit into our lives. I filled out the application, provided multiple references, and sent it off, less than a week after this family member had adopted her kittens. In the box that asked what pet we were interested in adopted I wrote "any kitten", as the only animals shown on the website were older cats. I did know that the shelter had a rule about not adopting kittens as single pets, only as pairs. Leaving the "s" off of the end of the word on the application was a typo. When she responded to me a little less than a week later, she thanked me for my interest and simply said "We do not adopt kittens as single pets and we do not have any kittens available." I found her answer a little short and dismissive - especially that she had not bothered to contact any of my references before responding to me, so why ask for them? I also found it odd since my family member had been told that they had kittens that simply weren't ready yet, but would be in the next few weeks. Without specifically saying this, I responded again and told the woman that this place had come highly recommended so I would prefer to use them, that I fully understood the rule about kittens and likely made a typo on the application, but if they would not have any kittens available at all, even in the future, should I attempt to find a different avenue for adoption. Her response to me after that was to say that she was glad this person had nice things to say about them and then said verbatim "According to your application you've never owned a cat before? Ever?" It became clear after this response that this woman just did not want to give us any kittens at all - likely because we had never owned a cat before. I don't understand why that should play into anything, especially if you aren't calling references or asking any other questions. I appreciate that you want these adopted animals to go to loving homes that will be responsible and caring owners, but she did no looking into anything on her end, no asking questions, nothing. I responded almost immediately back to her, explaining our prior living situation not allowing pets (apartment), but that we were not taking this lightly - we had researched, talked to cat owners, and made an informed and responsible decision to try and adopt. I sent that response to her well over a week ago and she has never bothered to respond to me. Upon speaking to the family member again about my experience, she relayed part of her story that she said hadn't really struck her as odd until I told her my story. She filled out the application to adopt two kittens that were bonded siblings. In less than a week the woman called her and told her that she was their first choice so she went to pick them up. Once she arrived the woman said there was another sibling, not bonded, and she really wanted to keep all three kittens together so she threw the 3rd one in for free if my family member would take them. And of course she did - but then she remembered being told that there had been a TON of applications for those two kittens over a period of time. My family member realized after talking to me that she very obviously chose favorites without doing any research as her application was the last to come in, and then instead of offering that other kitten to one of the other applicants, she pushed it on my family member to the point of giving it away for free. Again, I understand the desire to want to find loving and responsible homes for these animals, however choosing favorites based on your own favoritism or unknown criteria, without doing any research (like following proper procedure of calling references and asking questions) is simply not fair to other applicants like us who are trying to give an animal or animals new homes. Not to mention the communication simply wasn't good, and then she basically just ghosted me. I'm sure that anyone who has been chosen by her to be able to adopt a cat will have wonderful things to say, but I'm unimpressed by her lack of professionalism and poor communication, and I'm disappointed in her obvious distrust of people who don't fit her personal criteria. read more

I have adopted twice through Feline Friends. For those who don't understand, rescues like FF do not breed cats for adoption and profit. They don't pick cats to rescue only by the personality or temperament, age, or 'cuteness'. They rescue cats that would otherwise end up feral, abused, or euthanized. They also don't just hand over a cat to someone just because they want the cat. That kind of 'method' often means the cat is back on the streets or back in a shelter.. or worse, if they don't meet 'expectations'. FF cares about the welfare of the cats, and less about someone's hurt feelings if they are not given one for adoption. No one is 'entitled' to adopt a cat (or dog). Real cat people know this. Thank you Feline Friends for all your years of re-homing desperate kitties wisely. read more

I was looking on Petfinder one day, trying to find the perfect cat for me. I saw him, a fluffy gray kitty named Jullian. I went to Petsmart in Salem, NH so that I could see him. When I saw him, I knew he was the right cat for me. We filled out an adoption application online, and after emailing someone who worked there, we were approved and told that we could go pick him up. Everyone was friendly, and you can tell they care about finding cats good homes. I donated $10 to help the other cats, and took my new baby home. Within minutes he warmed up to everyone and was letting us pet him. He's very vocal, and a very loving cat. I would recommend Feline Friends to anyone looking for the purrfect cat for them. read more

I have adopted two cats from Feline Friends and they are wonderful, My tabby does have a mild heart murmur (I am sure that was unknown at the time of adoption). He is adorable almost too sweet and cute to be real. My little tuxsideo girl is so sweet and when I heard of her life before, I had to bring her home. She was in a fire and when she was spayed they discovered she was was expecting kittens and of course she lost them. Everyone at Feline friends was wonderful and I admire the work that they do. I would have no problem adopting from them again. I wish more people cared about cats and dogs that have no homes, and would help folks like me find the purrfect pet. read more

I adopted a beautiful 3 yr old Snowshoe cat named Fred only 9 months ago through this organization but went through many obstacles with them and because of this experience, will only deal with breeders or MSPCA. I get how hard it is to be volunteers of rescue animals and it's something I couldn't do, but the unprofessionalism and lack of support from the supervisor left a sour taste in my mouth. At first, I had to adopt him and his brother Bear, that was the agreement. We tried it for a month and Bear peed on clothes, the rug, etc even with two clean litter boxes at all times that he selectively used. Certainly had a behavioral issue as Fred was fine and very clean using only his litter box. So since I was firmly told they had to be adopted together, I had to bring them both back and was torn because Fred became attached to me and is a great cat. There was a very kind volunteer doing adoptions that day and said I could keep Fred, at least give him a good home. She was very fair and said it's time to split them. I was grateful for that and was refunded the $92 adoption fee for Bear but had spent way more than that cleaning after his messes. Apparently, I later found out Fred and Bear were returned many times before.... so things started getting fishy. Only a few months after adoption, Fred developed tapeworm which is easily treatable but no documentation was provided that cats get dewormed prior to adoption, even if not showing symptoms. It's supposed to be done as a prophylactic measure as there are so many cats housed in close quarters. Then 5 months into adoption, he developed a sudden external ear infection of his left ear. After many costly vet visits and referral to a dermatology specialist, he had a ruptured ear drum at some point from catching a virus when with many cats and developed scar tissue and bacteria, causing a middle ear infection. I've spend over $2100 out of pocket on the issue from meds to visits to cat-scan and a deep ear cleaning under general anesthesia. Haven't even owned this cat for a year yet and already becoming like one of my patients. Assuming it's just an ear polyp and not a cancerous tumor, I'm told surgical removal of this excess tissue should be done to prevent growth but simply don't have an extra 3 grand to throw down. Even if Fred showed no physical symptoms at the time of adoption and while living at the shelter, this issue started as a shelter cat based on the clinical findings with the damage that was already done. He is deaf in that ear now but fortunately he's not phased by it. The organization and its appointed vet failed to address it. Needless to say upset over the situation, I inquired about some sort of assistance and of course addressed how the issue slipped through the cracks prior to adoption. The only option I was given was to bring Fred back and they wouldn't hear of it, denied anything and never recognized that Fred is in a loving home with an owner who has invested a lot in him. They were very mean to me, calling me a "nasty person" in emails but last time I checked, nasty people don't give rescue cats a nice home. Bottom line is I was issued a cat with a health issue that wasn't properly dealt with beforehand even if he seemed "fine" visually. He is now a special needs cat and I'm aggressive with the medication administration so the condition won't worsen, but can't do surgery. He is otherwise not bothered by it and very happy with his new life sleeping on a queen sized bed instead of a little cage. A word to the wise: be careful when adopting any animal from a shelter, especially this one. Even if dealing with volunteers, there needs to be a standard of customer service followed just like any paid profession. They need to listen to the concerns of adopters with issues they encounter early on as pet owners and deal with it in a civil matter, not take things out of proportion. read more

We adopted a lovely trio of kittens from Feline Friends in Salem NH three years ago. The volunteers were wonderful and did not misrepresent the kittens in anyway who had been captured as ferals. (Feral kittens require their humans to understand they are very skittish and not comfortable around children and dogs). When Feline Friends explained this to us we knew we had the perfect environment for these special kittens. We made the decision to adopt the babies together and give them a safe forever family home together. Yes we had a behavior issue with one of the girls who would not use the litter box when she was *very stressed*. We worked with her, found what was stressing her, and gave her a lot of love; in a few months time she came around. Pets are not possessions, they are living loving creatures. Those looking to adopt should understand that health and behavior issues can arise. I am dismayed to learn that so many feel if the kitty is not what they envision as "perfect" it will be returned like damaged goods. Very very sad. Keep up the good work Feline Friends! read more