School just started and I had some concerns as to whether my sons needed glasses. I brought them…read morehere and both the ladies in the front and the doctor were very patient and personable. The doctor spoke calmly and clearly that the boys were not scared. The following week, I went to get my eye exam once again the ladies where friendly and the doctor was personable, remember me and asked about the boys. You always want to feel as tough you are more than just a signature and money paid, and here you would get that.

Excellent customer service! Everyone was helpful and quite nice. Dr Amanda was friendly and seemed…read moreextremely knowledgeable. Got my hubby and I through our appointments fairly quickly. Will update once we get our lens and see how good they really are.

Extremely helpful staff, great selection. Adults + kids, and…read morea toy play area in the back of the store to keep kids occupied when needed. Wonderful customer service and follow up. Highly recommend.

I've been a longtime customer but I will never set foot in this place again after the rude and…read morenasty responses I received today when I made an inquiry about my recently purchased glasses! Bye bye...go abuse someone else!

The doctor here is AMAZING. He is so helpful and considerate and really takes the time to explain…read morewhat's happening with your eyes. One of the only eye doctors I've been to where you aren't rushed through the process and left confused/dizzy. Some of the staff members who work out front (one in particular) are unhelpful & even rude at times. Most of the others are nice but they're usually swamped with customers. This is not necessarily the place to go if you're going to spend hours looking for a pair of glasses or expecting a lot of individual attention while trying on different pairs. But they seem to have a pretty good selection!

While the doctor is kind and patient the staff is not. They do not answer the phone. They let it go…read moreto the fax machine. After several attempts I was able to place an order for my contacts, but never got a call back when they were ready. If you are understaffed please hire another person. I've been a patient for many years, but this is very frustrating.

I went in because the screw to my glasses fell off, leaving me with a pair of glasses in which one…read moreside was completely off. I came in, gave the front desk ladies my glasses. 5 minutes later when she returned, my glasses were back! Yay for vision! When I asked how much that would be, they told me it was free of charge Wow. Definitely not out just to get your dollar. Honest place.

My husband and I came here for our yearly check up. Dr. Tahir was amazing! We never felt rushed,…read moreand she explained everything in detail, making sure all of our questions were answered. The entire office had a friendly, welcoming atmosphere, and we didn't have to wait long to be seen. The young lady who performed our eye exam was also very kind and explained each step of the process clearly. Overall, it was a great experience, and I would definitely recommend this office to anyone looking for excellent eye care.

Came here a few week ago looking for new eye glasses with my husband. We were looking for some…read moreplace that would take our insurance (our usual place doesn't take our new insurance) and a family business to support locally. I found them from my provider list and looked them up to see that they are a small family business. We came on a Saturday late afternoon and they were wonderful. We wanted to look at the frames first to make sure there is something for us before we agree to do the eye exam and use our insurance to process everything. The father Bill, daughter Kristen and tech Jennifer introduced themselves to us and was very helpful. We felt that the service was amazing. They were attentive and worked with us since I'm picky with frames. I even explained that in the past the Optometrist had purposely given me a higher prescription which forced me to squint for an entire year back in college which then forced my eye prescription to increase. Dr. Amir was understanding and said my prescription didn't increase much and it would be similar to it. I'm looking forward to picking them up and to see how it looks. I'm excited as this would be new glasses since 2018= new look.

The worker name Kristin was very rude and nasty. She answer questions with attitude, good luck to…read morewhomever have her for services. She lost a few customers that day. I heard about her after I left the store.

I really like this place. Dr. Dressner (sp) is a caring and…read moreinformative person and takes time to explain his diagnosis. I've been a patient for over 5 years since my old ophthalmologist retired and I can't recommend them highly enough.

[Flatbush Location] I think these people do not know what they are doing. I came in for a routine…read moreeye exam but will not go back to them again. TLDR; I went there in person three times and still didn't get the right prescription, and twice they tried to bill me for $50 ($100 total) that I did not owe. FIRST VISIT: I paid a flat $75 fee. I have medical insurance but not optical insurance. The exam was very strange - quite fast and did not feel thorough at all. I've been getting eye exams for 35 years, and this was different than prior exams. Some parts seemed rushed or not present at all. I wore my glasses there but brought my contacts. Also, the person testing me when I had my glasses on banged some device against my lenses several times, no regard to the possibility of scratching the lens. I mentioned that I may need some light reading glasses It was my first time exploring this need (it's new). I was recommended to try some multi-focal lenses. I was advised that I need to test them in various light conditions and if they don't work then I may need to adjust. Unfortunatley, those were terrible. So I made a follow-up appt. Meanwhile, they mailed me a copay bill of $50; and the bill stated I had only paid $50 so far. In fact I had paid $75, and was told that covers the whole thing. I did not owe any copay. FOLLOW UP VISIT: I brought my bill with me to get the payment issue sorted. The front desk called someone from the back, who then told me, "oh just don't worry about it." Now imagine if I hadn't challenged this and just paid - they would have just gotten $50 out of me for no reason. I'm very sure there are people who do that. Between my first and follow-up, I found out from a friend of mine that you can wear near-sighted contacts and also have reading glasses that you wear over the contacts as needed. That seemed like a much better option to me. I came back in and asked if I can just get near sighted lenses and wear reading glasses as needed, and was told yes. But why wasn't that option presented to me in the first place? Part of their job is patient education and choice. When I was there, they did some optic testing again, which I stated I had already had done the prior week. The staff said it was like taking blood pressure when you see a doctor, they do it every time. That doesn't match any other eye experience I have had in 35 years, but I thought, well, maybe it's a new standard, whatever. However, he also did the whole series of exams before realizing that I was wearing contacts, and had me remove them, and then did it a second time. Why wouldn't he ask if I have contacts and then tell me to remove them before taking the measurements. I ended up getting the literal same prescription I had before I came in. But I know that's not right as I can't see as well. They ordered me a sample pair but I had to come pick it up. So I came by for a THIRD visit to pick them up. When I got home I realized that one of the samples was not the correct prescription. To get it right, I would have to go there a FOURTH time. I don't have endless time to keep going on errands so I just ordered the prescription they gave me. But now I regret this as I really think I need a stronger one. But I already spent my money for the year on their shoddy exam and on the lenses that are too light for me, so I'll just be a bit blind for another 9 months. After this third visit, I got a SECOND bill asking me for $50 copay for the second visit. Nope. This is a follow-up appointment. How are they charging me for this when it was a follow-up appointment? And not a medical appointment. I don't have eye insurance. I think they are probably charging my insurance plan as a medical eye exam for each appointment - even the follow-ups, hence the "blood pressure" optic tests, which is generating a copay. But they then aren't actually asking me for the copay when I complain. I was also told "not to give up" on multi-focals. Well maybe not, but I can't come back every week while you keep running my insurance. I have a job to be at. If I hadn't complained, I would have been out $100 for no reason. If I hadn't found out about how reading glasses work with near-sighted contacts from a friend, I would have just kept trying the multi-focals without a clue that there was a simple solution that worked well for me. Also, their bathroom is dank and weird. If people need to wash their hands and change out contacts, put a little table in there. I do not recommend this business and will not be back. Very disappointing as I live so close.

I have had only outstanding services at Perfect Vision:…read more The on-site optometrist is thorough and knowledgeable, and the manager, Victoria, who is also highly trained, goes above and beyond. This is a sophisticated optical boutique, and I will remain a devoted client. (I live in Brooklyn, NY)

I got my lenses with them. I was impressed with their professionalism, but especially the way they…read morewere so patient with me learning how to put them in for the first time.

Got a same day appointment for Dr. Shakir & I am EXTREMELY happy with his attention to detail with…read moremy eyes. I have never had such a thorough eye exam. He made me feel very comfortable and answered all my questions. The eyes are the windows to the world The office is clean and the staff is polite. I would HIGHLY RECOMMEND Dr. Shakir to everyone.

Dr. Shakir offers extraordinary service to all. This was my first time going to his office, and I…read morewould totally recommend it to all. He offers quick, yet patient care. He takes time to explain to first-timers and he offers different varieties of open options to all those who ask. I love this place!