I recently had cataract surgery with Dr. Rooney. From the beginning to the end he and his staff…read moremade me feel like family, and my new vision is AMAZING! Highly recommend.

This is the second time I have seen Dr. Rooney, having been referred by my DO. He acted like he…read moredidn't even know who I was. He spent more time talking about my test results with his nurse (back turned to me) than he did with me. I heard him use the word "severe" and had to ask what he was referring to because he wasn't talking to me(!) Although my test results were essentially unchanged from 4 months ago, he changed my eye drops (I have glaucoma) and said he wanted to see me again in 6 weeks but wouldn't say why. He was very abrupt and unapproachable, bordering on rude. His nurse, who never bothered to introduce herself, was the same - just shoved a piece of paper about the eye drops at me and left the room. Most of the people I interacted with at this practice seem blase, at best and bored and unhappy at worst.

I had a wonderful eye exam today with Dr. Nathan Podoll! This was my very first appointment and I…read moredidn't know what to expect. I found this doctor and his staff to be exceptional. They were very professional, caring and kind! I would highly recommend this doctor to anyone that is seeking professional eye care!! Robert Hayes....Spring Hill, Tn.

Dr Lyon's office is tucked in a closet inside the Style Eyes storefront, but don't let the small…read moreoffice scare you away. This was one of the fastest, most thorough, and most reasonably priced medical encounters I've had in a while. Because there's not a line of patients in a waiting room, there's no need for a huge staff or a huge wait. I'll definitely go back for my yearly exam. Note - this review is not for Style Eyes - only Kary Lyon. Style Eyes is a bit on the pricy side and has a fairly limited collection of frames.

A great doctor, patient, professional and kind. Helped me find the best bifocal glasses that i wear…read moreit everyday, very comfortable and functional.

I had my cataract surgery this March 2026. A caring and professional staff from the office check-in…read moreto the nurse that wheels you to your ride. All were wonderful! Thank you!

Dr. Dow and the technicians were incredibly kind; however, the front desk associate, Tammy,…read moreunfortunately detracts from the customer experience as she was not courteous and seemed annoyed when asked questions that countered the information she shared. Although the interactions with Tammy were not ideal, I still think the overall clinical experience went well and made up for the lack of customer service.

Dr. Crim and Dr. Dow are both excellent. They take plenty of time for information and explanations…read moreand have great modern equipment. Highly recommended.

This was my first time at Cool Springs Eye Care and I had an excellent experience! I saw Dr. Brady…read moreand everyone from the front desk staff to the technicians were absolutely lovely. Dr. Brady was so knowledgeable and really did a good job of going the extra mile to take care of my dry eyes. I will defiantly be telling all my friends and family.

They cancelled my yearly check-up without notifying me. I drove 30 minutes to be told my…read moreappointment was cancelled and there was no way I could be seen. I would be more forgiving if the doctors or staff were pleasant, but alas they are not.

They can't work in there they can't find the insurance or anything. Customer service is terrible. I…read moredo not recommend.

I felt great confidence in Dr. Toyos' treatment of my eye injury. His staff was wonderful…read more Everyone was kind and compassionate. I even got to see a bit of Dr. Toyos' wit.

Dr. Kammer was the absolute BEST! I definitely miss him! I went to Dr. Baird for the same eye exam…read morethat I got from Dr. Kammer. Nothing about my insurance had changed. Nothing about the exam I got had changed, except the provider. I contacted my insurance and they said my exam was covered. After my exam, I received a bill for $503 for a preventative exam that had always been covered fully by insurance. An exam that I called to ensure was still covered, before I came in for my visit. It was covered. It seems Vanderbilt billing, coded the exam the same as always, but with one exception. They changed the primary reason code to routine eye exam when it was clearly a medical eye exam. This coding error caused both my vision and medical insurances to deny the claim. I spoke to the billing office for over a year. They refused to rectify the coding issue. They consistently told me that it had been coded correctly. However, after several three-way calls with Vanderbilt billing and my insurance, nobody budged and nothing ever happened to help me! I'm the patient and I was forced to be the in the middle of stalemate between the insurance and the provider. Vanderbilt billing did agree to reduce my bill from $503 to $277. However, that amount for a preventative service that should have been fully covered and always had been under, Dr. Kammer is so unfair. It is the complete opposite of patient advocacy and care. Now, I'm getting tons of reminders to a pay a bill that I never should have received. A bill from a place that didn't even value a return patient enough to simply adjust one billing code over the span of a year. This may not mean much to Vanderbilt Eye Institute billing office, but it means a lot to me.

A+ - she really cares about her patients, takes time to get your prescription right. Highly…read morerecommended!

Where to begin... this woman failed to recognize that i had an astigmatism in my left eye. I've…read moreknown about it since I was 8. Through her "professional" diagnosis she failed to recognize that. She was clearly upset with my daughter and I for asking for a last minute eye exam. My daughter lost her glasses while on the Harpeth River earlier this dsy. While Irene was kind enough to see my daughter that same day she was visually and vocally perturbed about it. She even made a comment and said "I didn't get to go have fun on the river all day like you did" during her unhappiness that my daughter and I were there. I'd have rather her said she didn't have time for us as opposed to acting how she did. For the past year I have literally been almost blind in my left eye because she failed to notice my lifelong astigmatism. She burned up my yearly opportunity to have my yearly eye exam covered by insurance. I returned to irene to question he diagnosis on my eye at which poijt she got frustrated and only changed the prescription for mt right eye, which was not the issue. Bottom line is... of you have other options go with them!! She is rude. She was rude to my daughter. She was clearly in a hurry the day of the exam which is why I said I'd rather have had her say she wasn't available. I HIGHLY suggest you see a more competent and much more friendly doctor than Irene. I have included my real name in this review in hopes that she sees this and reconsiders both her professionalism and attitude towards the people who unfortunately help keep her in business.

This was my first time seeing David Brown OD, and it was a great experience. He was the most…read moreknowledgeable eye doctor I've been to, and had answers to all of my questions. He was helpful and kind, and I left very satisfied with the care I received. Also, the staff there is extremely nice and helpful. I would definitely recommend this optometrist.

From the owner: We are pleased to welcome you to our office. If you're looking for quality care with a personal…read moretouch, we hope you'll give us a call. We look forward to the opportunity of serving your family's optometric needs. We are conveniently located nearby and would be delighted to have you as a patient.