I know this location gets poor reviews, trust me I've had them here too but there is always another day of goodness. Went into Fedex this evening (after a disastrous experience with UPS) with no hopes of getting this solved but was greeting with warm smiles, a ton of great customer service provided by Taquera and Travis! They were busy but friendly! They let me make a big ole mess in their lobby and even lent a few hands to help me. Can I just say that I went to UPS and they wanted to charge me for $50 packing (I paid $16 at Fedex... the only difference is Fedex had the size box I needed so I was able to pack it myself, UPS did not have it so they had to "customize" a box. A BOX not a gold box but a regular box) UPS was then going to charge me $200 to ship from here to AZ. FED EX CHARGED ME $85. You guys that is a $115.00 difference. Seriously. High Fives all around Fedex. And Taquera and Travis rock! read more