We were told when we called they could work on our RV brakes, steering, generator, sway bar, and…read morebatteries. Without authorization or a quote they worked on the batteries, sway bar, and generator, racking us up close to $900 that WAS NOT authorized or run by anyone owning the RV. We later found out they "forgot" to take off multiple charges for parts/labor etc. that added $200+ to the bill. We also later found out they quoted us almost $400 over the cost it would be for parts for the water heater. They never called or kept in contact with us. And now I'm currently sitting in my DEAD RV in the parking lot trying to jump it myself. What happened to those batteries they were supposed to fix? I would not suggest using their services. 0/10

I can't even tell you how amazing these guys are! We have had a few hiccups with an rv we bought…read morefrom them. They have taken care of us in a major way, the whole team if like a family and will treat you as such. Seriously, I have never had a better experience with buying a moving vehicle.

Overpriced used campers, they don't haggle with prices. We wanted a washer and dryer in our unit…read moreand while being able to finance it together with the camper was great, I had asked to see the washer and dryers and they shrugged saying they're just whirlpool appliances. I was like is that supposed to mean anything to me, having never purchased a whirlpool appliance before. And while the washer and dryer are "stackable" they are connected simply bolted together and we have already had issues of our dryer falling over while traveling and the bolts have completely come undone. Would never shop here again

While we had a good buying experience a year ago, they just told us not to bring our motorhome…read moreback. We have two issues with it, one in the chassis and the other in the motorhome. They are not honoring the extended warranty we paid mega bucks for. They have had the motorhome for 6 weeks and have tried to solve the issue, but don't want to see it to a complete fix. Customer service is very lacking.

I needed a valve as I was passing through Sioux Falls. I called parts, they had what I needed. I…read morestopped in and the parts guy had it ready for me. Super nice people, lots of RV parts, great prices, great service.

Hi, don't approve of this business because every time they give me an estimate when I show up it's…read moredouble or more of what they tell me when I go to I 29 RV what they give me an estimate for is what I pay ! I own three campers 2/5 wheels and a pull behind and I spent thousands of dollars there in the last year and a half and then I realized that I was being taken advantage of they are way more expensive than their competition and not honest this is my opinion Take it for yourself I believe in loyalty, but I don't believe in someone taking advantage of me . Every estimate they've ever given me when I get there they charge me double it's disgusting and it is a very bad business practice.

Bait and switch! Contacted dealer about a specific clearance-priced RV and then drove over 2 hours…read moreto see it. Jaime the salesperson insisted on showing us 2 other RVs first that we said we weren't interested in before showing us the one we were there for. Finally, during the tour, the sales manager came out and told us the RV we wanted had been sold 15 minutes ago from another location. We were suspicious. Five days later now and the vehicle is still on their website. The same salesperson then responded to an email inquiry from my friend saying it was still available. They are obviously using the advertised low price to get buyers in the door then trying to sell them other vehicles. Stay away from any business that is so deceitful!

This sales and service center came under new ownership at the end of 2023. We came and spring 2024…read morewhen we were passing through in our RV needed service. They were able to accommodate us quickly and very professionally. The price was fair and they stood behind their work, including having to redo a leaky valve at no additional charge. I would highly recommend coming here for service. Very friendly and helpful staff. Ask for Derek manager in the service department to schedule your work.

Offered cash for a camper talked someone person salesman was going to call been 30 days no call…read morewent elsewhere.

We dropped off our horse trailer for repairs. We needed a new toilet and were quoted $300 labor…read moreincluded. They billed us for $600. It needed a new pocket door hinge. When we picked the trailer up because "it was done and working", the hinge was replaced, but the pin that holds the door was now broken and ripped out of the door. They also put in lights and charged us $100 per light to repair. All of the clearance lights that they put in have had to be redone since because they quit working. They put in a new tail light that was faulty, and the wire crimps came undone. We had to pay another company to re-do that, too. We dropped it off on our scheduled day and 2 weeks later they hadn't even started looking at it yet. We had to constantly call and got the run around. Our bill was $1500 and the only thing that was working was the toilet that they overcharged us on. Now we have been trying to call for over a week to try and make this right and they don't answer and don't call us back. 10/10 do not recommend this place!!

We just bought an rv from I29 Rv and our experience was beyond expectations. This is our 4th rv and…read moreour past experiences have been less than favorable. We worked with our salesman Chris over the phone on a unit that was about to be delivered to the dealership and were able to come to an agreement over the phone. On the day of the purchase, everything was as discussed. We got exactly what they promised us for our rig and the price was as discussed with NO HIDDEN costs. The financing went smoothly and the transaction went without any problems. We picked up the rig and took it to a local campground for a good shakedown. We found a water leak under the sink and an error code on our refrigerator. We took it back the next day and they fixed the water leak and diagnosed the refrigerator. A part had to be ordered and we were told that it would take two weeks. We left the Sioux Falls area and drove to Rapid City area to take care of some business. During the drive I found that the windshield wiper fluid was not working. I found that the hose from the reservoir to the wiper was cut. When we got back to Sioux Falls a week later we stopped by the dealer and talked to our Salesman Chris who took it upon himself to repair the broken hose. Did not even try to pass the buck to Mercedes or the service department. Just fixed it himself. We took the time to inquire about our part and we were directed to Julia, the person in charge of warranty repairs. She let us know that the part was ordered and we were waiting for Forest River to ship the part. She promised to inform us by that Friday what she knew. She promptly called us on Thursday, yes Thursday to let us know that the part should be delivered to the dealership by Monday and that as soon as she had the part, she would schedule the repairs ASAP. Monday morning we received a call from Julie that the part had been delivered on Saturday on her day off and that she had arranged to have it installed as soon as we can get there. We broke camp and headed for the dealership. When we got there we had two other minor issues that we wanted for them to look at for us. They took the rig into the shop and within two hours had our refrigerator repaired and the two issues resolved. Our experience at I29 Rv was outstanding. We were treated with respect and had every concern that we had taken care of. We HIGHLY RECOMMEND I29 Rv to anyone looking to buy and Rv or boat. They are highly professional and down to earth people who know how to take care of their customers.

Will commit insurance fraud and not own up to it . Will do everything in thier power to cover it up…read moreand ruin people's credit. Single mother traded a camper in that had an insurance claim , they got 2 checks from insurance one got canceled but before check got canceled, check from creditors was already deposited into Jerry's account and now they are refuting to return the money to the creditors. Which has now been turned over to collections.

In general, I do not post low ratings unless it seems needed. A few months ago, I ran across a…read morelisting for a 1999 fifth wheel and it looked quite interesting. I live a fair distance away and would need to arrange my own shipping which they agreed with. Spoke with three different shippers and landed on one. All set with shipping. Then I leased a covered RV parking spot to put it in along with checking on the insurance. Locally, I found an RV restoration company to completely do everything that I wanted to have done to upgrade it. Went as far as agreeing to a quarter three 2024 time slot. The upgrades were going to come in at about 20K. HOWEVER, when it came time to get at get a quote sheet detailing pricing, it just never happened. Made calls, online messages and phone switchboard requests. Folks, you have to have this stuff in document form. For your own safety. So, what are they up to. Who knows. To clarify, I asked earlier this week for a one word text message of YES or NO be sent to me. Are you doing the requested quote or not. No answers on anything. If the quote had come in OK, I was ready to accept and make payment. This business does not seem to understand the concept of 'managing people's expecations'.

The worst Customer Service! I had my trailer in the service shop for over 3 months and when they…read morefinally got around to fixing the 3 things I had brought it in for. They were jerks to me (because I was women) Then it wasn't even fixed! It took forever and had to go back 2 times before I could get it and only 2 of the things were completed.

So many campers to choose from. The inventory of new and used was amazing. Friendly,…read moreknowledgeable sales and service! Would definitely recommend Gavin's Point Recreation center. A big plus is the parts and service department and the E bikes and e scooters.

BATE, LIES, AND INCOMPETENCE from sales manager JASON BARR at the Lennox SD location. (LEMON -…read moreWhite 2012 Prius V Five - VIN JTDZN3EU8C3031943). Read on to hear our experience. BATE - We worked with a nice salesman who was lovely. He even sent us nice places to eat in the area since we were from out of town. We drove 5 hours from the twin cities to look at a car that was a great deal for the year and miles. We were assured it was in great condition and that the salesman could not find anything wrong with it. He even sweetly offered a small discount because I am a teacher. I was excited to buy my wife a nice car. LIES - upon arriving, I immediately noticed countless small rust spots along the entire passenger side of the car that did not appear in the photos. Not only on the passenger side, but also on the front, inside the doors etc. The nice salesman was clearly new and incompetent, so went to get his manager Jason Barr. Jason then proceeded to downplay the situation and tell us "all cars in Minnesota are like that" (not true), "clay bar" solution could fix it (temporarily), and that even our car had rust (ours has 200k miles with two dots, not the same). Basically all around sleazy sales tactics. Luckily I have a friend who owns an auto body shop, called him, and he told me to run as far away as I could. The salesman was clearly lying, it was always going to be an issue and would get worse. INCOMPETENCE - After we clearly said, "no", all the pressure and lying stopped and Jason was suddenly very apologetic and kind. We had put $2500 down on our credit card as a down payment to hold it until the weekend when we could drive down. Instead of refunding our money, he instead put an additional $2500 on our credit card! It took half a week to get all our money back while they maxed out our credit card. He clearly wanted to avoid this negative review so he offered us gift cards to a place that was closed and to another that was only good in Sioux Falls. Smooth. LESSON - they might have a car you want to buy. Get it checked out by a mechanic and don't trust ANYTHING they say. Also, they probably found a way to hide all the rust on this car so they can sucker someone else into buying it. I hope you read this post before you do.

Stay away. Misled on a car where I traveled over 200 miles round trip. Car that I looked at had…read moreseveral problems (hail damage, interior flaws, smoked in, internal / external was in very poor condition, did not start on first try). I placed three separate phone calls wanting specifics on vehicle to make sure car was worth looking at knowing the distance and none of these problems were mentioned. Car was not disclosed properly. No return call to sales management after messages left. Had to call owner to get resolution and those calls faded with no resolution.