I live in NC and was ordering an arrangement for my sister in laws birthday to be special... not…read moreknowing any florist in St Augustine, Fl I used an online company going by a picture to order what we wanted. What was delivered by Flower works I wouldn't of even given a 2nd look at it from a grocery store. You can see from pictures what I ordered and what was delivered. We paid 90.00 including delivery

Amazing. I was in town for a graduation and walked in to get a bouquet. They were attentive, ask…read moregreat questions, and make me a beautiful, affordable bouquet. My son loved them! Long lasting.

My daughters ordered flowers for me for Mother's Day and paid extra for delivery on the day. They…read morewere not delivered on Sunday and while the merchant read her text messages they did not respond. The flowers were delivered on Monday, but to the wrong address a third of a mile away and I had to retrieve them. It's been five days and they won't return her calls or message. The pictures are of the flowers she ordered vs the flowers I received.

I have been getting my flowers done here for about two years and they always do a phenomenal job.read more

Flowers usually do not look like photos but was pleasantly surprised looked exactly like photo and…read morethey were gorgeous

We ordered flowers for a small family wedding. When the bouquet and cake topper arrived at 11:00…read morea.m., the blush roses already looked tattered, wilted and brown. I brought them back to have the flowers replaced and received no apology, and Shirley even tried to blame us for ordering them too soon, which made no sense. The roses were already shabby looking when they were delivered. Shirley acted like it was a huge imposition on her to make things right, and was terribly rude the entire time we were in the shop. After she remade the cake topper, it still didn't have the ribbons we had requested, but rather than argue, I simply asked for a additional 2 yards to add to the decor. We had no cash on us, as we were on vacation, and she wouldn't run our cards for payment for the $1.61 worth of ribbon. After we came up with $1.11 and offered to go to an ATM, she begrudgingly took our change and rudely said, "I guess I won't starve over 50 cents." I have never received such awful customer service for something that could have been easily solved with an apology, fresh flowers, and a little extra ribbon to try to make things nice. Shirley complained several times about how she's been in business for 53 years. Perhaps it's time she retired.

Received a beautiful arrangement from Southern Grace! The shop smells lovely and the staff were…read morevery kind!

After my very first delivery on Mothers Day from Southern Grace being flowers that died the very…read morenext day I would not have used them again. However, Ace Hardwares amazing Florist has closed its doors and my husband decided to try Southern Grace again due to their proximity to our house. While Ace hardware had FREE delivery within so many miles, Southern Grace is much closer to us and there was a $15 delivery fee. I do hope they will consider adjusting delivery fees based on location of delivery. The flowers my husband had sent to me were absolutely beautiful. We have to be very careful due to us having cats and he made sure to mention no lilies. The flowers were beautiful the day they were delivered as well as 4 days later they still look fabulous. I am not sure what he paid for them to determine value, but I do know that the $15 delivery fee was a bit excessive for a 2.5 mile delivery. I do hope they learn from the bad reviews and throw out or donate flowers that are borderline, rather than put them in bouquets people pay top dollar for.

Beautiful arrangements of flowers for my 50th Anniversary…read more Hubby order them in the morning had them by noon The flowers are so pretty. Great service,we will use again. Thank you for making my day!

Everything I have ordered from this business has been beautiful and elegant. This business is…read moreprofessional, timely, and well worth the cost of the arrangements purchased. The individual receiving the arrangements has been overwhelmed with the beauty and elegance. Thank you

While on a work trip, my boyfriend ordered a just because bouquet of flowers to surprise me in the…read moreoffice. He said they were easy to order online, and hoped they turned out great to brighten up the office and my hotel room. When they arrived, they were a beautifully put together arrangement. I always note care instructions as I want them to remain vibrant for days to fully enjoy. I was sad to see they didn't come with plant food, but still changed the water daily and cut stems to try to preserve them. Sadly, I don't think he'd order from here again as they barely lasted four days (included photos). It could have been a bad batch, but for the price point I'd expect to have them last 5+ days like other florists.

I called Jacksonville Flower Market the day of delivery. A close friend of mine lost her Father and…read moreI wanted to send flowers to the home going service for her Dad. I'm based in Atlanta and couldn't be there in person so it was important to me for the arrangement to be beautiful. My friend called me and said she was in tears when she saw the flowers, she said they were beautiful and fresh. She said she noticed them from afar because they were so pretty and walked over to see them up close, she read the card and started crying. She said seeing the flowers meant a lot to her and her Mother. Shout out to Kaitlin and Shane at the Jacksonville Flower Market for making this a seamless order and special shout out to Shane for sending me a photo of the arrangement before it went out to the funeral home. Thank you so much! For reference, I ordered the Blue & White healing tears bouquet in the medium size.

I was lucky enough to receive a beautiful arrangement from my hubby, who purchased them from The…read moreVillage Greenery Florist. It was Valentine's Day and I wasn't sure if I'd be getting flowers. Let's face it, you hope you get something, even if it's a "greeting card holiday". I love to gush about my husband, he's kind, caring, and just amazing. So no surprise when he surprised me with flowers. I was about to leave the garage when I saw a delivery van parked outside of our driveaway. The young guy delivering flowers said, "Are you Carla?" He gave me my flowers and was on my way. The arrangement is beautiful, lots of beautiful flowers in the hues of pinks, reds, purples, and whites. Just pretty all around. If you ask me what the best part of the flowers would be, I'd have to say the card from my husband. Pros: -Beautiful arrangement -Received flowers via delivery -Delivery guy was masked -My husband Cons: -The delivery guy's choice in music (it was hardcore metal), not my taste, but to eat their own. Tips: Flowers are always a nice way to say someone is thinking about you.

DESERVES NEGATIVE START ABSOLUTE GARBAGE- ZERO HUMAN DECENCY…read more I was sent A funeral arrangement for my son From a family Friend FTD The first arrangement arrived completely dead and rotting within two days of receiving it. When I complained, instead of correcting it with respect for a grieving family, they sent out a horrific "duplicate replacement" that was yellow, orange, and covered in bright pink bows. Sending clownish, neon-bright birthday colors for a child's death is insulting, incompetent, and completely unhinged.When confronted, the man running this shop was incredibly rude, aggressive, and uncaring. He told me to just "deal with it" and that "I got what I got." is run by a cruel, heartless monster. Do not trust them with your money, and especially do not trust them with your sympathy or funeral needs. They will ruin your event and attack you for speaking up.