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FCA

5.0 (1 review)
Open • 9:00 am - 5:00 pm

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8 years ago

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Allco Insurance - Christmas Party 2022

Allco Insurance

(154 reviews)

I can't say enough great things about our insurance agent, Marisol Botello Sierra at Allco…read moreFullerton Insurance. She has been our trusted agent for over 9 years, and throughout that time she has consistently gone above and beyond for our family. Marisol is incredibly responsive, knowledgeable, and detail-oriented. Whether it's helping us secure the right coverage or guiding us through claims, she handles everything flawlessly and makes what could be stressful situations feel easy and manageable. Most recently, when we needed homeowners and auto insurance quotes for vehicles relocating to Nevada, Marisol didn't just provide standard options--she took the extra step to research bundling opportunities, explore multiple carriers, and even reach out to other agents when needed to ensure we were getting the best possible coverage and value. What truly sets Marisol apart is her dedication and care. She treats our needs like her own, always follows through, and works tirelessly to find the best solutions--even when it requires extra effort or out-of-state coordination. If you're looking for someone you can trust long-term, who will advocate for you and consistently deliver outstanding service, I highly recommend Marisol Botello Sierra and the team at Allco Fullerton Insurance.

Odette McGowen at Allco has been my agent from day 1 and has always went above-and-beyond to make…read moresure I am set up as best as possible with my insurance plans. She has also been very responsive and efficient with all my customer requests, for minimal turnaround times from the insurance companies. I highly recommend Odette for all your insurance needs!

Mark Minh Nguyen - State Farm Insurance Agent - Your friendly good neighbor agent.

Mark Minh Nguyen - State Farm Insurance Agent

(562 reviews)

I'm back with another 5-star update because Mark continues to deliver outstanding service year…read moreafter year. I recently purchased a new vehicle and needed my insurance updated before heading to the dealership. I reached out to Mark, and just like every other time, he came through instantly. Within minutes, my policy was updated, proof of coverage was sent, and everything was squared away so I could pick up my car without any delay or stress. What I appreciated most was how fast and smooth the whole process was -- literally one message to Mark and he handled the rest. Great communication, no back-and-forth, no waiting, just results. It's exactly the kind of reliability that's hard to find these days. This second experience just confirms what I already knew: Mark doesn't just set the bar high, he maintains it. If you want an agent who is responsive, efficient, and truly on top of things, Mark is that guy. Still A+ service -- and now proven again over time

I am concerned about the 2026 lawsuit against State Farm by California Insurance Commission that…read moreState Farm acknowledges some 'oversights' regarding, so will put my original review on hold until after the hearings. California Insurance Commissioner Ricardo Lara initiated legal action against State Farm in May 2026, accusing the insurer of systemic mishandling of claims following the January 2025 Los Angeles wildfires. The state seeks to suspend State Farm's license for up to a year and levy millions in penalties. Investigation Findings & Legal Action The Allegations: State Farm allegedly delayed, underpaid, and buried policyholders in red tape. The company handled approximately one-third of all residential claims following the Palisades and Eaton fires. The Violations: An expedited investigation of a sample of 220 claims found 398 violations of the California Insurance Code in more than half of the reviewed cases. The Penalties: The Department of Insurance filed an Accusation and Order to Show Cause, the first step toward an administrative hearing, seeking to suspend State Farm's certificate of authority to issue new policies for up to a year. State Farm's Response: State Farm acknowledged certain errors but characterized them as "unintentional oversights" and "file-specific errors" by claims handlers, and stated it had completed a training to correct the issues. P.S. I am sorry that Mark chose to imply that I would ever INITIATE contact him when he was in the hospital waiting for his son's surgery. It was Mark who responded during that time to my earlier emails - and only THEN did I know he was in the hospital. That kind of misleading accusation about a customer is not appropriate for a professional. I clearly added that I would wait for the results of the lawsuit, but felt it important to mention because my previous review was for HIS GOOD HANDLING OF ME AS A SALESMAN FOR A NEW CUSTOMER, since I had not actually dealt with State Farm before.

FCA - insurance - Updated May 2026

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