1. John Meraz Group

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Huntington Beach, CA

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John Meraz Group

5.0 (14 reviews)
Closed • 8:00 am - 6:00 pm

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Review Highlights - John Meraz Group

“At the time I was working on a refi and completely spinning my wheels with Chase Bank.”

Mentioned in 2 reviews

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Optimum First Mortgage - The Team "Optimum First Mortgage"

Optimum First Mortgage

(744 reviews)

Sean Dibsy was seriously the BEST loan officer!!! He made the entire home-buying process so much…read moreeasier and was always patient, knowledgeable, and incredibly responsive. I would randomly call or text him with questions, and he always made himself available to walk us through everything. He genuinely cared about making sure we felt comfortable and informed every step of the way. We couldn't have asked for a better experience and would recommend Sean to anyone looking to buy a home. Thank you, Sean, for everything!!!

**2nd update. After posting the update, since I hadn't heard anything back. I received a hostile…read moretext telling me he's "done with me" and will not help in removing the inquiry. This is the customer service you will be receiving. There's no kindness, no consideration. I have NEVER had this experience before. Again, others are to blame, but not the company. 9/28/26---Update---This was in fact another HARD inquire, as stated on my credit report, which I pulled. As of this evening at 9pm, no updates. Nothing has been resolved, even though this is the error of this company. I didn't send a threating email. I told them I'd be leaving a review so others would know to stay away from a company that has a motto of "we care" and "hold us to our word" yet when you try to address their error, they're very defensive and want to put the blame on the customer/potential customer. Calling me late in the evening and pressuring me to remove a review that is based solely on my experience with this company is threating and illegal. You can't mess up people's credit and deny all responsibility, and force them to lie. I'm not the only person who has had a horrible experience with this company. I have the date the credit was pulled again, and it's listed as a HARD inquiry, no matter how hard this company's owner tries to deny it. It's simple, you want a good review, you provide excellent customer service. Why would I be making up the fact that my credit score took a hit, Optimum did this, when they weren't authorized to do so. I have my email from the new "Madi" loan officer. She told me that she would be using the paperwork/credit report info from the previous loan officer (who somehow just vanished into thin air) when I asked if she'd be running my credit again, she said no, yet they did that the SAME DAY (even though I DID NOT tell her I wanted to continue working with her). Robert told me it was due to human error in the begin of his many texts, then tried to blame it on me. Avoid this company at all costs. I will not be bullied into removing my review. Until there is a good faith effort to correct their obvious mistake this honest and horrible experience will stay. I have no problem leaving a good review, when it's warranted. I do not leave fake reviews, and will not be pressured into leaving one here. Fannie Mae did not pull anything, this company's name shows up 2 time on my "inquires" list, because they did it 2 times. I also didn't get a loan with them, so why are they even continuing to have access to my information?

Mountain West Financial - Get Pre-Approved for CalPATH Today!

Mountain West Financial

(7 reviews)

- Unorganized - Constantly being handed off from 1 person to…read moreanother - The 21 day closing promise is a joke - we had to file an extension, which added 2 weeks because MWF was so backed up. - Joe Moore was often argumentative in his emails about what we wanted - Sarahi was pleasant, yet forgetful, and didn't always seem on the ball - Constantly being asked for paperwork we had already submitted - Constantly filling out the same documents over and over again - I constantly received fliers in my school mailbox for this company and I figured they would be a quality company because of how they promise they work with teachers. I could have gotten the same rate going anywhere else and not had all of the runaround. I have reported MWF to my union to make sure these fliers don't end up in our boxes ever again and to make sure other teachers don't have to go through the mess I had to put up with. TEACHERS AND PUBLIC SERVICE EMPLOYEES STAY AWAY

UPDATE: Joe Moore below demands that I remove my review immediately because it was "not in the…read moreHuntington Beach office" but in fact it was a lender in the Huntington Beach office, a so called "top producer." I can publish the lender's name but I would prefer not to. You need to hold your loan officers to higher ethical standards. 3.7%?? Horrible Don't do a refi here. A few months ago, the lender (I won't shame him by using his name - he knows who he is) told me I "barely qualified for an FHA refi" and my rate would have to be 3.7 percent and I would have to hand over my next month's mortgage payment plus my American Express payment and they would pay it and then my loan would close. Really? So I have to hand over 3000 dollars to you and what if there is an issue with the loan? What if it doesn't close? You then have my money. I walked away but not without being threatened with "You won't be able to refi for 6 months." Do you think I'm stupid? Of course I can refi- just not with you. About a week before this played out the lender had called and said to me "Your loan is solid." I just had a weird feeling because he sounded like a used car salesman and a few days later he was like "I don't know if we can do this, we have to raise the rate." I went to my current mortgage company who offerred me 3% and dealt with me professionally. The loan officer never promised anything he just said we will go through the process and it recently closed. Any delay was due to COVID and a backlog of refis. No high pressure tactics, no trying to cheat me by saying I had to take 3.7%. Just a solid loan. Oh and the AMEX payment? My current lender, Michael, just said you can pay it now directly to AMEX or pay it at closing. That's ethical. That's professional. Really calm cool and collected and PROFESSIONAL lender. Stay away from Cal Path. Sunwest, you have a client for life. This is the second refi I have done with Sunwest and both times it went smoothly. Shouldn't have paid attention to the glossy color flyer from Cal Path in my teacher box.

John Meraz Group - mortgagelenders - Updated October 2026

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