Sean Dibsy was seriously the BEST loan officer!!! He made the entire home-buying process so much…read moreeasier and was always patient, knowledgeable, and incredibly responsive. I would randomly call or text him with questions, and he always made himself available to walk us through everything. He genuinely cared about making sure we felt comfortable and informed every step of the way. We couldn't have asked for a better experience and would recommend Sean to anyone looking to buy a home. Thank you, Sean, for everything!!!

**2nd update. After posting the update, since I hadn't heard anything back. I received a hostile…read moretext telling me he's "done with me" and will not help in removing the inquiry. This is the customer service you will be receiving. There's no kindness, no consideration. I have NEVER had this experience before. Again, others are to blame, but not the company. 9/28/26---Update---This was in fact another HARD inquire, as stated on my credit report, which I pulled. As of this evening at 9pm, no updates. Nothing has been resolved, even though this is the error of this company. I didn't send a threating email. I told them I'd be leaving a review so others would know to stay away from a company that has a motto of "we care" and "hold us to our word" yet when you try to address their error, they're very defensive and want to put the blame on the customer/potential customer. Calling me late in the evening and pressuring me to remove a review that is based solely on my experience with this company is threating and illegal. You can't mess up people's credit and deny all responsibility, and force them to lie. I'm not the only person who has had a horrible experience with this company. I have the date the credit was pulled again, and it's listed as a HARD inquiry, no matter how hard this company's owner tries to deny it. It's simple, you want a good review, you provide excellent customer service. Why would I be making up the fact that my credit score took a hit, Optimum did this, when they weren't authorized to do so. I have my email from the new "Madi" loan officer. She told me that she would be using the paperwork/credit report info from the previous loan officer (who somehow just vanished into thin air) when I asked if she'd be running my credit again, she said no, yet they did that the SAME DAY (even though I DID NOT tell her I wanted to continue working with her). Robert told me it was due to human error in the begin of his many texts, then tried to blame it on me. Avoid this company at all costs. I will not be bullied into removing my review. Until there is a good faith effort to correct their obvious mistake this honest and horrible experience will stay. I have no problem leaving a good review, when it's warranted. I do not leave fake reviews, and will not be pressured into leaving one here. Fannie Mae did not pull anything, this company's name shows up 2 time on my "inquires" list, because they did it 2 times. I also didn't get a loan with them, so why are they even continuing to have access to my information?

We had a great experience working with Devon Doan at Advanced Horizon Lending while purchasing our…read morefirst home. I've always heard that the home-buying process is very stressful, but Devon helped make everything feel easy and go smoothly. Throughout the process, Devon kept in close contact with me to ensure my questions were answered and I understood everything I needed to know. He kept us all informed along the way and made sure we understood our options so that we could make the correct decisions. We're very grateful for Devon's help in making our first home purchase a reality and will definitely be using him for any future home purchases. Thanks Devon!

Devon and his team were amazing to work with, they are very responsive and quick to act. They were…read morevery helpful with solutions to the problems we can across. 10/10 would recommend

I used Mountain West Financial to do a streamline refi a couple years ago and had a great…read moreexperience working with Joe Moore. Because I live in Northern California, everything was done via email or fax, but every step of the way, I'd get a detailed email or phone call on exactly what I needed to do. Sure enough, the steamline refi went through, my interest rate lowered, and Joe saved me a couple hundred dollars a month off my mortgage. I was very pleased with how professional and efficient Joe and his staff were to help me out. Fast forward to a couple of years later, I was unaware that my property gained a lot of equity. It was Joe that called me to let me know and also went over some options. Imagine that, someone over 300 miles away informed me of this with a phonecall. This shows me that Mountain West Financial goes above and beyond to help their clients. I hadn't been in contact with them in over a couple of years, and they are still looking out for my best interests. In a nut shell, he was able to change my FHA loan into a conventional loan (no more PMI payments! Woohoo!) and cash out to help my wife and I take care of some debt. Again, everything was done via email or fax and everything was taken care of. At the very least, I am very pleased with Joe and Mountain West Financial. I will definitely use them again and recommend them to any of my friends.

- Unorganized - Constantly being handed off from 1 person to…read moreanother - The 21 day closing promise is a joke - we had to file an extension, which added 2 weeks because MWF was so backed up. - Joe Moore was often argumentative in his emails about what we wanted - Sarahi was pleasant, yet forgetful, and didn't always seem on the ball - Constantly being asked for paperwork we had already submitted - Constantly filling out the same documents over and over again - I constantly received fliers in my school mailbox for this company and I figured they would be a quality company because of how they promise they work with teachers. I could have gotten the same rate going anywhere else and not had all of the runaround. I have reported MWF to my union to make sure these fliers don't end up in our boxes ever again and to make sure other teachers don't have to go through the mess I had to put up with. TEACHERS AND PUBLIC SERVICE EMPLOYEES STAY AWAY

Peter is an excellent loan officer. He went above and beyond to help us secure our loan in a timely…read moremanner. He was very transparent and honest about the loan terms, costs, and requirements, and he clearly explained all of the available loan options so we could choose the one that best fit our situation. Peter was always willing to go the extra mile, even working evenings and weekends when necessary to keep everything moving smoothly. His professionalism, responsiveness, and dedication made the entire loan process much easier and less stressful. I would definitely work with Peter again in the future and highly recommend him to anyone looking for a knowledgeable, honest, and dependable loan officer.

I had an excellent experience working with Peter on my home refinance. From the start, he made the…read moreentire process feel simple, organized, and stress-free. He explained all of my options, answered every question I had and made sure I understood the numbers before moving forward. He was always responsive, professional, and kept me updated throughout the process. I felt comfortable every step of the way. His expertise, patience, and personal attention made a big difference in my experience.

They were the biggest mistake of my life!!! I was charged over $10-15k for a refinance and was…read moregiven the worst loan EVER!!!!! I was a first-time homebuyer who was refinancing for the very first time. I can't believe the nasty mess they got me in and once I signed (not knowing the nightmare that was coming) believing all their lies. This was 18 years ago... and I was scared for LIFE!!!!! I never ever forgot their name (and not in a positive way).

A few months ago I was thinking about refinancing my home to free up some extra cash to take care…read moreof some other bills. After talking to numerous companies, I came across Ameristar Capital Mortgage. Thomas took his time to explain the process to me and was straight to the point. He found out what my needs were and made his recommendation accordingly. He was never pushy or agressive like some of the other companies I spoke to. Big thanks to Thomas and Ameristar Capital Mortgage!!

Can't say enough good things about Thomas and the folks at Ameristar! I tried 3 others before…read moreThomas and each one gave up quickly due to my high debt, and lower scores, and complicated income. Every other place wanted to make a quick buck, but Thomas worked hard to get my refi. Stayed with me even when it looked like it wasn't going to happen. Coached me on improving my scores and my finances. He was always optimistic and had a great attitude. They have made a client for life. They got me the largest cash out for my condition, with the best interest rate and almost no cost to me. I rarely get amazing experiences, but this was definitely one and I am recommending them to all friends and family. You just need to trust Thomas and he'll honestly do the best he can for you!!

This team kept me constantly in the loop throughout the process, and I had some challenges with…read morewhat I was trying to accomplished, and they walked me through each phase of it, and held my hand and answered every question very quickly. I am thoroughly impressed with the team at Summit Holm Lending, and would highly recommend them to anyone looking to refinance their home or get their first mortgage. Good luck.

They are spamming my phone, I got called 7 times in 8 hours with different phone numbers. This is…read moreridiculous, i'm going to file a complaint the next call I get. Stop spamming people's numbers.

I almost refinanced with my (then) mortgage lender, but I decided to get a second opinion after…read morethere seemed to be too many costs. THANK GOD, I reached out to Steve. The rate he locked in for me was so much better than the other one I almost took, and I had no out-of-pocket costs. His assistant, Brianna, was so helpful and kept in contact every step of the way. We're thinking about buying a bigger house in the next couple years, and I will definitely use Steve and his team again if we do.