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Würselen, NW

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FC Moto

2.0 (27 reviews)
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motoin - Side view of OEM SENA microphone

motoin

1.5(19 reviews)
4.8 km
•€€

I have bought from Motoin many times of the last few years and have been generally happy with the…read moreservice. My last purchase, not so happy. I ordered a Schuberth helmet that was advertised as Ready For Delivery 5-7 days! Days after placing the order I get an email stating that it won't be shipped until end of May - a wait of over two months! and to further insult they charged my Credit Card IMMEDIATELY for the full amount (which is contrary I think to their policy that says they only charge when the goods are shipped), I wasn't asked. So the take away her is that you simply CANNOT trust what they say on their website. They don't appear to want to tell their customers that they are "out-of-stock", possibly fearing they'll shop somewhere else and would rather take your money and lock you in. Hopefully I'll get lucky and get my helmet sooner!

They have so many tricks to avoid refunds... Twice I have returned an item to the correct return…read moreaddress and twice the item has delivered they have not picked the item up and it has "returned"... Twice... So they get to keep the funds and not process the return. Customer service is shocking. I wouldn't use this guys ever again as they are basically untrustworthy. For a German company they are shockingly bad.

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motoin - Showing side view of OEM SENA microphone from original Bluetooth device.

Showing side view of OEM SENA microphone from original Bluetooth device.

motoin - Showing OEM SENA microphone from original Bluetooth device.

Showing OEM SENA microphone from original Bluetooth device.

motoin - Motoin.de the platform for real motorcycle fans

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Motoin.de the platform for real motorcycle fans

FC Moto - outdoorgear - Updated October 2026

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