Have rented 3 ATB bikes. Two of them in poor condition of maintenance. Very irritating to ride a bike with gears jumping all of the time. Problem with one of them was due to a skew chainlink. Had to stop at a bike repair shop, measurements indicated that chain is stretched beyond the ability of the sprockets - and because one link was badly skewed, I replaced the chain = Eur 30 with the assumption that I am doing Cycle Centre a favour.
However, they simply told me that I should have called and that they would have brought another bike to replace. The fact that I was 45 km away and that I would have to wait 2 hours for them, did not matter to them, o yes and it would be international phone call for me.
I presented them the invoice for the repair of the chain, they rather chose to remove the chain and give it back to me in a very unfriendly manner.
So, the day rental effectively cost Eur 25 + Eur 30. It means that the eventual 40 km ride cost me more than 1 Euro per km! That is about twice the price of a car.
The attitude of the Cycle Centre person, never again. read more