My friend had a gift card so we decided to give it try for our movie night. I went in and picked up and online order. The people working there were not at the counter and took a minute to get to me. The place itself could really use and update too. It is very out of date and a little bit dirty. My friend had the baked ziti with a house side salad, I got the chicken Alfredo. I can not recommend you do NOT try the chicken Alfredo more. The chicken was a bit chewy and few pieces I had to spit out. The noodles were way over boiled, and the Alfredo was not that flavorful. The garlic bread sticks that came with it were not bad though. My friend said the baked ziti was just ok. She finished her salad she seemed to like. But neither of us finished our pasta. I can't say this is a place I will be revisiting. read more

Fazoli's is a still a good fast casual Italian restaurant where you order at the counter and they bring the food to your table. In the past, I've always given Fazoli's a 4-star rating but due to recent menu changes, I'm downgrading to a 3-star rating. The menu still includes a nice variety of Italian favorites such as baked ziti, lasagna, fettuccine, spaghetti, etc. with a variety of sauces - basic tomato, marinara, alfredo, etc. BUT -- in the past, they offered a choice of a house salad (very good) or a Caesar salad (excellent) and they have now eliminated the Caesar salad option. They have also eliminated another of my favorites - their Italian "ICE's" (a frozen drink concoction that came in a variety of flavors). If you looking for true Italian (like your Italian mom used to make), this probably isn't your idea of a good Italian restaurant but if you've looking for some good, satisfying comfort food -- this is still the place. It's a good place for comfort food of Italian descent. read more

The service was quick at the clean friendly inviting Fazoli location. The Alfredo was extremely hot and the special four cheese pasta shells were slightly unevenly cooked and sauced. The breadsticks had been sitting for a bit before they arrived at the table. read more

I love Fazoli's combination plate. I get to try 3 items at a time. And, the breadsticks are so delicious. The service fast and pleasant. The ambiance is so relaxing. Thank you Bob Manning read more

They changed their Alfredo sauce and it is so gross. Worst after taste ever. Why do they change things? Alfredo sauce was the best thing on their menu. Now it's all gross. I won't be back. read more

Look this place is cheap and has large portion Italian style fast food. Is it the best Italian food? No and you'd Be ridiculous for thinking it would be. It's fast Cheap, decent tasting and filling. Enjoy. read more

Always the best! Food is always fresh! Service is always great everyone is so kind and helpful! We've incorporated Fazoli's Westerville into our take out rotation. We've gone inside and had a great experience! I will say it definitely feels like a small town restaurant despite the fact it's a chain If you're looking for good food and great service, that's kid friendly. You've found your place! I will say I was pretty disappointed to hear they aren't allowed to take tips. read more

When I say the place is clean, it's so clean. Most fast food establishments you sit down and you see smears on the wall not here. I appreciate the detail to cleanliness. They even wear hair nets which I believe is a health dept rule and you never see that. Love the food. Keep Up the good work. read more

I had hope for our pasta craving tonight but the taste test really dashed our hopes quickly. Ordered baked spaghetti with meatballs, baked ziti for my kids and I got the oven baked classic sampler (spaghetti with one meatball, lasagna and fettuccine alfredo). One word....bland. Nothing special about the sauce, no seasoning. Ragu could have been better. Do they ever taste test their food? Nothing special about the spaghetti, lasagna or fettuccine. Just bland. Only positive was the meatballs. Price wise great at $9/dish. Please Fazoli, more seasoning - don't go cheap. Food must be flavorful. read more

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Today was a Fazoli's day. I had an urge for the breadsticks today that wouldn't go away. Also ordered the Baked Spaghetti and meatballs. It was a nice portion of spaghetti with a nice mild sauce which had sliced tomatoes in it and a good amount of Mozzarella cheese baked on top, add 3 meatballs and you have a good filling lunch. And definitely don't forget to load up on those delicious garlic breadsticks. Yummmy read more

Fazoli's - Baked Spaghetti with meatballs. - Italian Near Me - Westerville, Ohio

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Surely I've reviewed this already? Come on. Okay, we come here fairly often. Not by my choice. Sweetie and Baby K like the pasta. I can find something to eat here, but there are so many better choices in town, even just in this area. Still: drive-through convenience. Reasonable prices. A decent selection. I usually get a baked pasta, and they're tasty and filling. The wings are okay, at best, but at least give me an option if I'm not in the mood for Italian. And the bag o'breadsticks is hot and fresh. read more

Pizza came severely under cooked. Pictured is the raw dough in my hand with cheese on the left so you can tell the difference. This poses a huge health risk for my pregnant wife. Please look into fixing this so this doesn't happen again. read more

Fazoli's - Raw dough in pizza - Italian Near Me - Westerville, Ohio

Just like I remember from ten years ago. Food was great for the for the price point. So hot when delivered to table.. Let it cool for ten minutes. Kids next table over were raving about the pizza. One star because the red sauce is... Hard to describe. Maybe a bit to bitey, acidity. Thanks crew read more

This was an amazing experience! Great Club sub and breadsticks, and Mike was so kind asking how everything was and bringing us whatever we needed. 10/10 recommend. read more

Holy breadsticks, I don't know how I went so long without eating here, but I wish I would have come in sooner! My daughter wanted spaghetti after school, so we dropped in on a Friday afternoon. We ordered, sat down, and our food was brought out to us in less than 5 minutes. We were given a TON of breadsticks that, in my opinion, could give Olive Garden's breadsticks a run for their money. My ultimate spaghetti was a healthy serving. I really liked sauce. It had just the right level of sweetness without being too sweet, and I like that this meal comes with meatballs, mushrooms and bacon. I know bacon is good with basically everything, but bacon in spaghetti sauce, ABSOLUTELY! read more

Fazoli's - Ultimate Spaghetti - Italian Near Me - Westerville, Ohio

Ordered a kids garlic butter noodle and added chicken and tomatoes for a total of only $6.50! I came through the drive thru and because the car in front of me had a long order they walked out and gave me my meal. Thanks so much for the stellar service and delicious food for a broke college student! read more

Fazoli's - Kids Garlic Butter Noodle - Italian Near Me - Westerville, Ohio

First time in a Fazoli's and I glad that I went in. The ravioli was decent and the lunch price was an excellent surprise to my day. The Chicken Alfredo was very good. Plenty of sauce and chicken for lunch. Also we had the triple chocolate cheesecake, best fast food dessert we ever had. We will be back. read more

Excellent food, very tasty, great service, and fresh breadsticks! ***download the app to get a free baked spaghetti, use my referral code if you think about it KevinCof4447 Fazoli's has really upped their game. This fast casual restaurant not only has excellent tasting Italian food they deliver the food to your table. Tonight the food was not only delivered but they brought out a wooden tray stay stand and served the plates to us like a fancy restaurants. Then she offered to grate fresh Parmesan cheese on our dishes. Wow!! The food was tasty, hot and delicious. The breadsticks are all you can eat. They are addictive and way to easy to eat. Order: Penne Romano- covered in Meat Sauce topped with Crushed Calabrian Pepper, Italian Sausage, Mozzarella and Provolone Cheeses and baked. read more

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Nice fast-food type italian spot. No complaint if you want a quick italian meal. The meatball sub will hit the spot when you want meat bread and red sauce with cheese. The other dishes are good as well. For me it's not a sit-down type italian restaurant with deep flavors. However if you are hungry for some Italian food and don't want to cook it yourself go grab and dash home. It's not a place I would take a friend for dinner who came in from out of town it's a place I would grab a bite on the way home from work. read more

I know, I know it's Fazoli's and I just Gabe it 4 stars.....but hear me out. The staff at the restaurant provides excellent service. I go usually on Wednesday night with kids and the same team is working. They serve us with a smile, go out of there way to interact with kids (mine or others) and really make the experience positive. Interns of food....it's sooooo much better than it was when I started eating there in college. It's fast affordable and they have salads for my other half that eats healthier. Overall it's not 4 star Italian but it's 4 stars for fast food. read more

Christina did a wonderful job at the Fairview heights location!!! The food was delicious. The restaurant was very clean.

Haven't been to this place in forever! I only remember the tomato, the name, and getting breadsticks. Saw it and decided to give it a try. Most Italian places are pretty expensive and when you are craving some pasta and on a budget this is the place. We had baked sampler, 2 slices of pepperoni pizza, small salad, and what feels like a ton of breadsticks (free.. unlimited..) and it was all delicious! Pizza had a nice crunch to it and tons of flavor, breadsticks were nicely seasoned, warm, soft, and automatic, the sampler came with lasagna, spaghetti and meatball, and fettuccini Alfredo. All were amazing! Food came out before we filled out drinks and sat down comfortable. Place was clean, and chill. Parking is pretty easy, and buildings not hard to miss.. it's a brick building with a big red tomato on a stubby steeple. I would've posted a pic of food..... buuuuuut.. it didn't stand a chance. Maybe next time. Great experience! read more

Fazoli's - Fazoli's - Italian Near Me - Westerville, Ohio

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I cannot do this place anymore. Update 11/9/20 Me: "and a caesar salad" Them: "What kind of dressing do you want?" Me: "Uhhhh, caesar?" Them: "So you want a caesar salad?" Me: "YYEESS!" read more

I always love Fazoli's! In fact I'm glad they are across town because I would be there eating breadsticks way too often otherwise! This trip I wasn't as hungry as usual, so I had lots of leftovers for the next day. Service was speedy as usual, and food was piping hot! One complaint: my baby needed a diaper change and there was no changing station in the bathroom. I always hate when that happens! It surprised me that such a kid friendly restaurant would be lacking this basic item! read more

Fazoli's - Chicken carbonara - Italian Near Me - Westerville, Ohio

Best breadsticks ever! I have loved Fazoli's since I was a kid, and I still love coming here for a cheap but filling option. I usually go through the drive thru, and it's pretty quick. Their rewards on the app are great as well. A few weeks ago, I was coming in around 9:20pm after work because I was too tired to cook. As I pulled up to the window, the girls were kind of rude, they seemed like teenagers. I noticed another person pulling up to the speaker behind me and the girls yelled "LEAVE US ALONE!" I made eye contact with them and they realized what they had done, but I felt embarrassed for coming so late. I felt extremely unwelcome and I am nervous to go back around this time, even though they don't close until 10pm. read more

I went there Monday, March 2, and ordered my usual, the make your own pasta with meat sauce. The service and food were fine but the shift manager (around 2130 hours) was not friendly. I wrote to Fazolis and never heard back. That said, she may have been having a bad day. I went today, March 17, and got the same meal and it was great. The main manager, Leah, was super-helpful and listened to my concern. Because of her and the food being great, I will continue going back there! read more

Would like to give them 4 stars but I just have to be honest. Easy treated badly in the store. Went in to pick up order and said hi how are you and the girl just stared me down. She finally snapped at me "did you place an online order?". I said yes, she asked the name. She handed it to me and I said "thank you very much have a good night. She just stared at me not one word. I would fire her. Honestly. Food was great though so just dont expect good service read more

Terrible service, unprofessional, over crowded with poorly made meals. Typically you get what you pay for this low end "Italian" cuisine, not this low. read more

Fazolis used to be my go to for some quick Italian food back in the day but it somehow managed to fall off my radar. What brought it back? Being stuck in my house due to a pandemic and wanting some good pasta! We ordered some for delivery and were pleasantly surprised. Well, I was anyways. I ordered the Chicken Broccoli Penne minus the chicken and a Caesar side salad. My only complaint was that the side salad was taken away too literally and was too small. Like, way too small. My daughter had the 2 slice pepperoni pizza combo and the boyfriend had the ultimates sampler. Neither were happy with their choices. The pizza arrived really cold and the sampler in his opinion was blah. But of course the breadsticks were on point and they made sure to give us plenty. All of this food was around $60 which was pretty expensive for fast food whether it be through DoorDash or not but I would order again, I'd just go to pick it up myself. Yea, you'll see tomatoes on my pasta and I absolutely despise them. I took them off but for those that like them, they were roasted so I'm sure that's a plus. read more

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spaghetti was so dry and the bread stick was overly salty, i will say the strawberry lemonade was so delicious

Fazoli's is one of my favorite places. I don't get to eat it often because they are not everywhere around the city. When I do get them I make sure that I get the same thing because I don't want to get disappointed. Unfortunately, that didn't work this time. So, I typically go to the one in Westerville all the time because it's the closest. The drive through line was long so I went in. There was no one in line so I though I would be in and out. WRONG. They were slow. It wasn't any of my business but it also seems like they forgot a mans order that was waiting in the dining room because he came asking for it while I was waiting. I finally got my food and it wasn't what I came to know of this brand. I guess it's a sign of the times that everything isn't standing the test of time and sticking to quality. Fortunately this isn't an everyday meal for me or I'd be more upset. Hopefully it was just a one off situation. Grade: C read more

Fazoli's used to be a staple for my family! I recently tried it again today and wasn't disappointed, it definitely reminded me of the older days at fazoli's ! It's pretty reasonably priced and everything tasted great! Try out the mozzarella skewers!! read more

The Lasagna was salty. I hadn't had this in years. I believe my taste buds have elevated to higher levels of quality food. It wasn't nasty it's just not my type of taste anymore. read more

I haven't been here in a long time and they always have coupons mailed to the house weekly. We went through drive through and requested pizza subs which aren't in the menu. Drive through is just as effective as eating in. The pizza subs came out amazing. Very filling. It was about $24 for three pizza subs. The breadsticks are wonderful too. read more

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Love the Baked Spaghetti and Meatballs and added a side of Chicken in it. Baked it with extra Cheese on top. Really loaded and great with the irresistible 2 included breadsticks. Add a side salad and mmmm..yummm. read more

You'll get good value you here, meaning fair price for a good product. Portions are decently large and the "meal" option is a great value. Take a tip - ask for extra cheese! Look, it's a fast meal so dont expect gourmet level food. Still, you'll get more than your money's worth and a decent taste. read more

You want to get your carb on - go here. I went on a Sunday around lunch time. I ordered the lasagna. The food was hot and good for the price. This is fast food so my expectations were not very high. I would go back here again but I am definitely not going to compare it Bravo's. It is a decent alternative to fast food. Food - Good for fast food (not spectacular) - Breadsticks were yummy Service - Great - no waiter service - all counter Price - $7-9 - depends on how hungry you are :-) I will go back but this is not my go to place read more

Fazoli's - Lasagna and pizza - Italian Near Me - Westerville, Ohio

The management and crew members at Jackson, MI Fazoli's go above and beyond to meet customer's needs. They are so accommodating and the restaurant is kept extremely clean following all COVID protocols. Thank you!! Strawberry Topping read more

6 workers that I could see and 5 of them didn't have their masks over their nose. It didn't give me confidence in their Covid safety measures. read more

Man it's been forever since I've had me some Fazolis because there isn't a location real close to me, so when I found myself in Westerville, I decided to stop in. We were promptly greeted and the cashier put no pressure on us and allowed us to take our time to peruse the menu and place our orders. We found a nice size table for our large party and no sooner had we filled our drinks and sat down that our food was ready and at our table. My meal was excellent and I had the trio with fettuccini, lasagna, and spaghetti and meatballs. It was fantastic! The wonderful soft and buttery bread sticks are an awesome touch too. Extra star for the friendly prompt service and extremely clean restaurant all the way from the dining room to the restrooms everything was sparkling. Excellent place to eat! read more