In town visiting my cousin, who had an eye appointment. The doctor and staff I've seen in a long…read moretime. Dr. Wes took his time with the exam as well as explaining and answering questions. Sooo impressed. If I lived in the area, this is where I would establish my eye care.

This is where I found out I needed reading glasses, I mean I kinda knew something was off but the…read moreOD confirmed it. My vision was better than 20/20 in one eye but a little less in the other so the adventure began. They take walk-ins and I've done that when I had a screw loose (no jokes) or something for a tech to handle but otherwise I always make an appointment. BTW our glasses always get readjusted with no problem, no hassle. The exception is when we've gone to pick up glasses. Yes, #1 daughter, #1 son and my sweetheart have all been examined here. The girls have pretty funky vision but Matt & I are readers only. We have made many trips here and there's always been a satisfactory outcome, so this is good! Their services range from comprehensive eye care to fitting you with prescription eyeglasses, sunglasses, and contact lenses with personalized and attentive service. They've got a huge selection of styles and a lot of top brands, and they've always done a great job with #1 daughters contacts. My sweetheart got some GORGEOUS sunglasses on our last visit, I'll post a pic Bottom line: I have been generally satisfied with the service in the past, I have been going here for years and have never had any problems. Very good and friendly service with professional staff. Recommended!

Not a very thorough eye exam only interested in selling and not your overall eye health!read more

Update. I was contacted by them and they explained their mistake and made it right. My wife took…read moremy mom this time and she said they weee very nice. I called yesterday morning to get an appointment for my mom, who is 85, and has an eye infection. It's hard for her to get around because she fell and broke her back last year. I had just gotten her home from the a very early spine clinic appointment where she had received a nerve block for bad sciatic nerve pain as a result of that break. We got back from that appointment and it was just after 9am (see photo). I called Primary Eye Care of Arlington to ask if they take Medicare primary and blue cross secondary and that my mom has a possible eye infection They said they did take them and said they had an opening that afternoon (yesterday). The spine doctor had said her leg may be weak for the rest of the day, so I asked about the next morning. The lady said they had an opening at 9am the next morning and I said that was perfect. She asked for all my mom's info and said we were set for 9am tomorrow. Well l, this morning I put my mom in her wheelchair and get her into the vehicle and drive her to primary eye care of Arlington. I get her out and take her inside. The lady at the front desk tells me we don't have an appointment. I told her that was impossible. She said they were booked up until into September and that nobody there would have told me that or given us an appointment for today. I doubt myself and check the number that was called yesterday. I ask if 867-5540 that is their number and she said it was. I touch the number on my phone screen from my call history from yesterday and their desk phone rings. (See pjo She is adamant that we don't have an appointment and that nobody would have given us that appointment. She said that the first available they had was on September 20th, a month away.... for an eye infection. That is ridiculous. I had to try to explain to my mom that they wouldn't see her and get her back in the vehicle and take her home. This is very unfortunate because this location is convenient to where we live.

After couple of years coming to the Primary Eye Care office in Arlington TN I won't be going there…read moreany longer . I would like to make you aware of the mark up cost that they add to all their products like contacts , eyeglasses, etc. I have received same contacts from the different optometry office priced at $220, after insurance benefit I had to pay only $100 for 6 months supply. PEC has charged me $313.99 last week, after insurance benefit it was $193.99 almost double . They added $9.99 shipping charge , completely disregarding my request to pick up contacts in their office . They didn't want me to come back and question contacts price I guess . Now I am going out of town to see my MIL for the Mother's Day and my very pricey contacts will be out in hot weather entire weekend . Terrible experience with overpriced contacts , poor customer service and now worrying about receiving possible defective contacts because I am not sure can my neighbor pick them up from the hot mailbox.

Friendly. The doctor explained each test and gave a complete assessment of he's findings.read more

I went here because it was close by. Staff were nice and very personable. Doctor is very…read moreknowledgeable. Would recommend to others!!

This place rocks! The staff is so friendly, you can feel the positive energy the minute you walk in…read morethe door. Dr. Lindsey is extremely knowledgeable and so bubbly. We were in and out within an hour, including the exam and jabbering about nothing and everything. Great place to get your eyes examined. Everyone was professional and made us feel as if we were family. Found my go to optometrist

Found this place through Tricare Insurance. The reviews online were better than Yelp so I decided…read moreto give it a try. The fit my daughter in right away. Nice clean office and super friendly staff. Dr Slemp was super personable and great with my daughter. All of the staff was professional and went out of there way to get to know us personally. I highly recommend Dr Slemp and this location.

Though this place is small private clinic, the service is just as good as the bigger chain eye…read moredoctors (perhaps even better). Not that I've ever hated eye doctors, but the ones I had in Oklahoma were never the most friendly people. The second I walked into Memphis Optical, I knew I had an eye doctor for the rest of my college life. The staff were all really friendly, and the doctor had a good working knowledge of everything, and even told me some things that other eye doctors had neglected to mention in the past. The only thing I'm a little uncertain about it the price. The service was great, but after I got my new glasses and some contacts, it did seem a little over what I was used to paying. No biggy, though. I'd rather pay a little more and have my eyes looked after, than pay less and risk getting someone who doesn't know as much.

From the owner: eye glasses for all including petite people- strong Rx- great prices- contacts- bring in your Rx…read more-over 2000 frames in stock-frame less glasses

Little bit of a wait to see the provider, however it was after 3:00 and busy. Doctor didn't try to…read moretalk me into an unnecessary pair of glasses, readers will work. I did need computer glasses, which I expected. Kudos for Ms. Lauren, she didn't try to upsell me with added items I didn't need (anti reflective as I don't need glasses while driving), etc. That goes a long way, don't try to make me spend more, lol. I look forward to the final product. Great work by the entire team!

I was searching for a new optician so I decided to give America's Best a try. I selected the…read moreBartlett location because it is closest to my home. The majority of my experience has been disappointing. The office seems to be disorganized and unprofessional. I was fit for multifocal contact lenses. The first optometrist that examined me was very nice but did not educate me about multifocal lens and their challenges. After struggling with a trial pair of contacts, a second optometrist examined me in a follow-up appointment. The second Optometrist did a great job. He took his time to understand my issues and after two visits we settled on a pair of distance contacts. When my appointment was over, the office staff took their time checking me out. The employees were having casual, personal conversations openly with several customers in the store waiting to be serviced. I was left feeling as if the available agents were avoiding checking me out because they did not want to take a break from their conversation. Now I am trying to order my contacts and I am very disappointed in the process. When I called to order yesterday, the employee told me the system wouldn't allow her order my contacts. She then told me to call back. She was also trying to order the incorrect contact and not the set we agreed upon at my last visit. This was quite an inconvenience to me and I was irritated because why not ask a manager to assist with processing the order? It is also a hassle getting a live person on the phone when calling in. By the time I make it through to a live person, I am already frustrated and irritated from going back and forth with an automated system. I also cannot believe that there is no automated system alerting you that the office is closed if you call when they are not open. I did not realize the store was closed on Tuesdays and Wednesdays. When I called, I was placed on hold where I remained until I decided to hang up and search Google for another number. All in all, I will not support this business again. I am unsure if the issue is with this location or the chain as a whole, but I feel the company has a lot to learn about customer service and professionalism.

Truly stellar service, especially when they aren't too busy. I've worked with 4 different people…read morenow, to order my first set of glasses, and then my second set with the changed prescription. Brandy took her time with me and we looked over what promotion would save me the most money. She had a great sense of humor, and was very professional. Another gentleman helped me recently and he was so incredibly polite and patient on the phone with a confused customer. The glasses styles offered here offer something for everyone- there is truly a variety of styles, materials, and colors for every face, and sports glasses, sunglasses, and children's glasses are all abundant as well.

I just bought two pairs of glasses here after having my eyes examined in Collierville…read more Great glasses, great service! Thanks, Jan!

When I leave there I feel as though my exam was done correctly. My vision had changed and my new…read morecontacts be prescription is perfect. They are always so friendly. And organized.

By far the best eye exam I've ever had. Dr. Strickland is very friendly and knowledgeable and made…read moreme feel like I was speaking with an expert - as it should be! Most importantly, he didn't make me feel rushed or as if I was just another patient. The office staff was eager to schedule my appointment and very accommodating when I arrived. I thoroughly enjoyed my experience and look forward to a lasting relationship with this clinic!