SO appreciate this kind business. They serviced my dad's 2-family in Medford for many, many years…read more When my dad started having dementia, and then Alzheimer's, they were nothing but kind and supportive when the oil ran to nothing or we needed immediate fill-ups or service. In addition, when his house was sold and forgot to cancel the service contracts, they credited back the service contract charge when I discovered it. Good people!

I have nothing but praise and appreciation for Matt and his team at Arlington Fuel. They are so…read moreknowledgeable, transparent, and patient. They go above and beyond when answering questions and addressing concerns. I pay $299/year for their Total Comfort Protection Plan, which includes an annual evaluation and tune-up for my oil/water heating system. At his initial visit in Fall 2023, Matt spent additional time out of his day to give me a detailed and accessible overview of my system, since I was new to oil heating. He pointed out details specific to my house/plumbing system, and taught me preventative care. Fall 2024, his employee Mike came by for the annual tune-up. Mike was just as patient and knowledgeable, and immediately addressed the issues I brought up (faulty basement thermostat and a noisy radiator). I highly recommend switching to Arlington Fuel if you value personable and prompt customer service.

have been using this company for years with no problems. easy as pie to leave credit card info with…read morethem. they fill on schedule and your done. pricing is comparable to everyone else and they are fair and honest. it's another home concern I don't have to worry about.

Great company if you are looking for an oil co. The owner Mike always answers my calls, comes out…read morefor an emergency any time I need them. They have the best prices around from what I have seen. Honestly believe this is the best oil company in the North Shore

My last delivery in March I called Bottle Gas and told them not to make the April delivery as I…read morewould not need it. They made the delivery in April anyways. When I called to ask why they made the delivery that I told them not to the women was very rude, told me that they may be takeing a reading. I said ok, Thank you. When she was hanging up the phone I could hear her say Fuck you !!. Who ever owns this company should have an issue with this customer service.

We have had really good service from them and they are always right there and making time for a…read morerepair when things breakdown. Very knowledgeable and nice to deal with. KO

This review applies only to the crew who helped with the outage on Houston Avenue and Albion…read moreStreet, in Methuen. Despite the stormy weather the men showed up late in the afternoon on December 24 and got the electricity running to the houses before our pipes froze. It was a huge job, with three trees downed and numerous power lines torn. I wish they had arrived sooner to save me a lung infection but considering the circumstances, they deserve a round of applause. Thank you!

Money hungry top executives. Way to big of a service area to be efficient. Absolutely no pride in…read morethe work being done. No pride in customer satisfaction. Eventually they will get whats coming to them. Matter o'clock time.

Buddy B is my oil delivery person is a very good employer he is all way on the time I like Buddy…read morethanks Hubert Affo 24 Ventura st Lewiston ME 04240

I have been a customer for many years, but unfortunately their customer service has consistently…read morebeen disappointing. I recently ordered 170 gallons of oil, and their online portal quoted me $471.24 (which works out to about $2.77 per gallon). That seemed unusually low compared to the local average of $2.99-$3.09, but since their system confirmed it, I placed the order. When they delivered, they were only able to fill 134.8 gallons, but instead of honoring the quoted rate, they charged me $3.09 per gallon -- over $424. This was a huge discrepancy compared to what I should have paid based on their own quote (about $373). When I questioned it, I was repeatedly told the system was wrong and was essentially dismissed. Even a manager implied I was "confused," rather than acknowledging that their online pricing system gave inaccurate information. Mistakes and glitches can happen, but the way a company handles them matters. A respectful resolution -- even honoring the day's posted price of $2.99 -- would have gone a long way. Instead, I was told my confirmation screenshot "meant nothing" and that they would not stand behind their online system. Because of this, I can't recommend ordering from them. Their online pricing is not reliable, and their customer service is unwilling to work with customers when issues arise.

PRICE ... Price... price... that's what is all about!…read more NO DOUBT the best shows up when you say simple and easy to call and order. No BS just fuel when you need it. Also did I mention they have the BEST PRICE ? Thank you Netco you guys are the best !

Always friendly are personable. Mark and his staff have one quest and that is to expedite your oil…read moredelivery at a fair and reasonable price. Great Oil Company to do business with Thanks Mark!!!

Well, when I bought my home, I called around and 'interviewed' a couple of home heating oil…read moredelivery companies and wasn't impressed. Then, I did a web search for the lowest prices, which lead to a few more calls- still- not impressed. But, then I asked some friends, neighbors, etc. and they all recommended Buxton Oil. So, I sent an e-mail, and, called for current pricing- which was within a penny or two of the lowest price.to boot. When I called, they referred me to a heating system professional- best people as well, but, I promised not to tell anyone, because they already have too many customers! Anyways, I finally stopped checking prices, as I have found- invariably- that they are either the lowest, or, within a penny of the cheapest price within 30 miles of the house. Finally, they deliver extremely quickly. For example, I requested a delivery this morning at say, 7:30AM. When I was leaving my house at 9am, the truck was coming down my street to deliver! I stopped to ask if he was going to... and, he responded "How's THAT for service?" It's very impressive, and, it has been very consistent over the last 2 years. So, not only are they very responsive to my home heating oil needs, they maintain a good sense of humor, in an otherwise dull business. I have had nothing but fun dealing with all of the people- every call, every e-mail- all communication has always resulte in a good laugh. So, if you want great service, a friendly voice, quick delivery AND the lowest prices, sign up with Buxton Oil- they really are that good! Cheap, fast & friendly- that's what I want, and, I get the satisfaction of using yet another local (to me) company! The best of all worlds.

I have been a customer for nearly 2 years. My heat was not working and it was a Sunday. I called…read moreand the driver told me on the phone that he would have to collect a check with a $200.00 service call charge but if I called on Monday morning and explained the situation they would waive the charge. When he came he also told me to say to tell them that my gauge was not working. He said they waive this all the time and it wouldn't be a problem. Surprise0it was a problem! They refused to waive it and the driver lied and said he didn't tell me that. This is awful to do when a customer is in such a vulnerable situation. This is poor customer care. Also when I called, office manager Danielle indicated that I can always find another company if I wasn't happy. This was awkward and didn't leave me feeling valued as a customer.

We ordered 500 dollars of oil on a Wednesday and I was told it would be delivered on friday. It was…read morenot delivered but I was charged 500 dollars anyways. No one would return my calls to the office number or the emergency number. Very bad small business stay away.

I tried Depot after my local guy sold out to one of the "big boys"…read more What a great company! Excellent service and great people. Katie is a pleasure to talk to and always keeps me informed on my oil delivery. Online ordering is easy and trouble free. Their pricing can't be beat and they also offer a senior discount which many do not. Keep up the great work!!

Dunlaps has been quick to respond to us and repair any issues we've had with our system. Very…read morereliable !

Dunlap's Oil Service is the best! We needed new furnace in November and Mike from Dunlap's helped…read moreus with everything. He was so professional and so knowledgeable. It was a pleasure to have business with him and all other staff. During the blizzard in February 2013 we had some questions and we called Mike on Saturday when the power was out and he picked up the phone right away! Its just really nice to know people like Mike! We will definitely recommend Dunlap's Oil Service to all our friends.