I was here not too long ago, and I must say BEST SERVICE EVER! I have been to many restaurant that are 5 stars and top rated downtown, with phenomenal service, but when I tell you my waitress made me feel like I was right at home, she went above and beyond my expectations and what she had to do. When I first walked in I waited about two minutes at the door, but as soon as our waitress came from the outdoor seating and seen us, she came right up with an amazing smile welcoming us in asking to sit in or out, and brought us something to drink right away without us even telling her too! She introduced herself and asked us if this was our first visit which it was and she recommended a few things off the menu and answered ALL of our questions in detail to help us better understand what we are choosing from. She then took the menus and not even 2 min later she was back with our drinks some bread and soup. At first we explained that we had not ordered soup, but she had explained how you receive soup with your meal, which was odd to is only because not everyone around was having soup brought to them, after about ten minutes she brings us all these little mini starters for us to try and that I thought was amazing! The bread was soft warm and fresh. The soup was hot and seemed like it had just got done cooking. Before I could even ask she would already have a new refill for me or our bread basket refilled and always made sure we had everything. Our food finally arrived which was on time and hot, but being honest here I give the food. 4 to a 4 1/2 star because it was good but not the best kabob I have ever had. They could have been more generous with the portions and not so stingy which is what it seemed like, to be honest. Soon after we were done with our meal she came up right away packed our food and cleared off our table, when she came back with our Togo containers she had brought us tea with mint and some sweet dessert on the house! She than convinced us to try this orange sweet and some cocktails which I'm glad we tried because of how amazing and fresh the drinks and dessert was!! She had us go out with our drinks and dessert and had us try the hookah which by the way I recommend what she recommended which was totally worth the price, was the pineapple hookah, unbelievably huge! And totally worth the price. We had trouble a few times getting charcoal from the guy but it was a very busy night I might add so we were very patient. When she brought us out bill it was in this cute box with candy and on the receipt was a little note written on it which we loved! It showed us that this restaurant or at least our waitress really cares and is not just trying to get rid of us for the next table. From how phenomenal her service was I thought this was a family owned business so I asked and she told me the owners are family but she was not related in anyway and didn't even live in the area! Not only was the service more than top notch she was well mannered and very polite and was funny with a good sense of humor. It was very busy that night and we were not even going to come in because we thought that it was going to take too long or the service was going to be lacking in that department, but I am more than happy we have gotten the chance to eat and be served with the best service ever. The main reason I will be back at fattoush is for the service. I recommend asking for the waitress we had, her name is Nessie, and she says she should be working everyday, so you can't miss her! We wanted to comment rave on her wonderful service because she deserves more than a 5 star under the service category. The decor I really liked, all warm and cool colors made me feel at more of a classy place. The lighting wasn't too bad but could have been better. Very clean for the most part from what we seen around us there were a few things disturbing like uncleaned tabletops sitting for longer than a min or two especially on a busy night. One of the waitresses had her long hair practically in the food. One toilet was very disturbing in the ladies and from what my husband told me the men's as well. But all in all I give the restaurant a 3 star rating for decor, food, options but the main reason I give this review a 5 is honestly for the best service that I had experienced not just at a Mediterranean restaurant, best service period. Just ask for Nessie and in promise you won't be disappointed! I most definitely will be back as long as Nessie will be our waitress! Also I do recommend this restaurant as the food did taste fresh and was hot. Can't wait for our next outing at Fattoush! read more