If you get there before 9 for the opening of the doors you will be seen on a timely manner…read more The whole process was less than 15 min in and out with proper documents. And the Asian Male employee at window B was extremely polite and helpful and easy to converse with! I hope this has been a trend in good customer service.

First time coming in this office to get a replacement card since I lost mine. I've only been to the…read moreone in Tacoma, Washington but never really got my social since I moved to Boston after a month. Space wise in this office isn't really as big just like 9 computers with employees. Some of them are empty and it's depends on how fast each transaction is with each person they are dealing with. I waited like probably less than or almost an hour for mine and the transaction is pretty straight forward so it only took me like 10 mins max and I was able to leave the place. Bathrooms are outside the office towards the right side.

I'm on the fence about this company and will have to update this review as things progress…read more Years ago I worked at a company that was taken over by another company. At the time of the takeover, I cashed out my 401(k) because there was not much in it. Taxes were taken out of the check and I received a 1099-R from State Street. Fast forward to this year and the IRS sends me a letter saying that my measly little check was reported to them as a hefty check and that I owed them a bunch of money for taxes. HUH? I call my old employer (who was awesome!) and they tell me I have to contact the retiree services directly. That's where State Street comes in. I called State Street and the first operator takes the information, places me on hold for a little wait and comes back to tell me she has no record of the company and there's nothing she can do for me. SAY WHAT??? There's no way I'm paying the IRS a bunch of cash for your mistake. I call back, explain this to another operator (Susan Davenport) and she diligently tried to help me figure out what's going on and who to direct me to that will resolve this mystery. Where's Scooby Doo Mystery Incorporated when you need them? Hey, if something weird is gonna happen, it's gonna happen to me (and then I write a funny play about it)!! How exciting!! Stay tuned for updates. I'm sure the mystery will be solved (and the monster in the rubber mask will turn out to be my old boss. *smile*). Turns out that the department that once handled our account is no longer in existence, but there is a group that has taken over those accounts. Douglas was on the ball and sorted out the whole mess. For some reason, my cash was in two separate accounts. They sent two checks - one to my mailing address and one to an old address. I got the little check, but not the big one. Because the account is so old, I have to jump through some hoops to update address, get a password, stop payment on the old check and issue a new one, but the great news is there's a huge check out there with my name on it!!

I started working on my taxes and like usual State Street Services did not send me a 1099-R. I…read morelooked everywhere on who to call. I did not get one last year either and hard to remember how I did get it. I did reach a man and he said on a recorded line to call your former employer. I went back to the former employer and tried to sign in but now the password which I wrote down did not work. The end I locked myself out of the tool to get my 1099-R and it will be a week before they can reset it by sending me a new pin. You would think the IRS would buckle down on these companies when it is the law for them to mail these 1099-R's and they are not. If you make a mistake, I am sure they won't be so nice to you.

LOOK FOR UPCOMING REVIEW on Speeding and reckless driving and property Damages from local drivers…read moreleaving the scene of an accident causing property damage and not being cited or investigated by the Quincy Police. A GRAVE issue that certain City Officials choose not to protect its land owners from future safety concerns! Stay tuned for update to see if the City will do what's right for the safety of its residents and senior citizens that experience time and time again these preventive necessary properly damage from speeders and drivers that leave the scene causing multiple issues! For Those City Officials that care and are sympathetic ( and there are MANY ) to its residents, MAKE THE CHANGES! Don't pass the Buck!

Quin-zee as the locals call it. You may also call it The City of Presidents. Home to John Adams and…read moreJohn Quincy Adams this city about 15 mins south of downtown Boston offers something for everyone. Many cultures are represented in this city. You can have all types of food every night. Just a short train ride to Boston if you do not want to deal with traffic. There are beaches and hiking within your reach. Oh yasss..Tom Brady also lived in Quincy in the early 2000s!!!! How could a gal forget?

I can't believe I waited for two and half hours on the phone and I still didn't get help.I go in…read morethe office and I see the employees walking around talking to each other doing nothing.

the lady behind the desk was super sweet and was able to help me replace my social card very quicklyread more

It was time to enroll in Medicare. Everyone turns 65 sooner or later. I had enrolled in the web…read morebut had not heard anything so I paid them a visit. I arrived early so I was first in line. Usually, it requires an appointment but I dropped in and took my chances. They corrected my address so now I am awaiting my Medicare card. They are the greatest.

My wife and I visited the SSA in Norwood , MA on March 3, 2025 to review benefits available to us…read more Our experience at the Norwood office was very positive. The security guard was very helpful and friendly and kept the busy process moving smoothly. The staff who handled our queries, Mr. Bernazzani, was efficient, friendly and extremely knowledgeable and helpful. The entire office is a wonderful representation of our government's service to the people. Thank you

I arrived with a family member and a 2-two-year-old grandson at 10 AM on Monday morning. Three…read moreother people were waiting ahead of us. The security guard greeted us pleasantly and asked us to generate a ticket from the machine. We got our ticket and sat down and waited perhaps 15 minutes for our number to be called. I noticed that several people entered after us without a mask and the guard was very polite to them and provided them with masks. The representative who assisted was professional and was able to help. We were told that the Social Security card we were requesting would arrive within two weeks and were given a document to verify we had submitted the application. I was very impressed with the professionalism of everyone there. We were in and out in less than a half of an hour. However, we noticed as we left that the crowd in the waiting room was growing.

Complete joke. Typical govt run entity. You call their number, you have to wait thru their idiotic…read moremessage statements, even if you've heard it before and know what options you want. Then you hit the first option 2, to talk to someone. Then 0 if you want the next available person. Then instead of any regular business and just being in a queue, if no one is available they tell you no one is available and just hang up on you. WTF is the point of that? So you have to keep going thru this circular motion of calling back in listening to the messages, prompts, then they hang up on you again. Over and Over. If you do know the person you are looking for, you dial their extension and leave a message. And guess what? They NEVER call you back. 2-3 weeks and they can't call you back? Complete cluster f. This is y people hate the govt. Run by morons.

I love the North Quincy branch of Thomas Crane Public Library…read more The renovation in 2022 was great! At my last visit, I spent most of my time in a side room where they hosted a children's storytime. Check the library calendar because they have some fun stuff coming up at the North Quincy branch - including mini golf with 2 different times for kids and adults. There's parking behind the library but we didn't know that and parked on the street.

This library is full wonderful and interesting books. I also love how they added outdoor tables and…read morechairs now.