I was hesitant to switch insurance companies because I was concerned about their service, though…read morethe cost was cheaper. Not only did John provide me with excellent service and insurance at a much more affordable price, I got more coverage, and I added Umbrella insurance-all at a lower monthly rate. The proof of the company's value was on full display when my car was stolen while I was on vacation miles away from home. Each agent was quick, responsive, and communicated thoroughly every step of the rough road! My car was reported stolen on July 17th, and I had money deposited in my account on July 31st. Amazing team work.

This company is very helpful, especially when I got credit for just having a Costco card. I did not…read moreknow that was an a thing. I also just researched other insurance companies just to make sure and they were less than all of the other ones, even AARP and their service is amazing. I highly recommend them! I have had them for at least 3 or 4 years and will continue going forward.

I do not have insurance through them, however I am giving them five stars because of customer…read moreservice. I called the office to get a quote and was provided so much useful information. They took their time answering my questions, were very polite and not pushy. Thank you Nayeli for your assistance.

Easiest time I've ever had getting insurance ! Tiffany made it really easy and I was in and out of…read morethe office fully Insured in 15 minutes ! I'll definitely be doing my business with Scott Fowlers office and Agent's !

speedy insurance doing fraud took big money from my account with out permission then change the…read moreprice even I said why you charge me it should be 1600 for 6 month they said it is for one month and next month will be 1950$ I don't believe this kind of scam happen in USA scam

They're supposed to close at 7pm. I drove to the van buren location because they close at 7pm and…read morethe other employee said they're closing early. I call to this location to make sure someone's there and they say they're there. I show up...no one is here. Unbelievable. Honor people's time and change your hours. What a waste of gas and time.

Big shout out to Cheyne, got me a good rate and knocked everything out within 15 minutes. Will be…read morerecommending!

Worst insurance ever. Will not return calls. Will not cancel policies. I have been trying to cancel…read moremy policy for MONTHS with no call back and now they are trying to bill me for a vehicle I do not have. ​

Summary: If you need top notch professional help for your insurance needs, WHO YOU GONNA CALL????…read moreGhostbusters! No way - GOOSEHEAD!!!!! Service: beyond expectations! Vanessa takes the time to go over every detail about your insurance options and coverage issues. Prices: wow! Check it out for yourself. Conclusion: I usually focus my attention on food/restaurant reviews, but the fact that I'm doing this review, should tell you something about the 5 stars!

Can't ask for a better agent. Vanessa provide excellent service for your…read moreinsurance needs and take time to explain policies details . She is exceptional! Highly recommended.

Great service they found me Insurance right away when my mobile home Insurance was being canceled.read more

When Safeco insurance pulled out of SoCal I needed a homeowner policy in a hurry. Jodie took care…read moreof me and got me a policy quickly and at a better price than the local competition. Great service and she really seemed to care.

Tony made this THE most pain free experience I had ever had when purchasing auto insurance; and he…read moredid it with one of the hardest cars to get insurance for; a 2021 Dodge Challenger R/T Scatpack. I was dreading the number I was going to get, but after a few questions he discovered things about me that would make it cheaper. When it was all said and done, it was less than $200 a month. I almost feel guilty....almost. No idea what Mark, Valerie, Cesar, Nancy, Jeff, and a few others are talking about, because I would recommend him (and them) to any and everyone I know.

Laura was extremely helpful and patient, in assisting me with find the right auto insurance. thank…read moreyou

I would like to recognize Jordan for the excellent service he has provided in handling our…read moreprofessional liability insurance since November 2023. Throughout this time, Jordan has always been highly responsive, professional, and helpful. He has consistently answered our questions promptly and assisted us whenever needed. His excellent service has made our experience with your company very positive. We sincerely appreciate Jordan's support and would like your company to know what a great job he has done.

Customer is good! They worked on getting me the best rates possible for my business needs,…read moredefinitely would recommend.

Lorena is a gem! My husband used Preferred for years and when we got married, I had the pleasure of…read moretaking over the insurance stuff in our family, but luckily, I got to meet (virtually) and work with Lorena. She is so prompt at returning calls and emails, which I find rare in this day and age. Lorena keeps everything organized (not sure how she does it). This is very important because my husband has way too many vehicles! ;) She finds the best rates and works hard for us. We are very happy and plan to be with Preferred for a very long time :) Thank you Lorena!

Was looking around for insurance and inquired with this team. It doesn't matter what you need to…read moreinsure just make sure it's Lorena! Great customer service, attentive, communicative, responsive, polite, and truly humble specialist. Any question, she had the answer, any customization she has you covered. Extremely quick on her feet gets you your quotes papers and everything ready. From talking to her to having my policy ready was less than 20 mins and all over the phone. Good job Lorena!

I have had to change my mortgage payer twice and each time Miriam takes care of resubmitting my…read morehomeowner insurance policy right away. She's consistently friendly, pleasant and efficient.

Great use them for my home insurance and my car insurance Miriam and Jared are awesome always…read moretrying to help me find discounts and balance my coverage and how much I'm paying. Definitely would recomend this insurance place great people working in the office