I rarely leave negative reviews, but I believe accurate feedback is important for other business owners. I engaged FASTSIGNS Harrisburg for a paid site survey because I urgently need a pylon sign for my business. The technician who conducted the visit was professional, thorough, and clearly stated that replacing the sign cabinet would be straightforward. I was told pricing would follow and that installation could proceed with a licensed electrician handling the final electrical connection. This assessment was later confirmed in writing by the office, which explicitly recommended full replacement of the sign box as the most practical solution and invited me to select a direction so the project could move forward. However, I later received a follow-up email stating FASTSIGNS would not proceed with the project at all due to risk and liability concerns -- despite no change in site conditions or scope. This reversal contradicted both the technician's assessment and the initial written recommendation. As a business owner and sales professional in Central Pennsylvania, I value clear communication and alignment. While I appreciate the refund and the technician's professionalism, the overall experience resulted in lost time during a critical phase of my business launch. I hope this feedback helps improve internal coordination so future customers receive consistent guidance from initial consultation through final decision-making. read more

This is my third purchase from FastSigns (Jonestown Road, Harrisburg, PA location) and with each experience I have been completely satisfied with the fast and friendly service the team provided. As a supply chain professional, it is a great feeling to find a supplier who can handle our requests, regardless of the complexity, and deliver on time! read more

We had wanted a new address sign for our lane, so we stopped in to see what they could do. The women that waited on us was very friendly and helped us out with our idea. She E-mailed me a proof and I had the sign with in the week.We love the sign !! read more

Quick responses; helpful assistance in drafting; timely submission of proofs; quick production. Love these folks!

The service was exceptional and I received exactly what I wanted in the time frame that was promised if not before. Steve was GREAT!!

Fastsigns in Harrisburg, Pa. came to my rescue. As soon as I walked into the store, I knew this was the right place to have my signs prepared. The store was beautifully laid out, with examples of every type of sign they could make beautifully displayed on the walls. The staff was friendly and helpful in every way. I will definitely go back to this store again to prepare any type of signs that I need for my small business. read more

Not very fast and quality not as expected. Half the work was done, but took several weeks and 3 phone calls to have someone finish the work. The only reason I give 3 stars instead of one is after complaining to a manager, I was given a discount off the work., read more

Great quality and creativity, friendly customer service, efficient and effective installation.