I visited your office on 1/8 at 11:00 AM and 1/9 at 9:41 AM. I would like to report a significant…read moreissue with an employee at the eye testing center (long black hair, glasses). Her behavior was unprofessional; she frequently screamed at customers and used a mocking tone when asked questions. On a positive note, the male employee who assisted me with my license today was excellent--polite, helpful, and efficient. I would give him five starts. I suggest that the first employee receive additional training in customer communication, as her current attitude is unacceptable for a front-facing role. I hope this feedback helps in addressing her communication style and ensuring a better environment for your customers.

I am writing to share feedback regarding my recent experiences at your office on January 8th at…read more11:00 AM and January 9th at 9:41 AM. During my visits, I observed and experienced significant issues with an employee who sits near the eye testing center (described as having long black hair and wearing glasses). Her behavior was highly unprofessional; she frequently raised her voice at customers and utilized a mocking tone when addressed with questions. This level of communication is unacceptable for a front-facing role. I strongly suggest that this employee receive additional training in customer service and communication to ensure a more professional and respectful environment for your patrons. I hope this feedback is constructive and assists you in addressing the communication style at the eye testing center. Thank you for your time and for recognizing the hard work of your standout staff members.

Great value, very quick service, Customer Service was fantastic! I'm glad to have met PJ himself…read more Thank you sir! My vehicle is legit again!

Rude and condescending employee. Accidentally used an expired debit card without realizing it. He…read moretalked down told me he like I just didn't have money in my account. I thought maybe I just put the wrong pin so I asked if he could run it as a credit. He said he could but that it would just decline again. Very harsh after and never thanked me for my business. Would not recommend or use again.

Very awesome experience fast and friendly. Was able to get everything done emission and…read moreregistration. Did not take a long time and he had great costumer service! Will be back again!

Pulled up this morning, was greeted by a smile and someone standing and waiting to guide my car in…read more He was so pleasant and it took less than 5 minutes. I would 100% recommend this place to other people.

After 2 years of buying my used car and registering it in NM, I got an email from DMV to remind me…read moreto go get my emission testing done. I had about an hour before my next meeting, and I vaguely remembered stopping somewhere in ABQ to get the emission done with no frills. I ended looking where I went and decided last minute to go to the same place, Brillon Brothers Car Wash and Emission Test! The service was still exceptional. There was just 1 car ahead of me and I was in and out of the shop within 15 min with some time to spare before my next meeting. It was so efficient and I felt very happy with my decision to get this thing done last minute and the time well spent there. I loved that I didn't have to book anything ahead of time. The price for emission testing was super affordable ($15 all-in with Yelp check-in discount, $15.95+tax if you aren't checked in on Yelp...so still very affordable anyways!). Aside from such fast services and affordable prices, the staff was nice, polite and kind. If you need emissions tests to satisfy DMV's requirements, go here! Very affordable. When I mentioned they had such good prices + fast service, the guy who helped me with the testing mentioned they wanted to maintain honesty and great service...and actually a lot of their customers were nearby AFB, too..so they have a great local crowd who keep using them!

Great service! Very fast smoke check. Made an appointment,…read morefast service. It's a plus there's a bakery a few doors down, you can get bread and or coffee while you wait the 5-8 min.

Just moved to ABQ so needed a smog check for my new license plate. This place was super close to…read moremy house and had good reviews so checked it out. $24 and 10 min later I'd become best friends with the service lady and had a smog check completed. Turns out we are both from Long Beach and lived in San Diego and now love super close to one another, small world. Would highly recommend this place! You just drive up and inside the little building, pay and can either sit in your car until the very end or wait outside your car the whole time. They take your info, scan your vin, plug some thing in your car and print you out a smog check result. Couldn't have been easier!

Super fast service. The gentleman who ran my test was efficient and friendly. Was out of there in…read moreless than 10 minutes. He submitted my passing test to the DMV and all for an even $25. Definitely will be my go to next time I need an emissions test.

They are never there! Need to go to the doctors appointment every excuse that you can think of I do…read morenot recommend this place.

I definitely would come back here again because the gentleman was attentive. It didn't take that…read morelong and he also made sure I got all my paperwork and that my paperwork was sent to the State of New Mexico quickly.

The touch-less car wash does a great job, has a good range of options and a good price.read more

Great price! Touchless car wash and it did a great job! Was very happy with the amenities offered…read moreby them!

I recently went to Saigon Express Emission Testing in Albuquerque, NM, shortly after moving to New…read moreMexico. I took both of my cars to get tested. Both vehicles had the check engine light on at the time. Before even scanning the cars, the technician looked at my dashboard, clearly saw the warning light, and still proceeded to run the emission test. As most people know, if the check engine light is on, the vehicle will not pass emissions. What frustrated me is that, as a professional in the industry, he should have advised me to repair the issue first and return after the light was off. Instead, he completed the test on two cars he already knew would fail, and charged me for both. Later, I returned with the check engine light off and asked if I would pass now. His response was, "Hold on, I'm eating," which came across as dismissive and unprofessional. When I then asked why I was charged the first time if he knew I wouldn't pass, the conversation escalated. He became very rude, told me to "go somewhere else," and essentially asked me to leave. Customer service matters--especially for a business like this where honesty and guidance should come first. Based on my experience, I cannot recommend this location.

My visit was great. It was fast, cheap, and had great customer service. I paid only $19 and was in…read moreand out in less than 5 minutes.

The last time I used this company was a few years ago and I had a good experience then. So despite…read morebad reviews I decided to try them again. Bernard helped me and was very friendly. He was also informational for me. I bought a new car just a few years ago and he explained to me how the emissions test works for new cars, as I am used to dealing with older used cars. He was very quick, and welcoming.

I pulled up and asked the guy inside if he was open since he was sitting on his phone FaceTiming…read morehis girlfriend and he ignored me until I asked for the 3rd time. He just said "yeah" and went back to his phone. I asked "well can I pull in?" And he got up reluctantly with his stank ass attitude and practically tossed the paperwork at me and just said "good for 2 years" after it was done. Don't know why Anthony is stillemployed? He could not care less about anything

camilo was rude and dismissive even after i sent my 17 year old son back for a emissions test. he…read moresimply told him his car failed and pointed for him to leave. he's been doing doing this for 20 years he claims and he is as so incredibly rude. do not give this place business. horrible horrible customer service. and in fact, it smelled like cannabis inside the emissions building. i wouldn't go back.

Happy with my visit here and my oil change. I found a Groupon for it and was able to use it, but I…read morewill go back again. It's in a good location and easy to reach. Very nice people here