Old dude has 0 respect for customers and 0 understanding of the situation. Just has his own…read morethoughts and believes he's right. The way he speaks is triggering, and it gives a lot that he just doesn't care. I mean, I understood it was gonna be this way as soon as I saw his vibe and style Young dude is funny... scared to talk or what? Couldn't even tell me his name cuz scared of a review? just laughing around and doing nothing. Basically the old guy's little yes man sad experience... miserable store..

If I could give this place zero stars I would, worst customer service here nothing but a bunch of…read moreincompetent workers here that don't know what the hell they're doing. What happened to actual good workers that used to run this place. Avoid this location at all cost!!

This review is specifically for Ivan…read more I entered the store this afternoon with an odd request: can he fix my bike chain? And guess what.... He did.. no complaints,no resistance. He could've chosen not to help me, but he did and for that I'm very thankful.

Poor experience. I bought car battery and technician David installed. He dropped bolt for battery…read moreand didn't want to install that bolt at all. He told me it's okay to leave battery there without bolt secured. I borrowed their tool and found bolt myself. Technican's manners can be improved

Quick and friendly service, good online selection…read more Even though a promotion of a free FIFA soccer ball by Mobile1 had expired, the staff still gave me a free promotional hat!

Ordered a part online for pickup. Got there well before 5 pm, the posted closing time, and the door…read morewas locked. Employees refused to open the door and stated they were closed. I reached out to the store manager per his request and then got notification a support ticket was created for me. Then today I get a notification that my issue has been resolved. Huh? I got no meaningful correspondence from manager but I got a ticket opened and closed for me. Thanks Napa. /sarcasm_off

I went to front desk of the customer service to pickup my order. The guy was very rude…read more Unfortunately I didn't pick up my order.

Wholesale parts at way below dealer invoice. Will be ordering more soon! Service was very good.read more

Andrew was so helpful. I needed a couple of items and I am clueless about auto parts. He took his…read moretime to show me different options and which he would recommend. I want to make sure management knows what a great employee they have. I need to get more items and will definitely be back.

Wonderful experience, excellent service by Andrew. He really helped me with replacing my headlights!read more

Speed Element is awesome!…read more Kyle has been super helpful both times I've brought my car here. The first time, the team helped me install new wheels and tires on my '15 STI, and they dialed in the perfect alignment. I came back a second time because I needed to track down a boost leak before my upcoming tune. Kyle and the team diagnosed and fixed it flawlessly--no more leaks! If you're looking for a shop that values clear communication, fair pricing, quality workmanship, and integrity, Kyle and Speed Element are the way to go! I will definitely will be back for more work on my car Thanks Kyle and team!

Had coil over put on my Mercedes and no issues what so ever the Guy that has always helped is…read moreKyle he is the one we do bussiness with when have my service done on the Mercedes . Today Tuesday getting a new set of tires put on mounted and disposal of tires and alignment they guarantee their work which is awesome and I I like said haven't had an issue. With any wirk done here .they are quick to get you taken care of which is always a blessing Thank you at speed element ‼

Needed a camper shell for my 2022 Tacoma SR5. Came across Julio's Truck Accessories and had a great…read moreexperience. Julio is super professional and has a inspiring story of building his business. I needed one for my work and he was kind enough to loan me a shell until the new one arrived. Install was very clean and the shell is holding up great. I was able to get custom dog screens added to my windows as well. Super happy with the results and affordable price. Thanks again.

Wow! What an amazing business. Julio's is a stand out great business. He was knowledgeable,…read morethorough and extremely complete on the installation of my shell. The price was more than fair. Great selection. Rapid complete installation and super friendly all at the same time. I highly recommend Julios!!

I was in need of a 95 Jeep Grand Cherokee 4.0 L so I searched craigslist and found an ad from All…read moreAuto saying they had a 95 engine. We called and got the "Ohh yeah, we've got it" so we jumped in the truck and picked it up. I thought $650 for a engine that I was promised ran great was an ok price. When we got there it was a 97 Grand Cherokee engine (completely different but I knew we could make it work) then they swore up and down "We heard it run, it runs great. No clanking, ticking, or smoking." I made sure we had some sort of warranty before paying for it, THANKFULLY. Well the next day we gathered up all the need gaskets and things to do a tune-up (My step-dad's a mechanic, I was raised to do this on any used car or motor/engine.) Once we tore into we realized the number 6 cylinder had massive amounts of oil in it, the ENTIRE ENGINE needed to be rebuilt. The water pump and pullies on the front of the engine had also been pushed into the head so the engine would not have been running when the pulled it. We called them the next business day and were told they would not take the engine back if it was not completely back together which meant they didn't want to see what we found. I'm assuming they wanted us to put it completely back together because they are planning on reselling it and didnt want to have to pay their "mechanics" to put it back together. They did take it back and gave me my money back but they made it seem like we were screwing them over. "Make sure everything's on it, make sure it turns over." BOTTOM LINE- They mis-advertised this engine, they lied to me when they said they heard it run and it was fine, they knew they were doing something shady, and there is NO DOUBT in my mind they are going to re-sell that motor saying that it runs fine.

I normally do not work on cars but the economy forced me to. I needed some parts for my PT Cruiser…read more All Auto had the parts and I went there, cash in hand. Turns out, I overpaid them by $100.- While I am waiting for the parts to be removed, the employee comes out and returns the money to me. When I took the money from his very dirty hands I thought "How many so called high end businesses would have done that?" I am moved by their honesty. Thank you very much. We need more people like you and fewer bankers.

If you're looking for truck tops on the Bay Area, this is your place. Good prices, hard workers,…read moreand everyone is very knowledgeable! There was a mishap with my truck bed flooding after the shell was put on (which Tacoma's are notorious for, so be warned!) and they were willing to work on it days later! Thanks Shells Plus, you're awesome.

Jay received a payment for door locks and never installed them. I had multiple texts with him and…read morenever did anything. I even acquired a lock supplier and still never did anything. I would not use this company.