I had a great experience here! I hadn't driven or purchased…read morea car in many years & was nervous to. After going to several local dealerships, I wound up here. Within an hour, I purchased a great car with cash, they offered to drive me & the car home until they got temp plates. I paid a reasonable additional fee for them to handle getting my license plates & paperwork, and wound up having being completely happy with the service all around.. my salesman was Stephen, & he was courteous, expedient, & the team were all helpful. I would recommend to family & friends.

Went to Gmotors in Waterford to look at a car advertised on the internet at $12,200. Came time to…read moreget the price and it was $13,900. They added a $700 LoJack Fee, and $1000 Doc fee charge even though I was bringing the car to PA to do all the documentation. I said no this is a scam and the sales mgr Steve followed me out of the building yelling at me. Literally called me a Philly low life. They flat out lie and have zero professionalism. DO NOT GO THERE!!!!

I am writing this review to warn others about my very disappointing experience with Nationwide Auto…read moreGroup in East Windsor, NJ. Last week, I called and made an appointment to have an energy chain link installed in my van. I explained clearly that I would be traveling from New York, about 80 miles, and I spoke with Rigo, who assured me they had handled this type of work many times before. When I arrived for the appointment, I handed over the van on time and spoke directly with the mechanic to make sure he understood what needed to be installed and how. Right away, I felt concerned because he did not seem familiar with the job. Still, I trusted them because I had been told they could handle the work. After about an hour, the mechanic could not locate the electric plug. My sister had to show him where it was, which made me even more surprised and concerned. If they had done this type of work many times before, I expected the mechanic to be more familiar with the process. After several more hours, nothing meaningful was completed. I was told they were calling someone else to help guide them, but still nothing was resolved. After waiting around five hours, I was finally told that the part I brought would not work and that they would have to order another part. I was willing to leave a deposit for the correct part, but then I was given a bill charging approximately $508 for diagnostic fees. I was shocked. I was not clearly informed upfront about this diagnostic charge, and after waiting so long with no repair completed, I felt this was completely unfair. In my opinion, the shop should have been honest from the beginning if they did not have the right experience or mechanic available for this type of work. Instead, I drove a long distance, waited for hours, left with the van still not fixed, and then was presented with a large diagnostic bill. The owner came across as a smooth talker, but based on my experience, I did not feel treated fairly or professionally. Overall, this was an awful experience. I would not recommend this dealership or repair shop. Anyone considering using them should be very careful and ask for all charges in writing upfront before leaving a vehicle there.

be EXTREMELY CAUTIOUS here.....unsafe vehicles unchecked prior to my test drive - blamed me! very…read moreunsafe

I've been buying cars for 40 years. It's worse than going to the dentist, very long and painful…read more In all my years, I have NEVER had a good experience as I have had recently with Carlos at Freehold Subaru. The first time we went there, I told Carlos exactly what I wanted, with no bullshit. At this point in my life I don't need any bullshit. He got it and delivered. It took 1 hour and I ordered my car. I took delivery of my new car yesterday. It couldn't have gone any smoother. The whole process took 1 hour, that's it. I got the car I wanted, at a reasonable price, I got a big trade-in value on my other car, Carlos was very sweet, knowledgeable, professional...I can't thank him enough for his excellent service. I highly recommend you give Carlos at Freehold Subaru a shot, you won't be disappointed.

STOP CALLING ME RACHEL!…read more I made the mistake of looking up a vehicle price on Kelly Blue Book. I have been bombarded with phone calls, text messages, and email from Rachel at Freehold Subaru. I asked Rachel nicely to stop texting/calling/emailing. She sassed me the first time telling me that "she only called once!". Well now we are at least 5 phone calls in plus multiple texts which have been stopped and emails. I wrote to the GM to ask that they stop contacting me. I promised them that if they continued to contact me that I would flood the internet with bad reviews of Freehold Subaru. Rachel just phoned me again. STOP CONTACTING ME. I will never do business with you pushy, PIAs.

Worked with both Roody and Alex. The experience couldn't have been better. I've purchased two…read moreHyundai's from other dealers in the past (that was a nightmare) This was a pleasure. We will definitely be back !

I went on Tuesday, 7/7 and met with Jace. I let him know that I was interested in a Sante Fe…read moreHybrid, and that my spouse was at another dealer at the same time, as we were exploring our options on the best place to purchase the car. I also told him that our intention was to come back on Saturday, 7/11, to purchase the car from the place where we could secure the bet deal. First the good- Jace was wonderful. He was very knowledgeable on the car, and was able to answer any question that I had regarding the features of the car. Especially for someone so new, he knew his stuff. The bad- Eventually Brian, the sales manager, joined us. He immediately asked why I was there while my husband was at a different dealer. He then compared me coming there to a Bad Date, and referred to it as "icky". He went on to explain that he was interested in selling cars to people based on building a relationship, and not based on providing the best price. (Which, OK... but kinda counter intuitive on the relationship part after comparing me to an "Icky Bad Date") Even after this, I still stayed, as I then shared with Jace that I was actually interested in purchasing two cars on Saturday. The Sante Fe and an Ioniq 5. Only after Brian became aware of our intent to purchase two vehicles did he agree to discuss numbers with me, but would still not walk me through anything substantial. I left shortly after Brian said to me "When you come back on Saturday, I'll try not to insult your intelligence". I have purchased a car from Freehold Hyundai in the past (which they knew). I left that night feeling gross after being treated the way I was by Brian. I would buy a car any day of the week from Jace, but I will not be returning to Freehold Hyundai due to the way I was treated by Brian.

This was my first service experience at this dealership. I purchased (from the dealership) a 2025…read moreCertified Subaru in February 2026 with low mileage. I brought the car for an oil change and multi-point inspection. It took just over an hour which was fine considering I did not make an appointment and they were very busy. The check-in was fast and easy. The staff was friendly and answered my questions. I loved the update video the technichian sent while I waiting. The oil change was complimentary and the inspection showed no issues. They even brought my car to the service desk for easy check-out.

Great experience purchasing a 2026 Crosstrek for my wife. All Sales & Service personnel were…read moreextremely courteous & knowledgeable. Special kudos to Tom Wall in Sales & Liz Triola in Service, for making the whole process "easy peasey".

Flat out crooks Will need to file fraud charges…read moreO return calls Bogus add on fake dollar charges Overcharging MVC, warranties

Extremely Unprofessional and Misleading Experience…read more I had a very disappointing experience with this dealership regarding my vehicle purchase. From the beginning, I was not treated with transparency or professionalism. I made a down payment as agreed, but the dealership failed to provide a proper receipt at the time of payment, which already raised concerns. Despite this, I continued forward in good faith based on the contract and written/text message communication with management confirming the amount I paid. Later, the dealership changed their reasoning regarding my situation, which felt inconsistent and misleading. Instead of resolving the issue fairly, I was given conflicting explanations and no clear accountability for the down payment I made. Communication with management has also been frustrating, as responses have not been clear or consistent, and I have not received proper resolution regarding my funds or agreement. Overall, this experience has been stressful, confusing, and unprofessional. I would strongly caution others to document everything carefully and be very cautious before doing business here. As a pregnant woman, I should not be going through this much stress, this has definitely made my pregnancy a lot more harder than it is. Having no transportation because they decided to take the car without a reason, didn't fight or argue since they said they were going to return my money. Now they keep giving excuses for everything. Honestly, worse experience and worse dealer there is.

Me and my fiancé went to look at a car. We loved the car and my fiancé wrnt the next day to buy the…read morecar . He had the car for two hours and check engine light came on . Je called the sales people and wanted him to tale car to someone in Bayonne to look at it stating it's just a sensor but in all actuality it was the timing chain ( which is not a quick fix). He took car back and demanded his money in which he paid in cash.. They gave him a check instead of cash . I will never refer anyone to them mainly because we asked before we bought car if the timing chain was changed the dealer said yes they cars are throughly checked before they put them put out on lot .

Purchase a vehicle from them in February Vehicle has a lot…read moreof pending issues that are not covered through the warranty provided Warranty does cover anything

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

This is the second time I leased from BestBuy. Mike is always quick and let's me know the current…read moreofferings for July 4th. I received the quote for the Rogue with the specific color in mind on 27th of June. The color I wanted wasn't available in the NY area, he dug around and got one from PA. Literally within 3 days (on 30th of June) he had my car ready to be picked up. Everything was fast, easy and no hassle. (Beside the near 1-hr trip from my workplace to the pick-up location. Gives me plenty of time to properly say good-bye to my current/past car and get emotionally ready for the new one!) He is definitely my go-to guy for leasing a car. Thanks a lot, Mike!!!

I have been having a problem with the Apple care in my Honda…read moreAccord 2018. For some reason the Gps keeps going out, and this time it would not come back on. Several men looked at it, at Honda ,until this young man came along named Miguel, at the Freehold location. He was so patient and very well mannered. He took the time to try everything that I did, but figured out that on the car screen that there was a way to update all the data on the Apple Play. Thank you so much Miguel for relieving all my frustration, that I had this weekend with not being able to have the items available on the car. I love the Accord but when the bells and whistles don't work, it makes me sad. This gentlemen should be recognized in your company.

I had a great car-buying experience at Honda of Freehold. The staff was friendly, professional, and…read moremade the entire process smooth and stress-free. They took the time to answer all my questions, explained everything clearly, and never made me feel pressured. The selection of vehicles was excellent, and the team helped me find the perfect car for my needs and budget. From the test drive to the final paperwork, everything was handled efficiently and with great customer service. I highly recommend Honda of Freehold to anyone looking for a straightforward and enjoyable car-buying experience. I'll definitely consider coming back in the future!