Had two more consecutive occurances where i had called Polar Air and they were available same day,…read moreagain, arriving EARLIER than their timed window. First time was to my own house where the furnace/fan unit wasn't running but outside condenser unit was. Issac had arrived with someone whom he was training so he walked them through the diagnosis process and repairs of replacing the control board. Second time was at my friends house on a weekend afternoon, where she noticed her temp was gradually going up. When i looked at it, noticed outside condenser unit wasn't running. Again, they arrived earlier than timed window. Coincidentally, it was Issac AGAIN (but alone) and had replaced the capacitor. He quickly checked the voltages of everything to make sure everything was running optimally AND checked the health of the other unit as well. HIGHLY HIGHLY recommend this place after 3 AMAZING experiences with them. Always super nice and fast to respond.

Recently, noticed my upstairs wasn't cooling down as usual so based on my first positive…read moreexperience, I immediately thought of Polar Air. Called them on a Sunday mid-day and was able to get the same day (that evening) appointment for someone to take a look at it. The fact that I can count on them for same-day service is really important to me and the fix was like 15 minutes, and the technician was also really nice. Overall positive experience, again, and the upstairs AC has been working great.

If I could give them 10 stars I would, loved the service and support. Team Mr.Cool, especially…read moreCaroline in dispatch is awesome! If you want fair pricing and great support you better call and use Mr. Cool! Hands Down!

Called for a second opinion on HVAC emergent repair. They were very prompt in responding for a same…read moreday visit to provide a quote/estimate. I was able to communicate with them via phone and text -- which is very convenient to me. Their technician was timely, honest, and straight forward on providing his assessment. I also appreciated that the visit was done at no cost - especially since we decided to go a different route for repair. I would've gladly paid a minimum (~$30-50) for the visit. Definitely look into their company if you're in need of HVAC maintenance.

My AC went out at 5p on a Saturday. The company I had been using said they couldn't come until the…read morefollowing morning. Well, I wasn't going to roast in my house all night (luckily no pets or kids live here). So I got on Yelp and found this company, now called Lee's. They had a technician (shout out Diego!) out before 7pm to diagnose the problem. In an hour, he realized that I either had a huge repair or a complete HVAC replacement on my hands. He called his supervisor, who came over within 30 mins. Mind you, it's now 8:30pm on a Saturday. Ray gave me all of my options and did not try to upsell me at all. In fact, he told me I did not need to even consider the two most expensive options, based on my house size and system. He explained everything very carefully and let me ask all the questions I could think of. And he told me that he could have a team at my house at 8am on Sunday (the next day!) to replace my entire HVAC system and it would be done by dinner time. They showed up at 8:04am and were done at 4:20pm. And the most unexpected thing was that Ray lent me his personal portable AC unit so that I could sleep in my house Saturday night and then have a cool room to hang out in while the team did their work. (I don't remember the names of the two men who did that hard work all day Sunday, but massive thank you to them. They put tarps down to protect my floors and they cleaned up everything after they were done.) The warranty comes with a 1-year warranty on labor, 10-years warranty on all of the parts, and for the first year, three complementary inspections. After that first year, for only $140/yr I can continue those three annual inspections (which I will obviously be doing). I now have ice cold AC and I could not be happier with this experience (even though a new HVAC is very expensive but obviously required to live in Vegas). You need HVAC work? These are the people you call.

We bought a new home and the AC was not cooling so we called for estimate. They came out told us…read morethe unit was 2009. It needed several parts. Which we figured. They were able to fix it the same time. The tech was quick and friendly. He explained the cost and that for now our compressor was good so we didn't need a new one. Overall a good experience.

Jose came out today to service our water heater, and I couldn't be more pleased with the…read moreexperience. From start to finish, he was extremely professional, courteous, and knowledgeable. He took the time to ensure everything was properly serviced and did an excellent job. It's always refreshing to work with someone who takes pride in their work, pays attention to detail, and genuinely cares about providing great customer service. Jose represented the company exceptionally well, and the entire experience was smooth and hassle-free. I would absolutely recommend him to any of my neighbors, friends, or family. If you're looking for someone reliable, professional, and dedicated to doing quality work, Jose is your guy. Excellent service all around!

This new guy Nick Ruiz He's s really nice and he did his Job to look the exact problem…read more Thanks to him he saw Our condenser Unit that need to be change from the start. He communicate properly to uS so we can know the problem with our unit better than the other Guy came here first his name OMAR. AND I want to COMPLAIN Omar the first Guy to look our AC condenser unit that told us we need to pay him $1k + + for a new Accessories for our condenser unit accessories and plus labor JUST TO FIX IT. We didn't say yes to what his saying. He didn't even send the videos that i gave it to him to the office to report it video of the condenser with the loud noise and it get worst when he touch it like theres every now and then a loud noise. I want to complain OMAR for what he did to us is a SCAM. But this Guy its NOT a Scam NICK RUIZ he communicate to us properly. Thats all we need and a big help to change our unit for free. Thanks so much you guys give us a good guy from your company.

Marco was able to come out the same day and communicated his ETA, which I really appreciated. I've…read morehad several horrible experiences with HVAC companies in the past, so I was honestly a little hesitant going into this. Marco was able to get my unit up and running without any sales pressure or trying to convince me that I needed to replace it immediately. I know I do need a new unit and have been putting it off because of those past experiences, but Marco made me feel heard, comfortable, and at ease. He explained everything clearly, gave me options, and never pressured me into making a decision. I now feel comfortable moving forward with finally getting a new unit, and I'm glad I found someone I can trust to do it. Great service, fair pricing, and most importantly, honest and straightforward communication. I highly recommend Marco!

I had a great experience with MAC Tech. Marco was able to provide same-day service when my upstairs…read moreAC stopped cooling. He was professional, knowledgeable, thorough, and took the time to properly diagnose the issue instead of immediately recommending an expensive replacement. He explained everything clearly, answered all of my questions, and never pressured me into unnecessary repairs. He replaced a failed capacitor, topped off the refrigerant, cleaned the condenser coils, and had my AC cooling again the same day. After receiving a very different opinion from another HVAC company, it was refreshing to work with someone who focused on diagnosing and fixing the actual problem. Marco mentioned they're a small family business, and it really showed in the level of care, honesty, and customer service he provided. I highly recommend MAC Tech to anyone looking for a knowledgeable, trustworthy HVAC company. Thank you again, Marco!

I couldn't be happier with the outstanding service provided by Air Done Right!…read more From the very first phone call, I knew I was dealing with a company that truly cares about its customers. Krystal, the dispatcher, and the entire office staff were friendly, organized, efficient, and quick to respond. They kept me informed throughout the entire process, answered all of my questions promptly, and made everything stress-free from start to finish. A special thank you to Matt, who was the first representative to come to our home. He carefully inspected our air conditioning system, took the time to answer all of my questions, and explained everything clearly without rushing us. His professionalism, honesty, and patience gave us confidence that we had chosen the right company. What impressed us even more was Matt's exceptional customer service. Later that same day, he personally returned to our home with a portable air conditioner so we could stay comfortable while waiting for our new system to be installed. That thoughtful gesture meant so much to us and showed how much Air Done Right genuinely cares about its customers. The very next day, Angel, the lead installer, arrived with his two team members to install our new air conditioning system. They even arrived earlier than our scheduled appointment, which we truly appreciated. Angel and his crew were polite, respectful, hardworking, and highly skilled. They patiently answered all of our questions, explained the installation process, and worked efficiently with great attention to detail. I was especially impressed by how clean and respectful they were while working inside our home. After completing the installation, they thoroughly cleaned up the entire work area, leaving everything spotless. Their workmanship and professionalism were outstanding. I would also like to thank Rosa, who did a beautiful job repairing the trim after the installation. The finished work looked clean and professional, and you could hardly tell any work had been done. Her attention to detail was truly appreciated. From the office staff to Matt, Angel and his installation team, and Rosa, everyone worked together seamlessly to provide exceptional customer service. It's rare to find a company where every employee is so professional, organized, courteous, and dedicated to customer satisfaction. I highly recommend Air Done Right to anyone experiencing air conditioning problems or needing a new air conditioning system. If you're looking for fast, reliable, honest, and high-quality HVAC service, this is the company to call. They exceeded our expectations and truly went above and beyond to take care of us. Thank you, Krystal, Matt, Angel, Rosa, and the entire Air Done Right team! Keep up the excellent work! We are extremely happy with our new air conditioning system and your exceptional service.

Today, we had the pleasure of meeting Mark, who came to our home to give our breaker unit some…read moreattention. The unit connected to our newly installed AC unit needed to be changed. We had expected a technician in the morning between 8-10am. When no one had called or arrived within that time frame, I called and someone was set to come right away. It was a nice surprise to have Mark, the owner, provide his services today. We were not charged for his work and attention, and he was very apologetic for being later than we expected. When told we would instead need the attention of an electrician, Mark gave us referrals to get what we needed. Additionally, a drywall expert came and finished the final part of replacing the moldings at our attic opening from having replaced the furnace. He finished in a timely manner and left everything clean and tidy. Thank you very much for all of your help, Air Done Right!

I want to give a huge shout-out to technician Artur for the excellent service he provided! Our air…read moreconditioning went out late in the evening, and Artur came to our rescue in less than an hour. He quickly diagnosed the problem, got right to work, and had our AC up and running in no time. Thanks to Artur, our home is nice and cold again! We truly appreciate the fast response, professionalism, and outstanding service. Highly recommended!

Sorry to say I now believe that the negative reviews for Alpha Air are most probably true. Five…read moreyears ago, this company used to be very good with communication because of Terry, their front office lady. After she left them for whatever reasons, getting somebody to pick up the phone or respond back to leaving a voice message can be hit or miss, especially during the busier summer months. Don't waste your money to buy their extended warranty because Alpha Air won't be there for you when you really need them for that expensive covered repair job. My AC died during a 100+ degree day, and I called Alpha Air several times and left a message but no answer. I finally decided to just call another AC company that came the same day to fix the problem, but of course, I had to pay out of pocket instead of being able to use the pre-paid warranty. I also had a sick, elderly parent suffering in a sweltering house so I wasn't going to wait for an unreliable company that didn't pick up their phone and will likely just say that they never got my phone call or voice message or that there was a glitch in their system. Alpha Air can do the job well if/when they want to show up so I give them one star for that and one star for Terry who no longer works for them. Based on my recent experience, however, I won't be using Alpha Air anymore and wish we had never paid for their useless extended warranty. They got their extra profit back then, but lost a long-term customer as of now. Businesses that truly deserve all their positive reviews have consistently excellent communication/customer service so they don't have to give after the fact excuses or apologetic explanations.

I found myself in need of Duct and Vent cleaning. I searched an found AirductLV. Reviews were high…read moreacross the board and after researching a bit, I gave them a call. I spoke to Jane, who was incredibly pleasant, who explained their services and process. She was able to work with my odd work schedule and said she could have someone out Sunday. This was Friday morning. Sunday came and Solomon arrived on time after calling me to let me know. That was great. Solomon did the inspection, explained everything in detail, anaswered any and all of my questions. Solomon explained what services he recommended and which ones I did not need. He never threw a sales pitch or tried to upsell. I greatly appreciated his honesty. This is rare these days. We went through everything as Solomon prepared my invoice. He showed everything to me as he was inputing it and was very transparent. I paid my invoice and he scheduled a crew. Alvaro and Enrique arrived around 11am. These two guys are two the politest, respectful and professional people i've come across. They came in, setup, explained what they were doing and got to work. They cleaned my AC duct work, both furnaces, my dryer vent, vacccumed all the registers and returns, and explained everything when they were done. Alvaro told me he would text before and after pics and they were done all of that inside 2 hours. In summary, if you need duct cleaning, an honesty company with incredible employees, an amazing interaction, outstanding work, great prices, etc, contact Airduct LV. You absolutely will not be disappointed. It's a company that cares about its name, stands behind its work, cares about their customers. These values not only are represented in the way you are treated, but the character of their employees and the quality of their work. In addition, an hour after Alvaro and Enrique left, Solomon called to check on the work and my satisfaction. I couldn't be happier. Thanks to all those mentioned above and Airduct LV for such a positive and quality experience.

Believe the good reviews!…read more I decided to do business with Solomon and his team because it felt like he was genuinely a good person, hardworking, and someone I felt comfortable doing business with. I met with four other companies that same day, and unfortunately, I experienced poor customer service and felt like I was being overcharged. Solomon was completely different. His service was excellent, the price was fair, he listened to what I needed, and he was professional, honest, and just a great person to work with. He's a true stand-up guy. This company has a lot of good reviews online and they are true and well deserved! His team arrived right on time, worked quickly and efficiently, and Solomon made sure I had everything I needed throughout the process. Especially during a major heatwave when AC service is needed quickly, having a company you can trust, depend on, and feel comfortable doing business with makes a huge difference. I value character, integrity, punctuality, and great customer service. Solomon and his team delivered on all of those, which is why I'll definitely be a returning customer. I also plan to recommend his company to my friends, family, and real estate agents so they can refer their clients as well. When you do honest, quality work and treat people right, you deserve to be successful. I'm happy to help support a business that operates with integrity. Thank you, Solomon and team, for the great service!

We had a great experience from Ice Heating and Cooling, from the estimate through the installation…read moreof our new air ducts. Caio and the crew came out that very day to install the new ducts and were done in 4 hours to our satisfaction, and the job was finished cleanly! (I forgot the name of the estimator, but he was able to give us a deal that worked in our budget with friendly financing as well!)

Philip Lampkin, took care of our hot water heater needs. I've learned so much from this young man…read morefrom caring to maintaining our system. He is what I call a MASTER PLUMBER/TECHNICIAN‼ Thank you

-Called & inquired @ 7 am -Kyle came @ 10 am day of…read more-Quick, clear, and concise breakdown of my issue -Fair pricing and great explanation. -Out of property and completely repaired @ 1130 am 10/10 stop looking around and use this service. Quick, efficient, and fair- nothing else you can ask for

These guys great. Ryan, the GM, came out to do a spring system check. He alerted to a couple issues…read morethat prior service techs (company to rename unnamed) missed last fall. As a result, the system was not performing properly. There was a leak in refrigerant, was short cycling and wound internally shut off, and was not configured properly for zoned system. The existing system was installed when we purchased this house new in 2018 but was contractor grade. Ryan provided a couple of solutions but decided to replace. Very good price for a better quality system. The install techs, Roger and Dom, completed the install today. Very professional and went extra to be sure zone system was functioning properly. Definitely made the right choice.