This location has great service. Best buy is pretty much the only practical place to buy high end…read moreelectronics with the price match and great insurance plans, but the staff really makes it easy. I've seen one of the managers and the general Manager, and they both seem like great guys. No wonder the service at this best buy is completely outstanding!

If I could give this place negative stars. I would. The store is supposed to open at 10:00 AM…read more Somebody finally came and unlocked the doors at 10:05 AM. When I walked in, they asked me what I was looking for. I told them I was looking for a dash cam set up. They pointed towards the middle of the store and told me that I would find it there. I couldn't find anyone that could answer any questions about the systems. There were six people standing up front talking to each other. People blame Amazon for putting these stores out of business. These stores are doing it to themselves with lousy service. I made a comment to all six of them as I was walking out the door that I was just going to go order it on Amazon. Their comment was "OK whatever". They didn't care. The staff at this store is completely useless. They don't even try to help. And as it turns out. The dash cam is cheaper on Amazon. I tried to buy from an actual store. But they didn't want the business.

My name is Cornelia Butterfield, I purchased a 2…read morephone/headset combo on 7/30/2012 for $73.79 plus $ 8.99 for 1 year service plan at Radio Shack. Two month after the headset went out and I was told that they will not replace it.3 month after that the answering machine stopped working and now people can hardly hear you.So yesterday I returned the phone and was told that they can't help me!?!? they looked at me as I was a freak! and insisted on me buying a new phone, and took my phone. I have stage 3 aggresive breastcancer and have to have a phone to contact my doctor,hospital and ambulance. My service plan goes to 7/30/2013 The Radio Shack I am refering to is located at: 1503 E San Marnan, Waterloo IA 50702-4300 The phone nummber is: 319-235-9868 Please help me make this right. Sincerly Cornelia Butterfield

Horrible customer service. DO NOT rentto own from here…read more They will make multiple unauthorized withdrawals when current on payments. When life does happens and you're late by a day or two. They will harass you at home and your place of employment. If you are unable to answer their call. They don't even give you an hour to call back. before the manager sends threatening text message to bring the sheriff to collect the merchandise that is almost paid for. Sabina is absolutely the worst manager this store could have. I and multiple people I know get Nothing but disrespect from her. If corporate arona cared about their business. They should get a different manager in here asap. She is making a bad name for this store. Do not rent to own from arona

Bad customer service. Take your business elsewhere! This business will take multiple unauthorized…read morepayments while being current on payment.

We could not be more pleased with our experience with Hawkeye A/V! Kent and TJ were transparent,…read morethorough and detailed. Their pricing was very fair and we had a first class experience. Definitely consider them for your tech needs!

From the owner: Hawkeye Audio/Video provides retail audio equipment for homes & small business, design services for…read morehome theaters, wiring services for smart technology and audio equipment in the Cedar Falls, IA area.

I want to thank this store for helping my dad . We had to switch to new phones and a young man name…read moreMikquan helped my father. My dad said he was very helpful and patient. I really appreciate the good service - I knew switching phones would be stressful for my dad and this young man made it easy !

Two hour wait to talk to a person, 2 hours.....that should say it all. You get to them and they…read morehave you call customer service. What a joke! These are worthless employees and a waste of the company payroll