bought a refrigerator. No problems with it. Crew that installed it were very professional and…read moretold us things we needed to know. Salesmen were ok but not too informed.

I shopped and found what I thought would be the "perfect" refrigerator here. They "ordered" it and…read moresaid they could have it to me in a day or 2. This was great but then they said they couldn't deliver it for another day but if I wanted to pay another $100 they could deliver it during their lunch break. Ok I did it. Then it arrived and it is the damned noisiest machine I've ever heard. They came over to investigate but said "it's just loud." Never again will I shop there. I even bought the $500 warranty but they dont seem to think anything is wrong. They're awful!

The way things are handled and employees are not worth a darn in lumber yard area and return policy…read moreis crap bout a battery powered drain snake got it home open it up it was broken took back got a lot of heat and told I can't return it there bitterly only had it for a hour

Great store and always greeted every-time we walk in the store. I wish the garden center doors…read morewhere open more frequently like the other big box stores. When we recently went for outdoor metal paint the guy at the paint desk was very informative and got us exactly what we were looking for. The guy working in the mowers definitely did great he talked me out of buying a basic push mower into the space saver, self propelled push mower and couldn't be happier with my purchase. I have always enjoyed Menards over the other stores here but at times prices are cheaper else where. However push mowers much cheaper here a basic push mower at the others where going for what I paid for the one I purchased!

I ordered two faucets - only one came in the box. When I contacted customer service they told me…read morethe second one would arrive on Thursday. It didn't. I called customer service on Friday and they told me it would arrive by 7:00 pm. It didn't. I called customer service on Saturday and was told that both faucets were in the box. I explained that I had only received one. Of course I didn't save the box or packing because I had been assured by customer service that my second faucet was on the way. I lost $135. I will never step foot in Home Depot again.

Short Version: It's a pretty decent and clean home improvement store that carries the essentials…read morethat a home improvement store should have. The prices are a bit higher than I'd expect, and the employees help is hit-or-miss. However, if you get one of their super-helpful employees, you'll seriously love your experience. Long Version: Fantastic experience today at The Home Depot over in Waterloo. I started off at Menards as it was closer to me, but after I was told that Menards couldn't cut the lumber I needed AND they couldn't special-order the part I needed, I chose to try out The Home Depot and see what went on. The store itself is surprisingly clean. There's a Lumber area, and they have Lumber carts. They have a small clearance area near the restrooms. Unlike Menards, some of the prices are a bit high, and Home Depot doesn't seem to offer the "super cheap" doorbusters that Menards offers either. That was slightly disappointing. Employees seemed hit-or-miss. Some of them seemed particularly helpful and really wanted to help while others seemed to be mostly ignoring me. Both versions work fine. However, I did receive different responses from various employees as to whether the store carried things, so that was frustrating. (Turns out that they did carry it!) I wish the employees were on the same page. There was a guy in the Lumber department named Joe who was BEYOND helpful. I came in with some measurements and a general idea of what I wanted done, and he helped me pick out the wood type, explained the differences, and cut it for me. This is something Menards said they just couldn't do, but Joe had no issue with it. After that, I figured I might as well look into finding a good shelf for my cabinet, and that wood needed to be cut to size as well. I asked a nearby employee if that was something they could do, and she said "definitely not". Okay. Well, I thought I'd check with Joe to be sure. He said it would be no issue at all, and he cut it exactly how I needed it. My review would probably be average at best if it wasn't for Joe. Looks like the employees are hit-or-miss in helpfulness, but Joe honestly made this somewhere I'll come back to just for the lumber department because of him!

Don't wait for a return call! I put 2 calls in now and I am still waiting for a return call and I…read moreleft those messages in 2022

I called CheckMark ApplianceRepair when my dishwasher wasn't working properly. I had used their…read moreservice in the past. As with my past experience, Mark was available quickly. When he arrived, he was courteous and professional. He fixed my dishwasher quickly and efficiently.

This location has great service. Best buy is pretty much the only practical place to buy high end…read moreelectronics with the price match and great insurance plans, but the staff really makes it easy. I've seen one of the managers and the general Manager, and they both seem like great guys. No wonder the service at this best buy is completely outstanding!

If I could give this place negative stars. I would. The store is supposed to open at 10:00 AM…read more Somebody finally came and unlocked the doors at 10:05 AM. When I walked in, they asked me what I was looking for. I told them I was looking for a dash cam set up. They pointed towards the middle of the store and told me that I would find it there. I couldn't find anyone that could answer any questions about the systems. There were six people standing up front talking to each other. People blame Amazon for putting these stores out of business. These stores are doing it to themselves with lousy service. I made a comment to all six of them as I was walking out the door that I was just going to go order it on Amazon. Their comment was "OK whatever". They didn't care. The staff at this store is completely useless. They don't even try to help. And as it turns out. The dash cam is cheaper on Amazon. I tried to buy from an actual store. But they didn't want the business.

Jim took a look at a dishwasher that was not working. He was not able to repair the unit as it was…read moreout of his area of expertise, but did give 3 helpful recommendations. He was very polite and got back to us early the next morning after asking for a day to do more research. He also didn't charge for the visit, as he was unable to make any repair. 5 of 5 stars for Jim.

We were in need of a used stove for a rental property and went to Appliance Plus in Independence…read more The young lady, I think her name was Megan, was a great help. She helped me select the range within my budget and set up for delivery and removal of my old appliance as well. I needed my Refridgerator to be moved from my house to the rental house as well and she was able to arrange that with the movers. She went out her way to help me. Really great service. The movers also did an excellent job. They earned very penny. They had to remove doors, etc. Thank you Appliance Plus and the people on your team. We really appreciated your excellent and friendly service.

From the owner: Specialties: Appliance Sales and Service, US Cellular…read moreAuthorized Dealer. Products: New and Pre-Owned Appliances, Kitchen Appliances, Washer & Dryers, Refrigerators and Side-by-Side Refrigerators, Freezers, Stove, Dishwasher. Services: Appliance Repair and Delivery. Brands: GE, Haier, GE Profile, Cafe, Hot Point. Locations Facts: Next to the River.