bought a refrigerator. No problems with it. Crew that installed it were very professional and…read moretold us things we needed to know. Salesmen were ok but not too informed.

I shopped and found what I thought would be the "perfect" refrigerator here. They "ordered" it and…read moresaid they could have it to me in a day or 2. This was great but then they said they couldn't deliver it for another day but if I wanted to pay another $100 they could deliver it during their lunch break. Ok I did it. Then it arrived and it is the damned noisiest machine I've ever heard. They came over to investigate but said "it's just loud." Never again will I shop there. I even bought the $500 warranty but they dont seem to think anything is wrong. They're awful!

The way things are handled and employees are not worth a darn in lumber yard area and return policy…read moreis crap bout a battery powered drain snake got it home open it up it was broken took back got a lot of heat and told I can't return it there bitterly only had it for a hour

Great store and always greeted every-time we walk in the store. I wish the garden center doors…read morewhere open more frequently like the other big box stores. When we recently went for outdoor metal paint the guy at the paint desk was very informative and got us exactly what we were looking for. The guy working in the mowers definitely did great he talked me out of buying a basic push mower into the space saver, self propelled push mower and couldn't be happier with my purchase. I have always enjoyed Menards over the other stores here but at times prices are cheaper else where. However push mowers much cheaper here a basic push mower at the others where going for what I paid for the one I purchased!

I ordered two faucets - only one came in the box. When I contacted customer service they told me…read morethe second one would arrive on Thursday. It didn't. I called customer service on Friday and they told me it would arrive by 7:00 pm. It didn't. I called customer service on Saturday and was told that both faucets were in the box. I explained that I had only received one. Of course I didn't save the box or packing because I had been assured by customer service that my second faucet was on the way. I lost $135. I will never step foot in Home Depot again.

Short Version: It's a pretty decent and clean home improvement store that carries the essentials…read morethat a home improvement store should have. The prices are a bit higher than I'd expect, and the employees help is hit-or-miss. However, if you get one of their super-helpful employees, you'll seriously love your experience. Long Version: Fantastic experience today at The Home Depot over in Waterloo. I started off at Menards as it was closer to me, but after I was told that Menards couldn't cut the lumber I needed AND they couldn't special-order the part I needed, I chose to try out The Home Depot and see what went on. The store itself is surprisingly clean. There's a Lumber area, and they have Lumber carts. They have a small clearance area near the restrooms. Unlike Menards, some of the prices are a bit high, and Home Depot doesn't seem to offer the "super cheap" doorbusters that Menards offers either. That was slightly disappointing. Employees seemed hit-or-miss. Some of them seemed particularly helpful and really wanted to help while others seemed to be mostly ignoring me. Both versions work fine. However, I did receive different responses from various employees as to whether the store carried things, so that was frustrating. (Turns out that they did carry it!) I wish the employees were on the same page. There was a guy in the Lumber department named Joe who was BEYOND helpful. I came in with some measurements and a general idea of what I wanted done, and he helped me pick out the wood type, explained the differences, and cut it for me. This is something Menards said they just couldn't do, but Joe had no issue with it. After that, I figured I might as well look into finding a good shelf for my cabinet, and that wood needed to be cut to size as well. I asked a nearby employee if that was something they could do, and she said "definitely not". Okay. Well, I thought I'd check with Joe to be sure. He said it would be no issue at all, and he cut it exactly how I needed it. My review would probably be average at best if it wasn't for Joe. Looks like the employees are hit-or-miss in helpfulness, but Joe honestly made this somewhere I'll come back to just for the lumber department because of him!

Don't wait for a return call! I put 2 calls in now and I am still waiting for a return call and I…read moreleft those messages in 2022

I called CheckMark ApplianceRepair when my dishwasher wasn't working properly. I had used their…read moreservice in the past. As with my past experience, Mark was available quickly. When he arrived, he was courteous and professional. He fixed my dishwasher quickly and efficiently.

Jim took a look at a dishwasher that was not working. He was not able to repair the unit as it was…read moreout of his area of expertise, but did give 3 helpful recommendations. He was very polite and got back to us early the next morning after asking for a day to do more research. He also didn't charge for the visit, as he was unable to make any repair. 5 of 5 stars for Jim.

We were in need of a used stove for a rental property and went to Appliance Plus in Independence…read more The young lady, I think her name was Megan, was a great help. She helped me select the range within my budget and set up for delivery and removal of my old appliance as well. I needed my Refridgerator to be moved from my house to the rental house as well and she was able to arrange that with the movers. She went out her way to help me. Really great service. The movers also did an excellent job. They earned very penny. They had to remove doors, etc. Thank you Appliance Plus and the people on your team. We really appreciated your excellent and friendly service.

From the owner: Specialties: Appliance Sales and Service, US Cellular…read moreAuthorized Dealer. Products: New and Pre-Owned Appliances, Kitchen Appliances, Washer & Dryers, Refrigerators and Side-by-Side Refrigerators, Freezers, Stove, Dishwasher. Services: Appliance Repair and Delivery. Brands: GE, Haier, GE Profile, Cafe, Hot Point. Locations Facts: Next to the River.

I had the guy out to fix our fridge. He was there five minutes and it cost us almost $100, for him…read moreto tell me we needed to put a wedge under the fridge to tilt it back so water doesn't drip. We did, and that still didn't help so now the floor still gets wet and we're out $100. Also, we bought a used dryer from them and within 30 days, it stopped working. I spoke to a lady on the phone who told me that it was probably our outlet and we needed to call an electrician to come fix it and if that didn't work to call them back. Well, we didn't have the money for that until later when we were out of warranty. It wasn't the damn outlet. So I called them back and they were going to try and make me pay for them to come fix it! I said no, you're going to come out and fix the dryer that we told you stopped working WITHIN the warranty period and you told me it was the outlet! So the guy comes out (same incompetent guy who worked on the fridge), is down there two minutes and comes up and says the dryer is completely locked up and we are SOL because it'd cost more to replace the part than the dryer is worth!!!! So then we're out HUNDREDS and STILL without a dryer! He leaves, and about 30 minutes later the COP is at my door saying they had a complaint about rabbits being kept in unsanitary conditions, peeing on each other, and malnourished. This repair man called the cops on us!!!!!!!!!! I let the cop in, and as we were walking to the basement where they're kept (next to laundry room where the repair man was working, so he was snooping in my basement!) and the cop remarks, "Wow, this house is so much nicer now - the previous tenants were disgusting." I show him the rabbits - all in ENORMOUS cages (they're PETS). They each had a cage of their own, and not stacked up (they're so fancy and heavy they couldn't possibly be stacked and they have wheels). The cop said, "I'VE NEVER SEEN SUCH BEAUTIFUL, FAT RABBITS!" and left. Lying, cheating, thieving jerks.