Three weeks ago I went to their office to purchase Disney tickets. I was informed they do not sell…read morethem, you have to buy online which is contrary to what the website states. While talking with them they suggested that I discuss our trip with their Disney person and she could put together a package deal for us, so I agreed. Just received a phone call from them telling me how busy they are and she wanted to apologize for not contacting me sooner....and she still didn't have anything for us! Unbelievable from AAA, some of the poorest customer service ever. AAA member for 26 years.....renewal coming up....or not

Cheri and Angel take care of our home, auto and business insurance. We love the personal attention…read morewe get and how they are always looking for the best price for our insurance needs. We highly recommend them to anyone looking for excellent coverage and great customer service. *Kelly and Sean S

From the owner: CLP Insurance Solutions, LLC provides Auto, Home, Business and Life Insurance to all of Illinois,…read moreincluding the counties of Sangamon, Christian, Macon, Macoupin, Menard, Logan, Montgomery, Greene, Jersey, Calhoun, and Pike.

I've had my home and auto insurance with Jim Sr. for several years now. He and his son have always…read morebeen professional and personal regarding my insurance concerns and needs. I highly recommend they be contacted if you have any insurance needs.

I've been with Damon Priddy State Farm for a while now and I can honestly say it's the best…read moreinsurance experience I've ever had. They handle my auto, home, and life policies and the entire office is the perfect mix of knowledgeable, responsive, and actually are fun to talk to (no boring insurance robot!). When my rates went up with my old company, they found me better coverage and saved me almost $700 a year, no gimmicks, just straight-up better pricing. Claims have been painless too--my windshield got cracked last winter and it was fixed the next day with zero hassle. The whole office feels like a local, small-town agency even though they're backed by State Farm's strength. They host community events and genuinely care about families. If you want an agent who treats you like a neighbor instead of a policy number, go see the team at Damon Priddy State Farm. Highly recommend!

From the owner: Our mission is to provide extraordinary service by creating heartfelt experiences for our…read morecustomers, meaningful opportunities for our team members and a positive impact in our community. We will offer a trusting, caring and fun environment where we can educate our customers on managing the risk of every day life and preparing & protecting for the future. We are leaders in our community, known for our outstanding service, compassion and our ability to connect with our customers. We will build a thriving agency on referrals from these happy customers, who continue to benefit from our guidance on insurance and financial services. We will support and challenge each other as a team and will strive to meet and exceed each and every agency goal!

Well STate Farm Claims has nit a new low. They are at a loss...perhaps a total loss…read more Had an accident, hit an animal. SF said send pictures and they'd handle it. Sent pics and they sent a check that covered about 1/2 the damage. They said the body shop could call them to get in updated estimate. I had 2 estimates from 2 shops and my choice to finish x was sent a check for a small amount more than the check I got I assumedSF had worked out a settlement for hidden damage with the shop and arranged for repairs. Before parts came I I was able to work out a trade of my damaged car and the repair amounts to a dealer. I asked the body shop for a check for the amount they received, but they said they'd have to return monies to SF and SF would write check. OK. Monies sent to SF and SF sent me a check which, when added to what I'd received earlier was close to 2 estimates, so I was ok. Traded car and repair check for new car. A month later I get a request from SF to reimburse them amount of second check, they claimed was a duplicate payment. Calling SF is an adventure. They say there are wait times of 75-90 minutes to speak to a rep. They offer to call back instead of saying on hold. Sometimes they do, but not always. While finally talking to SF claims, my local agent sends an email saying it's all worked out and not to worry. I don't see the email when sent and I'm still on the phone but put on hold for about 10 minutes while rep further investigates my claim. She comes back on the line band asks a question and again I'm put on hold. After another 10 minutes, the call goes dead as we have been disconnected. Silly me, I expect her to reconnect our call..she has my number, but after an hour I realize she's not going to. That's when I see the note from the agent and drop trying to get a claims department fix. I fully expect SF claims to re-contact me sooner or later to again ask I return the "overpayment" that never happened. It's really sad! Local agent was fine but claims department clueless throughout the entire process.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams.

Mathew and Olivia were extremely knowledgeable, helpful and just great folks in general. Glad I…read moremade the switch, they made it super easy and will be saving me about $400 a year compared to Allstate. Keep up the great customer service!

I've been with State Farm for so long that I can't even remember when I signed up. It's taken 4…read moremonths with Brady's office to make me rethink who I want to have my car insurance through. Here's how it started: I called because I was moving to Illinois and wanted to get a quote for car insurance. The woman on the phone asked for all of my info, what I wanted for coverage, etc. and said someone would call me back. The guy who called took nearly a half hour because instead of doing the work on the back end and getting a quote he decided he was going to ask me all of the exact same questions and just set the policy up at that point in time. Frustrating, but whatever. Then about a month later I get an email saying they're gonna cancel my policy because they haven't received something I was supposed to sign, that I was never told about. I didn't even receive the document so they sent another one to me indicating where to sign. I signed it and sent it off to them. Turns out they needed two signatures not the one they indicated. This time the guy at the office emails me and says that he's sending over a digital copy and I can scan and send it back. So I do. About a week later I get ANOTHER email saying that that actually wasn't good enough. And they're sending the documents to me in the mail, sign them, and send them back. Fine. I do it. Again. The guy at the office emails me and says we should be good to go. Cool. It's November at this point. I have auto pay so I think nothing of it. I logged in earlier this month (January) to find out that I had no access to my policy, and it was cancelled in November. So I had been driving around with no coverage for two months and didn't even know it. I called about it and the guy who had been "helping me" the entire time said he'd look into it. He should have followed up with it initially after all of the problems. He called me back and basically gave me a "it was in cancellation. Trust us you were still covered." Now I have to argue back and forth about payments because they want me to pay for the months where they weren't charging me, but I didn't have access to my policy? I bet if I got in an accident those months they'd fight tooth and nail to say I wasn't covered. Anyway. He finally gets back to me and says that the total will be $191.41. So why did I get a bill yesterday wanting, $459.27? I called another agent to switch to them. This office called me and tried to blame the underwriting department in the company. Hold yourselves accountable. I would never let this office have one of my policies again. It's being run by a bunch of clowns.

Jay was fantastic to work with! I was dropped from previous insurance due to my garage. Jay worked…read moremuch harder to get it. He even got me a better deal on my car insurance. Really great guy!

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.