Troxell has served my family and I for over a decade. My agent has kept up with me on a regular…read morebasis and helped me find better quotes when a company would raise their rates. I recommend many of my own clients to them. My agent was always there to assist me immediately with any auto accidents or home issues ! The staff is prompt to return my calls and I would never go anywhere else !

Absolutely horrible company. We ended up with this firm when our Travelers agent retired. We had…read morebeen customers of good standing with Travelers for over 20 years. Found out that we had been over insured on our home for the past 14 years. The new agent at Troxell said we would need to have our home inspected in order to determine the current replacement value. Sounded simple enough but we kept getting the run around about getting it done. After a month and still no inspection, we found another and better company. Even when we tried to cancell took over three days for them to send us the paperwork. This company has no idea about customer service. Avoid them at all costs!!!!!

Awesome, fast service,knowledgeable answers, decent pricing…read more The best thing ? If they didn't know an answer they said so, researched the question,updated status and produced quality honest solutions

Did a great job. He worked on getting me a great policy together only to find that I cannot get…read moreinsurance on my 2016 Hyundai Tucson due to it not being a push to start. Why does that matter? That's a deal breaker for me, due to I want to have only one insurance provider/life insurance/home/auto. I don't want multiple bills from different providers regardless of the cost saving State Farm may offer, it's the convenience. Either way Mike did a A+ bang up job. If they ever change the policy to allow me to cover my auto. I would be willing to due to the savings for home and auto alone. But I need to cover all my assets. Thanks

Bailey Family Insurance, is exceptional !! It is a…read morepositive refreshing experience. I had contacted Leona Niemeier. Personal Risk Advisor at Bailey's and discussed our insurance coverage details. Leona called back us back early afternoon the same day. We were able to visit the office a few days later and change our coverage for substantial savings, on home and auto. The office is welcoming low-key atmosphere, no high-pressure sales. We met the staff ,and Mark Bailey welcomed us , explaining the business. Thier detail and appreciation is sincere. Big change from being just a a profit statistic from other carries. Able to have actual personal caring contact. Thank You Dan & Alberta Woolfolk

Was shopping around for car and home insurance. Contacted Bailey Family insurance, was almost…read moreimmediately responded to with my online query. They not only got us a great rate on both we ended up with more coverage for less money. The customer service from Keely was top notch! Highly recommend them for all your insurance needs.

I've been with Damon Priddy State Farm for a while now and I can honestly say it's the best…read moreinsurance experience I've ever had. They handle my auto, home, and life policies and the entire office is the perfect mix of knowledgeable, responsive, and actually are fun to talk to (no boring insurance robot!). When my rates went up with my old company, they found me better coverage and saved me almost $700 a year, no gimmicks, just straight-up better pricing. Claims have been painless too--my windshield got cracked last winter and it was fixed the next day with zero hassle. The whole office feels like a local, small-town agency even though they're backed by State Farm's strength. They host community events and genuinely care about families. If you want an agent who treats you like a neighbor instead of a policy number, go see the team at Damon Priddy State Farm. Highly recommend!

From the owner: Our mission is to provide extraordinary service by creating heartfelt experiences for our…read morecustomers, meaningful opportunities for our team members and a positive impact in our community. We will offer a trusting, caring and fun environment where we can educate our customers on managing the risk of every day life and preparing & protecting for the future. We are leaders in our community, known for our outstanding service, compassion and our ability to connect with our customers. We will build a thriving agency on referrals from these happy customers, who continue to benefit from our guidance on insurance and financial services. We will support and challenge each other as a team and will strive to meet and exceed each and every agency goal!

Trae and his team are amazing. They are honest and pricing is fair. I have both home and auto with…read morethem. Trae also recently helped and went above and beyond on some unique homeowner's insurance questions I had.

From the owner: At the Trae Covington State Farm Agent office in Springfield, IL, my team and I are committed to…read morecultivating lasting customer connections. We offer Auto, Home, and Life Insurance and commendable personalized care. Our reach covers all of Illinois, including Springfield, Chatham, and Rochester. We are also licensed in Missouri. Get in touch with us today for support in accomplishing your goals. License #: IL-3003023460, MO-3003114224