I've had the pleasure of working with Brady Schroeder's State Farm office for several years now, and I can confidently say their service is second to none. From the very first interaction, it was clear that this office values personal connection and efficiency. Every time I call, someone answers the phone after just one ring -- not a machine, not a long-winded phone tree, but an actual person who's ready to help. There's no need to fumble for account numbers or rattle off your date of birth; they recognize who I am immediately, which is both impressive and incredibly convenient. What really sets this office apart is the consistency. Whether I'm asking about policy details, requesting documents, or needing quick guidance on a claim, they are always quick, courteous, and on top of things. The team is knowledgeable, friendly, and clearly well-organized -- and it's all a reflection of the leadership and customer-first culture that Agent Brady Schroeder has cultivated. In a world where customer service is often automated and impersonal, Brady's office is a refreshing reminder of what genuine, human-centered service looks like. If you're looking for an insurance agent who truly cares, responds promptly, and treats you like more than just a policy number, this is the place. A full five stars -- I recommend them without hesitation. read more

I recently had the pleasure of working with Audrey and Keely at my new insurance company, and I couldn't be more satisfied with the experience. Both representatives were incredibly helpful, kind, and professional throughout the entire process. They took the time to answer my questions, made everything easy to understand, and ensured I felt confident in my decisions. Excellent customer service like this truly stands out--I highly recommend them! read more

Matt and Olivia were great to work with. Matt was very patient and answered all of my questions while I was shopping for a home owners policy, I also ended up switching my auto insurance and saved even more money. Olivia called the next day to help me cancel my old auto insurance and was very thorough in explaining everything. They are both very friendly and great at what they do. It was such a good experience. read more

From start to finish... Getting a quote, saying yes to coverage, transitioning from another insurance company to help with downloading the app Both Drew and Olivia were phenomenal. I already have reached out to friends and family to call your office. Thank you for a great experience and wonderful savings on my coverage. read more

Good Customer Service is honestly hard to come by these days. Keely and Olivia displayed the best customer service I have encountered in so long. I'm so glad I switched my insurance company who I had been with over 15 years. Come to find out I'm paying Half of what I was paying and MORE COVERAGE!! Great job!!! Tim read more

Had a wonderful experience. Drew was very professional and accommodating. I wasn't free to speak with him until after 10:00 p.m. He spent a lot of time with me after that time which was much appreciated. Olivia was also wonderful in the onboarding process she made everything very easy and I was grateful for that. read more

Connor was super amazing! He was thorough in his explanation of insurance best suited for my vehicle and situation. I thought the pricing was reasonable. It definitely fit my budget. I believe we will have a fantastic working relationship! read more

Working with Drew and Olivia was great. I now have the same insurance for my home and autos at a better rate. Olivia was a sweet surprise and a delight to work with on getting all canceled with my previous policy providers. read more

Kelsey & Olivia are awesome!! They help make a daunting task easy. They were both very knowledgeable and walked me through the process every step of the way. They were Both really patient with me and my 'not-so-smart phone' read more

Incredibly helpful and charming. Helped me save money by bundling. Keely answered any questions I had with policies and costs. Olivia kept things simple and friendly with my introduction and made it a smooth transition. read more

Fantastic service, both the agent Kelsey and welcome specialist Olivia were very friendly and helpful. Saved me a lot of money and made the process of switching over extremely stress free! Thank you! read more

Just got off the phone with Olivia and talked to Matt a few days ago. Super Friendly, very helpful and they streamlined that process of canceling my other insurance. So far so good! read more

Dealing with the office staff was pleasurable. Everyone I talked with was very knowledgeable and helpful. Olivia helped me through the cancelation process of my existing policy. read more

So happy with Keely and Olivia's help! Keely was able to get us equal coverage for a more competitive rate and Olivia was wonderful in helping with the transition process. read more

Brady and his team are extremely patient and very knowledgeable. They took the time to answer all questions thoroughly and were very pleasant to work with! read more

laura and Kelsey works as a great team they're very accurate move quickly and extremely friendly I would recommend them to anyone that needs insurance. read more

Kelsey and Olivia were amazing! My quote was better than other places and they were so kind, they even helped with setting up my app! Highly recommend! read more

everyone was very nice and helpful. they did everything to help me get switched over and it was a breeze. they saved us money as well.

Very easy talking with both Kelsy and Olivia. Convenient to take care of business with a local company, too. Highly recommend.