I've had nothing but frustrating customer service, and recently discovered I was overcharged for…read moremonths on what should have been an obvious mistake. Now trying to get a refund has been just as frustrating. I would recommend you shop at other insurance companies.

If i could give 0 stars i would. Horrible customer service. Never picks up the phone during stated…read morebusiness hours. What i thought i was getting a great deal on my home and auto policy was actually a reduction in coverage as a whole. Im thankful ive never had to use it but could only imagine the horror if it had. Save your sanity and time, go elsewhere. Dont know why i stayed with them for the years i did. So glad that i can sleep knowing my family and belongings are covered by someone else.

spam calls with no voice-mail that masks their real number illegally. these phone calls are clearly…read moresuspicious bc they always link back to a senior citizen in their 90s

Matt is a very down to Earth guy, and will always come up with an answer whether researching or…read morereaching out elsewhere. Always available and I hated to leave the state losing him as my agent. He is a very big reason I will stay with Farmers however.

Be warned this is a horrible company. I was with them for a few months and they only made mistakes…read more I was shopping for house insurance since we were buying a home. I started the policy with them for a future date and they kept sending all the mail to that house we were in the process of purchasing. I had to call them back 5 or 6 times and ask them to send to my current address. Then the lady decided to correct my name but ended up misspelling it. It was correct before she messed with it. My bill was incorrect every time. I had to call to get them to fix it each time. I even spoke to the manger that swore it wouldn't happen again. But the next month I got a bill for $40 more again. When trying to cancel I got multiple email from 2 different people in the office. 1 said I was going to be sent a refund check and the other was demanding that I call pay my remaining balance. If you don't want a constant headache and good service it's worth the extra money to go to another company.

John was amazing from the beginning to the end . We got auto and home insurance the process…read morecouldn't have been simpler. Thanks again John !

This place has been so good to my family when it comes to insurance. If you want a good company to…read morehandle your insurance needs, this is the place to go! Thank you John and family for all you do!