Dr. Que is the best eye doctor I've ever seen. He's very patient and detail-oriented. My eye…read moreproblem has caused a lot of inconvenience in daily life and got me really worried. Dr. Que spent a long time explaining to me the procedure and post-op care I have to go through, which was a great help in easing my anxiety. The surgery went well and I can see 20/20 now thanks to Dr. Que.

From the owner: Cataract Surgery. To provide surgical excellence to the residents of North Central West Virginia…read more Above all treat the patient ethically with the highest moral standards following the Golden Rule.

I've been going to the same eye doctor for the last 20+ years. I have nothing but good things to…read moresay about Dr. Wilkinson. He takes good care of my family and my appointments don't take forever to get through. I appreciate the years of quality service this office provides.

Horrible bedside manner. My child was treated like a burden by Dr. Wilkinson. He stated that her…read moreobvious trauma was an "infection" and she may just have a swollen bump on her eye for the rest of her life. Even if his statements were accurate, he has no business examining children if he does not have the ability to be kind. He even huffed, shook his head, and became visibly frustrated with her during her exam. This is NOT how a medical provider should act.

Been here a couple times. There is a reason they have one…read morestar. Bought a replacement frame that cost more than a pair of new glasses. I will not go here again. I felt both times they were lying to me and attempting to get as much money from me as possible. I definitely will not step into this place a third time.

Took my 81 year old mother there . Prior to going, we called to make sure they took her insurance…read more Traveled half hr to be told that they don't take her insurance. The staff wouldn't even get up out of her chair -,it's an open area - so my mother had to take it to her. She looked at it as it was a foreign object and just said no , we don't take this . Don't waste your time or energy

I miss Dr Hank. He was the best. The staff has always been a bit rude but with Dr Hank gone the…read moreplace isn't the same.

Great experience. A courteous staff that explained all my options. They got me in and out with…read morethe information I needed to make an informed decision.

After seeing multiple optometrists and eye specialists, in different States (and countries) for a…read moreserious eye condition, I saw Dr Umbel. Due to loss of vision over the years, the visit was to determine whether I vision could be corrected enough with eyeglasses (which previous doctors had not been able to do properly). For the first time, I had someone who took extra, extra time to help with a prescription for glasses that helped me finally function again! She understood the complexities of the eye conditions being dealt with, which included environmental components and Lyme infection. She was patient, understanding and quite knowledgeable. Even though my insurance did not cover the latest visit with Fick Eyecare, I chose to pay out of pocket due to the positive experiences with Dr Umbel. I highly recommend her and appreciate her abilities, patience, friendliness.

Will definatly not be returning here…read more To start, we went in person to make my daughter her yearly appointment, confirming, IN PERSON, to make sure they still took CHIPS, as not all eye doctors do. We had gone here last year for her, but still wanted to comfirm as things change. They comfirmed they did still take CHIPS. We made the appointment, there in the office, and my husband requested off so we didn't have to bring all the kids into the office. The day before the appointment we get a text message saying we had to pay full price, as the doctor in the office she was scheduled with did not take CHIPS....the other doctor did. Which is why we comfirmed in the first place, in person, when we made the appointment. We had to reschedule on a diffrent day with the doctor who would accept CHIPS. Wasted day off for my husband. CHIPS pays for 1 eye exam a year, fully. Get to the office, waited 45 minutes to be seen, eye emergency, which happens, of course. But, the doctor spent 5 minutes with my daughter, flipping through the exam quickly, never even having her read a line correctly before saying "ok" and moving on. He then said her eyes were way worse than before, wrote the script, and we were charged $40 (which CHIPS is supposed to pay, so confused on why the extra?) and were told on top of that if we had a CHIPS plan with a co pay we'd be billed seperatly for anything else owed... Get home and my husband was unaware she wanted a contact prescription, not just glasses. They were never even asked what they were wanting, or my daughter would've spoke up. Failure on us there, but wish they'd of asked and not just assumed. My doctor asks what I am there for... We call and the say bring her back in, but we will owe $60 extra for the contacts prescription. Now at $100, plus whatever CHIPS pays them, and then any potentional Co-Pays? Ok, sucks but it is what it is. Once we go back and they realize it's her first time with contacts...now it's another $40 for them to show her how to use them. So an extra $100 on top of the $40 we just paid!? And they can't teach her to use them today, we'd have to come back another day for that. We just left. Now I can't trust the prescription I have for her glasses, as he spent no time with her and never even let her read a line right before moving on? She gets 1 appointment a year which is wasted, and we are out the $40 because I cannot trust the prescription he wrote. I will go to my normal eye doctor, as a non-insurance self pay is way cheaper! $140 what I have to pay them plus whatever you bill CHIPS and potential co-pays? For a simple eye appointment? That's insane! Horrible experience and wouldn't recommend.

It was amazing I left out of there feeling completely relieved I could see again they no longer…read moreeats they were empty no longer swollen just what I needed

I have been to several optometrists over the years. Dr. Zalar is the best!! Very friendly,…read moreknowledgeable and thorough. The office staff was very efficient and professional as well. My glasses broke on a trip to WV and I saw the sign and went in. Fortunately he was able to see me and conducted a thorough eye exam for glasses and contacts. He explained everything he was seeing inside my eye and showed me the detailed photos. He recommended and gave me a sample of contacts which last 30 days. I never liked wearing contacts because they dry quickly and I can't even tell these are in. The best part is, I don't even need reading glasses with these lenses. All of this for a more than reasonable price. He didn't try to up-sell me and it was such a pleasant experience.Simply awesome!!!!

Saw 2 different doctors. The first was polite but not good. The second was pompous and acted like…read moreI was bothering him. Nice building. The staff seemed great. I don't know how they stay in business

Have recently been to My Eye Dr for several eye related issues. All the staff has been excellent…read morefrom the front desk to the medical staff. Check in went very smoothly and the wait has always been minimal. Check out went well also. Kudos to My Eye Dr!