I've been going to the same eye doctor for the last 20+ years. I have nothing but good things to…read moresay about Dr. Wilkinson. He takes good care of my family and my appointments don't take forever to get through. I appreciate the years of quality service this office provides.

Horrible bedside manner. My child was treated like a burden by Dr. Wilkinson. He stated that her…read moreobvious trauma was an "infection" and she may just have a swollen bump on her eye for the rest of her life. Even if his statements were accurate, he has no business examining children if he does not have the ability to be kind. He even huffed, shook his head, and became visibly frustrated with her during her exam. This is NOT how a medical provider should act.

Been here a couple times. There is a reason they have one…read morestar. Bought a replacement frame that cost more than a pair of new glasses. I will not go here again. I felt both times they were lying to me and attempting to get as much money from me as possible. I definitely will not step into this place a third time.

Took my 81 year old mother there . Prior to going, we called to make sure they took her insurance…read more Traveled half hr to be told that they don't take her insurance. The staff wouldn't even get up out of her chair -,it's an open area - so my mother had to take it to her. She looked at it as it was a foreign object and just said no , we don't take this . Don't waste your time or energy

I miss Dr Hank. He was the best. The staff has always been a bit rude but with Dr Hank gone the…read moreplace isn't the same.

Great experience. A courteous staff that explained all my options. They got me in and out with…read morethe information I needed to make an informed decision.

I moved to WV a few years ago from SoCal. Having grown up…read morethere, I always had the same doctors and eyeglass makers. I am farsighted and have had reading glasses since 9th grade. It had been a few years, and my eyes were "getting tired" and my bifocals had disppeared in the move. I found Dr. Tonya (Umbel) and went to get an exam. OH MY GOODNESS - The entire staff was so wonderful, friendly, and engaging! It just so happened to be my birthday, and they all made such a big deal about it! The thought they would even notice had not crossed my mind. I was thrilled! During my exam, I learned a few thing from Dr. Tonya, and what I could do to "help my vision" as well as my "tired eyes". I went nextdoor yesterday to get my new bifocals, and Michaell from Eyemart Express helped me. The two offices work together, if the customer chooses, to make the process simple. Michael helped me find a couple of great frames, Meagan made my glasses (On Site) and they were finished in an hour. Dr. Tonya and the staff are Awesome folks! All are very friendly, caring, and even more important, very knowledgable! I can now say I have a new optometrist! Thank you, all.

After seeing multiple optometrists and eye specialists, in different States (and countries) for a…read moreserious eye condition, I saw Dr Umbel. Due to loss of vision over the years, the visit was to determine whether I vision could be corrected enough with eyeglasses (which previous doctors had not been able to do properly). For the first time, I had someone who took extra, extra time to help with a prescription for glasses that helped me finally function again! She understood the complexities of the eye conditions being dealt with, which included environmental components and Lyme infection. She was patient, understanding and quite knowledgeable. Even though my insurance did not cover the latest visit with Fick Eyecare, I chose to pay out of pocket due to the positive experiences with Dr Umbel. I highly recommend her and appreciate her abilities, patience, friendliness.

It was amazing I left out of there feeling completely relieved I could see again they no longer…read moreeats they were empty no longer swollen just what I needed

I have been to several optometrists over the years. Dr. Zalar is the best!! Very friendly,…read moreknowledgeable and thorough. The office staff was very efficient and professional as well. My glasses broke on a trip to WV and I saw the sign and went in. Fortunately he was able to see me and conducted a thorough eye exam for glasses and contacts. He explained everything he was seeing inside my eye and showed me the detailed photos. He recommended and gave me a sample of contacts which last 30 days. I never liked wearing contacts because they dry quickly and I can't even tell these are in. The best part is, I don't even need reading glasses with these lenses. All of this for a more than reasonable price. He didn't try to up-sell me and it was such a pleasant experience.Simply awesome!!!!

Saw 2 different doctors. The first was polite but not good. The second was pompous and acted like…read moreI was bothering him. Nice building. The staff seemed great. I don't know how they stay in business

Have recently been to My Eye Dr for several eye related issues. All the staff has been excellent…read morefrom the front desk to the medical staff. Check in went very smoothly and the wait has always been minimal. Check out went well also. Kudos to My Eye Dr!