In August 2019 he performed cataract surgery on my left eye. I have had nothing but trouble with…read moreit. I have reached out and talked to whomever answers the phone there and voiced my concerns. She told me they would get back with me. No one has ever called me back. Trust me I have talked to the answering person numerous times with no call back. They were sure quick to take my $. I had to pay 500$ up front before they would even schedule surgery. I did everything he told me to do. I haven't seen him since Recovery he told me to see my regular eye doctor so I did. STRANGE! Since August I have had to have my prescription changed two (2) times. My regular eye doctor said when he changed my prescription the second time that my eyes were significantly worse and he couldn't explain it. I have talked to others who have had this done and they don't need glasses now. My daughter had both eyes done, but she went to Ruby. She never had a problem one. And didn't need prescription glasses. I have a cataract on my right eye also but it's not ready for surgery yet. But when it is I am going to Ruby. Folks I would recommend you not go to this doctor. They take your money and are done with you. All they needed to do was give me a call back and work with me on what could be causing my problems with the eye, but they WON'T even do that. What a shame. And what about the older folks who use his services? Not me ever again. Make your own choice, but beware, I have shared my experience.

Very disappointing business practice. I was scheduled to have an eye exam for December 26th. The…read moreappointment was made two months ago. I received a call today and was informed that Dr. Faris decided he did not want to work that day. So, they had the nerve to try to get me to schedule another appointment for February. That would make it four months from the time i originally scheduled the appointment. Very disappointing!! Nothing like waiting till the last minute to let someone down. Not what you would call professional business practice. I would not recommend this business to anyone now!!

Dr. Que is the best eye doctor I've ever seen. He's very patient and detail-oriented. My eye…read moreproblem has caused a lot of inconvenience in daily life and got me really worried. Dr. Que spent a long time explaining to me the procedure and post-op care I have to go through, which was a great help in easing my anxiety. The surgery went well and I can see 20/20 now thanks to Dr. Que.

From the owner: Cataract Surgery. To provide surgical excellence to the residents of North Central West Virginia…read more Above all treat the patient ethically with the highest moral standards following the Golden Rule.

been going there for years cant get any better than this thank you all best staff and Doctorsread more

I miss Dr Hank. He was the best. The staff has always been a bit rude but with Dr Hank gone the…read moreplace isn't the same.

Great experience. A courteous staff that explained all my options. They got me in and out with…read morethe information I needed to make an informed decision.

Saw 2 different doctors. The first was polite but not good. The second was pompous and acted like…read moreI was bothering him. Nice building. The staff seemed great. I don't know how they stay in business

Have recently been to My Eye Dr for several eye related issues. All the staff has been excellent…read morefrom the front desk to the medical staff. Check in went very smoothly and the wait has always been minimal. Check out went well also. Kudos to My Eye Dr!

Been here a couple times. There is a reason they have one…read morestar. Bought a replacement frame that cost more than a pair of new glasses. I will not go here again. I felt both times they were lying to me and attempting to get as much money from me as possible. I definitely will not step into this place a third time.

Took my 81 year old mother there . Prior to going, we called to make sure they took her insurance…read more Traveled half hr to be told that they don't take her insurance. The staff wouldn't even get up out of her chair -,it's an open area - so my mother had to take it to her. She looked at it as it was a foreign object and just said no , we don't take this . Don't waste your time or energy