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    Fantastic Sams

    3.4 (29 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Fantastic Sams

    Haircut

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    Check in time --- only to be turned away!
    Ashley G.

    Absolutely horrible customer service. My husband and son have gone here several times but will NOT be returning ever! After the horrible customer service we just experienced with my daughter. She had just flown on from college and being that this is our neighborhood Fantastic Sam's. We decided to check in online around 4:30. It should about a 2 hour wait accord to the app so we arrived at the suggested time. Upon arrival there were two women working.. one was not welcoming at all .. I believe her name was Mariam. I'm familiar with her name as I mentioned before my son and husband regularly have their haircut there. Well the other woman let us know that HER last appointment was at 6:30 but that we have to wait for 5 minutes and if he shows up that my daughter cannot get her hair cut. (Despite the fact that we checked in 2 hours prior with a first available stylist) She then proceeded to take my daughter to sit to get her hair washed.. just as she was gonna turn the water on for the wash the 6:30 appointment arrives and she makes my daughter get up and tells us she can't cut it!!! (mind you , there are two stylist there!) apparently the check in system is flawed and means nothing!! AVOID this place at all cost if you're looking for good customer service , because honestly quality is NOT that great either! my husband and son would only go there because it is in our neighborhood to support our neighborhood business..but NOT anymore!

    Stacey W.

    My 12 year old got a haircut here and she was so happy with it. It was a very pleasant experience. Miriam takes her time in washing, cutting and drying the hair and my daughter is over the moon! Thank you, Miriam! Btw this FS is sooooo nice!

    This was what I got.

    If I could give it a 0 I would, I asked for and showed my stylist a picture of what I wanted. A very low fade that only touched the bottom of my back hair and then fade it to the side. Keep the bangs and top of my hair lengthy but not bushy (so just a trim barely touching my hair) and what I got was horrifying. So embarrassing after flexing for cutting hair for years she said to mess up so bad. Shaved all of my head side and back. Cut my bangs and top so short. Asked for a refund 5 minutes later because I was so embarrassed to make a scene right there because 2 other stylists looked at me and knew she messed up and I felt like all eyes were on me. Waited in my car feeling so bad came back in and got a "we can't give refunds but I'll talk to my manager" (wasn't there) so they are making me wait 2 days just for 25 dollars that I'm not 100% sure of not even getting back. (17 haircut and tip which I should've just left). If you want them to shave your head then go for it.

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    6 months ago

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    4 years ago

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    3 years ago

    Miriam is a miracle worker! She turned my over processed hair into something beautiful! She is the best!

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    3 years ago

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    4 years ago

    Worst haircut of my life... left so angry and disappointed. It's not even fixable. Go somewhere else, anywhere else.

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    5 years ago

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    2 years ago

    Quality service. Nice and professional. Little or no waiting. Nice quiet atmosphere. Comparable pricing.

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    4 years ago

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    3 years ago

    For the first time in a long time I love how my hair looks. Courtney did such an amazing job and gave me exactly what I asked for :)

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    6 years ago

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    6 years ago

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    Ask the Community - Fantastic Sams

    Review Highlights - Fantastic Sams

    I go here every two weeks for my haircut (men's haircut), and three hair stylists worked on my hair ( Miriam, Patricia, and Claudia) All of them were skillful, professional, and caring.

    Mentioned in 6 reviews

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    Studio 27 Hair Salon

    Studio 27 Hair Salon

    4.6(102 reviews)
    1.3 mi
    $$
    Speaks Spanish
    Luxury

    Honestly I have nothing but Amazing things to say about this place and how it is ran. First of all…read moreI had Kassandra and she was AMAZING. She is so sweet and professional and caring and you can tell she truly cares about her clients. I had gotten my hair done years ago from another salon and they bleached and butchered my hair so I was so nervous to come to another salon to get it done. But Kassandra took the time to listen and my hair is BEAUTIFUL! She is an expert on hair cuts as well, I went from long hair with no volume or definition to beautiful long layers with bangs that frame my face, I got a balayage done and now that I have lived here for 5 years I think I have found my new salon. Also a big shoutout to the owners as well, Roger was super professional and you can tell very proud of his studio he runs it well, he checks on every single client that comes in to make sure all the stylist are doing PERFECT work. I seriously cannot say how amazing this place was the two times I have come. Thank you Kassandra and Roger for making me feel beautiful:) you guys are doing amazing and I hope your company flourishes . If you are feeling iffy about this place, don't, because they are amazing .

    I normally don't write reviews, but my experience at Studio 27 on April 27th was extremely…read moredisappointing and needs to be shared. I went in for a partial balayage and clearly explained that I wanted the TOP of my hair highlighted. I even showed multiple reference photos to make sure there was no confusion. Instead, the stylist focused on the bottom of my hair and gave me very minimal "baby highlights," which was not what I asked for at all. On top of that, I specifically requested that my gray hair be covered, yet I left the salon with a visible patch of gray still in the back of my head. I was also quoted $50 for a haircut beforehand, but was later told it would be $70--and the haircut itself was barely noticeable despite me asking for layers. What made the experience even worse was being asked to pay the full amount BEFORE the service was completed. This made me feel uncomfortable and pressured, especially when it came to tipping, since I hadn't even seen the final result yet. In total, I paid $360 ($50 deposit + $270 service + additional charges), and I left feeling completely dissatisfied. I couldn't even sleep that night because I felt like I had been taken advantage of. I immediately expressed my concerns to the stylist and asked about a partial refund. I was told the owner would contact me on Tuesday--but he never did. I had to follow up myself. When I finally spoke to him, he was dismissive, defensive, and aggressive. Instead of addressing my concerns professionally, he stated he would review audio and video recordings of my conversation with the stylist--which was also concerning, as customers are not made aware that their conversations may be recorded. He then told me he would "challenge" my dispute and abruptly hung up. This was, without question, the worst customer service experience I've ever had. Between the poor results, lack of transparency, pricing inconsistencies, and unprofessional handling of my complaint, I would strongly advise others to think twice before going here. This place deserves no stars!

    Photos
    Studio 27 Hair Salon - Hair extensions

    Hair extensions

    Studio 27 Hair Salon - 24 inch k-tip hair extensions.

    24 inch k-tip hair extensions.

    Studio 27 Hair Salon

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    Blowout Glam

    Blowout Glam

    4.3(11 reviews)
    12.2 miDowntown

    I had an extremely frustrating experience with this location. First of all, it was very difficult…read moreto find--it's tucked away inside a large building on the 5th floor with little to no helpful direction. What made matters worse is that they do not accept walk-ins, which would be fine if they were actually responsive. I called three separate times and not a single call was answered. No callback, no communication, nothing. Because I couldn't get through to anyone, I had no choice but to go there in person just to ask about appointment availability--only to be told they don't take walk-ins. The lack of basic customer service and communication is unacceptable. If you expect people to schedule ahead, the least you can do is answer your phone. Very disappointing experience. I would not recommend unless you have a lot of time and patience to deal with the hassle.

    Definitely not worth the $175 for Hair & Makeup service. My curls had all fallen when I got home I…read moreended up having to completely re-curl my hair quickly because it didn't look at all styled or put together. Which totally defeated the purpose of paying to get my hair done. I think the only thing that I liked on my makeup was the eyeshadow, the lashes had lifted at one end of both eyes. My stylist was Lili, I don't think I would return or recommend, especially for the money spent and dissatisfaction of the results. Also, I understood that the salon was located downtown and how I would have to pay for parking because of it, however, I had even asked via text message if they recommended a place to park which they were helpful in sending a picture of one and with it showing their side door for me to enter on the weekend. However, when I got up to the salon, they had asked me for my license plate information to cover or waive the parking expense. Unfortunately, this information wasn't relayed to me in advance that they would be covering the parking expense and the parking lot states you have to pay when you park and when I told her I had already paid for it nobody told me anything even when I asked ahead where to park, Lili's response was "oh well next time." It would have been nice to save the $21.56 that I had spent for 2 hours of parking. Again, super appreciative that they even offer this it's just nice that if it is offered that the information is relayed so I could have appreciated/benefited from it as well.

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    Blowout Glam
    Blowout Glam
    Blowout Glam

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    Seventwenty Collective

    Seventwenty Collective

    4.0(101 reviews)
    9.0 mi
    $$

    Amanda is an amazing stylist and so easy fun to talk to. Understands your hair goals and transforms…read moredreams into reality ‍ seventwenty collective salon vibe is so earthy witch ethereal alt baddie sanctuary. I got a color change dark chocolate and trim along with layers I've been nervous to pull off. But Amanda got me there

    My coworker told me about Seventwenty Collective because my former hair artist moved out of state…read more I sent the collective a DM on Instagram and told them I was looking for someone who worked with curly hair. They pointed me to Whitney Lee, so I booked a consultation. Whitney was so down to earth and sweet, she seemed genuinely excited to work on my hair. She said for what she had planned, it'd be a maintenance cut, so less expensive than the transformation cut. Whitney took excellent care of my curls, doing a dry cut (or carving as they call it) to get the overall rounded shape I'd been wanting. Then, she washed and conditioned my hair, did some wet hair trimming, and taught me how to rope my curls in much thinner ringlets. She also said my hair was fine, which I had NO idea! I always thought that since I had so much hair, and so poofy, it was thick, but nope! My hair is fine! Anyway, Whitney added some more moisture, then diffused my hair, used a hair pick to give it more volume, and tidied up some loose ends. My curls had never looked so good, like they finally reached their fullest potential. I've taken what I've learned from Whitney and began applying it to my hair. For the longest time I hated my curly hair. It was a tangled rat's nest and I always opted to flat iron it. Now, I'm in love with my shiny, bouncy curls. I am happy to be Whitney's new client, she did a phenomenal job.

    Photos
    Seventwenty Collective
    Seventwenty Collective - Hair color and cut

    Hair color and cut

    Seventwenty Collective - Pixie cut by Jyn

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    Pixie cut by Jyn

    Fantastic Sams - hair - Updated May 2026

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