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    Alta Moda Salon

    3.0 (65 reviews)
    PriceyHair Salons
    Closed 9:00 am - 6:00 pm

    By appointment only

    Updated 1 month ago

    Services - Alta Moda Salon

    Haircut

    Alta Moda Salon Photos

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    By far the worst and most expensive salon I've ever been to. They are very unorganized and seemed to mess up every appointment I booked. I gave clear instructions on style/color I wanted for my hair and provided reference photos. I showed up for nothing on my first appointment, the stylist said she wouldn't be able to do it so I had to book another appointment. Then when I show up for the rescheduled appointment, a different stylist said she also wouldn't be able to color my hair the way I want. So she just did a haircut that took 3 hours long! I had to book another appointment to get my hair bleached and dyed, this senior stylist assured me she knew what she was doing and could achieve the color I asked for. The results were horrendous, the color is very uneven, and looks like I did it at home. For the amount of money I paid, I expected way better results. I am extremely disappointed and will not be returning to this "salon". When I called the salon to speak with the manager, I spoke briefly about the situation then the phone line went dead. I called back and it went straight to voicemail. So I've been trying to contact the manager to ask for a refund but no response.

    This is literally what my hair looked like after getting home from the salon

    I really didn't want to have to write this review but after 3 days of the owner ignoring my calls it's left me with no other choice. I came in earlier this week and booked with a stylist. I'm a natural red head and I walked in and asked my stylist to add some deeper copper tones to my hair and that I wanted blonde highlights. My dresser looked puzzled and confused and told me that my hair was way to dark to add highlights. Which simply isn't true considering the fact I've had highlights in my hair many of times. She also told me the service that I booked "Full color and highlights" wasn't a real service because you can't color hair and do highlights at the same time. Which again isn't true because I've sat in a hair dressers chair and had it done many of times. She told me she'd color my hair and then I'd have to come back later to get highlights because she couldn't do them the same day, despite that being what I booked online. She just started applying colors to my head without looking at any swatches with me or asking any questions to ensure I got what I want. I was trying to explain what I want, she said no but I'll try something, walked away and then came back and stated painting my hair. When she went to wash out my color, she asked me if I wanted it blowed dry. As any Normal person of course I wanted my hair dry so I could see the final color and make sure I could advocate for anything that needed fixing. She then told me she'd have to charge me an extra 75 dollars to blow dry my hair and that dosent even included a style. Just a blow dry. At this point I was frustrated so I walked out with water stains on my shirt and dripping wet hair. When I got home and was able to look at my dryed hair it looked absolutely horrible. My roots were neon oarnge and the middle was a strange brown and then my ends were my natural color. It was horrendous. I had to go to the store that day and felt so embarrassed walking around in my own skin, I felt so ugly for the fact that I spent over $150 that day. I called the salon and asked to speak to someone for a refund so I could get it fixed, they said they'd call me back and never did. I went to another salon to a new stylist the following day and when I walked in my new stylist asked me if I had boxed dyed my hair because of how bad it was. She said she couldn't work with the color the previous stylist put on my head because it was blotchy, uneven and not well blended. She had to remove all the color inorder to even fix my hair. I called the salon again that day and was told he was too busy and would call me in the morning. I never received a call this morning. I want my money back because I've now had to spend over $300 to fix the mistakes this salon made. This is absolutely not okay, and if you read the other negative reviews on this place you'll see this is a common issue. I do not recommend going here not only because they'll mess up your hair but the customer service is horrible.

    So streaky and chunky. I look like I have tiger stripes. She went up to my root. I did no want my roots touched.
    Leah H.

    I originally went for a haircut. Online, it said it would range from 35-70$ for just a shampoo and cut. That's what I wanted. I also asked for a consultation for possibly blending the colors from my ends towards the middle of my hair. I talked with my stylist, and she said small, light highlights might be perfect. I said OK just a few. Nothing touching my roots and I HATED chunky highlights so please do not make them chunky or look like streaks, just a soft blend, nothing major, not a huge dye job at all, small and simple. She not only didn't listen but she over processed my hair... I went in only wanting my hair to be healthier and not have dead ends. She cut off twice the length we discussed. She left HIDEOUS HUGE chunky and streaky highlights in my hair. I look like I have tiger stripes. They are PATCHY TOO!!! I did not want a blow dry... she did it anyway. It was also the worst cut ever... completely uneven, blunt, not layered... terrible. I cried after I got home... the highlights were grey... not blonde. My hair is a frizzy mess and feels like dry hay. She pulled my hair and brushed it so harshly I saw CHUNKS of my hair getting pulled out... you should have seen her hands... FILLED with chunks of my hair. When she went to rinse my hair, she just decided ON HER OWN to add a gloss treatment???? I never asked for that. I tried to ask her a question, but she ran off sho quick. i couldn't even get her attention. She came back and immediately put whatever the "gloss" was on my head. She yanked my head and hair so hard trying to slather it on. I asked her what it was... something to blent my roots? I asked her if it was included... no answer... she said she had already put it on my head... My head is sore, I have a horrid cut and dye job, and then on top of that, she had the audacity to charge me $300...SCAM! I still tipped $50. I don't even know why. I mean, my hair was short going in, I understand product cost money, so does time, but yall... this... this was an ugly expensive disaster. She rushed, was short, rough, overcharged, and had her own agenda with my hair... I look twice my age now. I haven't been to a salon in 4 years because I was scared to have my hair ruined... I don't think I can go back to any salon now... scared for life. Thank you.

    Hair uneven all along the back.
    Laura M.

    I had the worst experience at this salon. Will never go back again. Had my hair cut by Sylvia, my hair was cut uneven and then she refused to fix it. She was the rudest and most unprofessional stylists I have ever had cut my hair.

    How my hair should have looked.... This color correction is by Gloria Christina! She's amazing and on booksy! Google her
    Kayla R.

    My trip to Alta Moda started out pleasant they were accommodating in making an appointment and getting me in quick! It all went down hill when GIGI decided that he was going to do whatever he pleased with my hair! Below is the aftermath of his terrible work...I paid $250 to leave that salon with an orange head of hair. Not to mention the hair cut! Not only did I find large chunks had been taken out of my hair, the cut is was flattering at all. I will never return or recommend anyone to this salon. I definitely deserve a refund I'd be ashamed to let any client walk out of my salon looking like this! Picture below is 2 weeks after he did my hair.. I went to another salon and paid another $240 to have my hair color corrected! And she was able to clean up his mess... again do not go to this salon!

    I felt like a real hair model after Abby finished my cut and color!
    Lynlie W.

    Once you try Alta Moda Salon, you won't go anywhere else to get your hair cut or colored. My stylist, Abby Lee, is outstanding. She can do anything you ask to be done to your hair, but she will be honest with you to make sure the end result is exactly what you want. Abby is fantastic with a pair of scissors and she can mix up some beautiful color. She also has a heart of gold and is a great conversationalist. The rest of the staff at Alta Moda is wonderful. Matt usually answers the phone - he is always incredibly helpful and courteous. Give Abby at Alta Moda a try, you'll be thrilled you did!

    I asked for balayage (picture on the right) and I got this (picture(s) on the left). They attempted to fix it once but unsuccessful.

    They are unsure how to do balayage. First they bleached and toned my hair, it turned out gray essentially (a little more "ashy" than they anticipated). I was unsatisfied and went back the next day to get it fixed (with high hopes). We had tried to retone my hair to see if the blonde/gold would take, and with no success. Because my "redo" took longer than necessary, I could tell Cindy (the owner and my hairdresser) was getting upset and did not want to rehighlight my hair and start from scratch. In turn, she neglected the balayage technique and you can see abrupt lines where the bleach was placed on my head. The gray was fixed, yes, but now it looks like I grew out 2 month old highlights, and got no balayage in return. In addition, Cindy didn't even acknowledge me once the touch up process was done. I didn't notice the lines in my hair until I got home for the second time (the lighting in there is terrible). Needless to say, I'm never going back and not recommending this place to anyone else. Save your $240 and go somewhere else.

    Before Pics from 12/24/20

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    6 months ago

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    Isabell is a really good hair stylist, i really recommend this place overall nice people and great stylists.

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    5 years ago

    Ask for AMBER, she is great! But wear a shirt you don't care about, one of my favorite blouses got stained during the coloring process.

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    9 years ago

    Christopher Lee Valdez was amazing! A true fearless stylist artist. He new what I wanted right away! I have found my stylist!

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    Page 1 of 2

    Ask the Community - Alta Moda Salon

    Review Highlights - Alta Moda Salon

    The owner Cindy is super involved with all the clients in the salon, not just hers.

    Mentioned in 6 reviews

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    Studio 27 Hair Salon

    Studio 27 Hair Salon

    4.6(102 reviews)
    7.5 mi
    $$
    Speaks Spanish
    Luxury

    Honestly I have nothing but Amazing things to say about this place and how it is ran. First of all…read moreI had Kassandra and she was AMAZING. She is so sweet and professional and caring and you can tell she truly cares about her clients. I had gotten my hair done years ago from another salon and they bleached and butchered my hair so I was so nervous to come to another salon to get it done. But Kassandra took the time to listen and my hair is BEAUTIFUL! She is an expert on hair cuts as well, I went from long hair with no volume or definition to beautiful long layers with bangs that frame my face, I got a balayage done and now that I have lived here for 5 years I think I have found my new salon. Also a big shoutout to the owners as well, Roger was super professional and you can tell very proud of his studio he runs it well, he checks on every single client that comes in to make sure all the stylist are doing PERFECT work. I seriously cannot say how amazing this place was the two times I have come. Thank you Kassandra and Roger for making me feel beautiful:) you guys are doing amazing and I hope your company flourishes . If you are feeling iffy about this place, don't, because they are amazing .

    I normally don't write reviews, but my experience at Studio 27 on April 27th was extremely…read moredisappointing and needs to be shared. I went in for a partial balayage and clearly explained that I wanted the TOP of my hair highlighted. I even showed multiple reference photos to make sure there was no confusion. Instead, the stylist focused on the bottom of my hair and gave me very minimal "baby highlights," which was not what I asked for at all. On top of that, I specifically requested that my gray hair be covered, yet I left the salon with a visible patch of gray still in the back of my head. I was also quoted $50 for a haircut beforehand, but was later told it would be $70--and the haircut itself was barely noticeable despite me asking for layers. What made the experience even worse was being asked to pay the full amount BEFORE the service was completed. This made me feel uncomfortable and pressured, especially when it came to tipping, since I hadn't even seen the final result yet. In total, I paid $360 ($50 deposit + $270 service + additional charges), and I left feeling completely dissatisfied. I couldn't even sleep that night because I felt like I had been taken advantage of. I immediately expressed my concerns to the stylist and asked about a partial refund. I was told the owner would contact me on Tuesday--but he never did. I had to follow up myself. When I finally spoke to him, he was dismissive, defensive, and aggressive. Instead of addressing my concerns professionally, he stated he would review audio and video recordings of my conversation with the stylist--which was also concerning, as customers are not made aware that their conversations may be recorded. He then told me he would "challenge" my dispute and abruptly hung up. This was, without question, the worst customer service experience I've ever had. Between the poor results, lack of transparency, pricing inconsistencies, and unprofessional handling of my complaint, I would strongly advise others to think twice before going here. This place deserves no stars!

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    Blowout Glam

    Blowout Glam

    4.3(11 reviews)
    14.2 miDowntown

    I had an extremely frustrating experience with this location. First of all, it was very difficult…read moreto find--it's tucked away inside a large building on the 5th floor with little to no helpful direction. What made matters worse is that they do not accept walk-ins, which would be fine if they were actually responsive. I called three separate times and not a single call was answered. No callback, no communication, nothing. Because I couldn't get through to anyone, I had no choice but to go there in person just to ask about appointment availability--only to be told they don't take walk-ins. The lack of basic customer service and communication is unacceptable. If you expect people to schedule ahead, the least you can do is answer your phone. Very disappointing experience. I would not recommend unless you have a lot of time and patience to deal with the hassle.

    Definitely not worth the $175 for Hair & Makeup service. My curls had all fallen when I got home I…read moreended up having to completely re-curl my hair quickly because it didn't look at all styled or put together. Which totally defeated the purpose of paying to get my hair done. I think the only thing that I liked on my makeup was the eyeshadow, the lashes had lifted at one end of both eyes. My stylist was Lili, I don't think I would return or recommend, especially for the money spent and dissatisfaction of the results. Also, I understood that the salon was located downtown and how I would have to pay for parking because of it, however, I had even asked via text message if they recommended a place to park which they were helpful in sending a picture of one and with it showing their side door for me to enter on the weekend. However, when I got up to the salon, they had asked me for my license plate information to cover or waive the parking expense. Unfortunately, this information wasn't relayed to me in advance that they would be covering the parking expense and the parking lot states you have to pay when you park and when I told her I had already paid for it nobody told me anything even when I asked ahead where to park, Lili's response was "oh well next time." It would have been nice to save the $21.56 that I had spent for 2 hours of parking. Again, super appreciative that they even offer this it's just nice that if it is offered that the information is relayed so I could have appreciated/benefited from it as well.

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    Seventwenty Collective

    Seventwenty Collective

    4.0(101 reviews)
    8.1 mi
    $$

    Amanda is an amazing stylist and so easy fun to talk to. Understands your hair goals and transforms…read moredreams into reality ‍ seventwenty collective salon vibe is so earthy witch ethereal alt baddie sanctuary. I got a color change dark chocolate and trim along with layers I've been nervous to pull off. But Amanda got me there

    My coworker told me about Seventwenty Collective because my former hair artist moved out of state…read more I sent the collective a DM on Instagram and told them I was looking for someone who worked with curly hair. They pointed me to Whitney Lee, so I booked a consultation. Whitney was so down to earth and sweet, she seemed genuinely excited to work on my hair. She said for what she had planned, it'd be a maintenance cut, so less expensive than the transformation cut. Whitney took excellent care of my curls, doing a dry cut (or carving as they call it) to get the overall rounded shape I'd been wanting. Then, she washed and conditioned my hair, did some wet hair trimming, and taught me how to rope my curls in much thinner ringlets. She also said my hair was fine, which I had NO idea! I always thought that since I had so much hair, and so poofy, it was thick, but nope! My hair is fine! Anyway, Whitney added some more moisture, then diffused my hair, used a hair pick to give it more volume, and tidied up some loose ends. My curls had never looked so good, like they finally reached their fullest potential. I've taken what I've learned from Whitney and began applying it to my hair. For the longest time I hated my curly hair. It was a tangled rat's nest and I always opted to flat iron it. Now, I'm in love with my shiny, bouncy curls. I am happy to be Whitney's new client, she did a phenomenal job.

    Photos
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    Alta Moda Salon - hair - Updated May 2026

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