Mallory did a great job on my hair! I got a folyage with round layers. Although it did take a lot of time, I truly appreciated her effort to give me the perfect color and haircut. Time consuming but definitely worth it so please trust the process. You will not be disappointed!! Also, 20% off for first timers. Love that! read more

To preface, this was my first time going to a salon to dye my hair and steering away from my usual hair stylist (but it was unfortunately needed for an emergency haircut). Also I made this account to leave a review, hence no other reviews. I went to the salon the other day just to dye my hair one specific color (not intricate at all just a solid color on half my head) I showed the stylist a picture (of cherry red hair) and picked my own color (vibrant cherry red) I already have ginger hair so I didn't think it would be that much of a difference but I'm not a stylist so I don't know for sure. When my hair was done it was purple. A super vibrant purple, like almost no red at all (other than my natural color). I told her I wanted it to be red, like the photo and the sample, she said it was strange that it was so vibrant "violet" and I guess removed some of the color and added red (I'm not sure if that's what she did but she said she would try to fix it). By the time we had finished, 3 hours had passed and my hair was still purple. I called today and asked for the color used on my hair, looked it up and sure enough it was purple. (Side note: They just called again and I didn't pick up but they left a voicemail and said it was actually a DIFFERENT hair dye which is more of a maroon) I don't actually know which one they used but at first it was DEFINITELY vibrant dark purple so I doubt it was the maroon one, especially because my natural hair is ginger. I want to be clear and say everyone was so nice and sweet and I would definitely come back if it wasn't for an (I'm sure) miscommunication. I won't name the stylist's name either because she was so nice and meant well it's just not what I wanted.. at all and I paid quite a bit for the service. I hurried out of the salon as I had another commitment. I don't like to complain but this felt worthy as I want to avoid others from having the same experience as I did. Remember to communicate with your stylist and don't be a doormat! If something feels wrong, it is, advocate for your self. read more

Salon Lumen - what i got (wet so dried lighter) vs what i asked for! - Hair Salons Near Me - San Antonio, Texas

It took me forever to find a good place when I moved here. I went to so many places and I finally found this place... Salon Lumen April is such a great hairstylist. She understands how the chemicals work on hair! Thank you for always making my hair beautiful! read more

Angelica gave me a Japanese straightening experience which was delightful and she was very competent and very nice. All the girls there were very friendly and the place was steady with clients. Because I was there for hours I was able to see a couple transformations where the "after" was incredible. Cool dye jobs and fun cuts. I will be returning. read more

It makes me very sad to do this. I had an appointment a few weeks ago. I called on a Tuesday to confirm my appointment. I was told someone should have called and told me my stylist left. Well, no one called me. That was the third time I had a scheduled appointment and the girl at the desk had my appointment wrong, or no appointment. Every single time I was getting my hair done for an event. The women at the desk acted like I was wrong and I made the mistake. I missed my previous appointment bc I was home for my moms funeral and we rescheduled. Her reaction to me calling was irritation and I just can't shake how the everything about the situation was unprofessional. I should have stopped going after the 2nd time they "lost" an appointment and I showed up and drove across time. This time though. I can't leave my recommendation up read more

This place did terribly. First off the stylist was late. Didn't say anything or made any comment about it. Then as the coloring process started they got the wrong color. After 3 failed attempts to get the color even close to what was asked the stylist had to ask another person for help, and started to cry in the back. No one had yelled or was disrespectful to her throughout this process. Leaving the hair damaged and dry and after spending 6 hours and $200 it was not worth trying to give any more time to fix this issue. The owner then called and wanted to set another appointment to "fix" what was done. Do you really think after 3 attempts and 2 stylists that we would want to give anymore time to this company?! Their license should be revoked, and I encourage anyone who considers this place to really rethink their decision. read more

Salon Lumen - Hair Salons Near Me - San Antonio, Texas

An amazing place and atmosphere! I didn't have an appointment but they were able to take me in as a walk in. The lady up front was very helpful in helping me get a haircut the same day and had amazing customer service. From the moment I sat on the chair it was a positive outcome being there my first time. I definitely recommend Crystal, she did an amazing job and she felt very passionate about her job. I showed her a few pictures of a haircut I wanted and she did an exceptional job in replicating it! I like how she explained the steps she was doing and making sure that I was on board with it, unlike other stylist that just try to get you out of their chair. Salon Lumen is definitely a trust worthy place and is my new go to salon. read more

April may be talented, and the shop owner, but what is also true is that she certainly seems rather full of herself as well. My take home experience is this: It DOESN'T MATTER who you are, what you were promised, or how long you wait. I wasn't allowed to be upset. A long relationship with the salon isn't even good enough for consideration. Apparently, If it's not April's way, you aren't worth it to her. I'm growing out a vivid hair color (really bleached ends) and since it's my last year of professional school, I was shopping around for a decent cut and a "normalizing" color. I live in Temple/Belton and am doing a professional rotation in New Braunfels...so I only had 5 weeks to have something done. My best friend has been singing the praises of this salon for several years. While her original stylist is no longer with us, she has been a customer here for over 7 years. She says April is talented with color and curly hair...but fills up quickly and an appointment wouldn't be available for over a month and a half. A color correction would take a long time. And be pricey, But it would be worth it. We made the appointment and I waited excitedly for the chance to have a true transformation. Calling to confirm, all of a sudden, the promised appointed wasn't what was scheduled. It would be a single color application, a cut and no room for anything else. She was booked...there was NO ROOM for extra time or services. But my friend swore that I would get a good service and if I could lower my expectations for a transformation, and accept that, that I would still look great. April has offered no explanation for the communication mixup in the appointment scheduling. I arrived 20 minutes early and waited outside. Once my friend got there, we checked in for my appointment. We were told to wait...and were NOT given any more information. After 30 minutes, my friend looked in to find April, working on a client. 45 minutes later, April comes out. I was visibly upset but still she DOES NOT SPEAK TO ME. DOES NOT MAKE EYE CONTACT NOR APOLOGIZE TO ME. She apologized to my friend, and said that she added on services to the client before me (remember there was NO time for any extra services for me). So when my friend asked if I would be getting my full time, she said yes but when asked me what I wanted, she offered to reschedule. Yes, I said loudly and with tears in my eyes that I didnt have TIME to reschedule. (I am sorry for that outburst, but we were outside, I was several feet away, I turned my face to the sky, and there were extenuating circumstances.) I was so disappointed. My rotation was only going to be 2 more weeks. I'm not local, I had put off seeing my family for the weekend for these services. I had another rotation in another city, and I had been so looking forward to this and I certainly couldn't wait another 6 weeks. My next sentence was started in a lower volume, and with more control to tell her these things. But I didn't get to finish... She wouldn't listen. Cut me off. Said she wouldn't deal with either of us and we could both leave. April walked inside, locked the door. (My friend had an appt the next day-we were not sure if would even happen.) So, don't get your hopes up and whatever else DO NOT get upset read more

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It was around 6:00 PM, on November 11th. Veterans Day. Trying to find a spot to park in a crowded parking lot, my friend and I , both handicapped veterans, found a handicap parking spot in front of this Salon. Being that it was so late, and they closed within an hour, I don't see why there would be any issue. As soon as we got out of the vehicle we were confronted by the business owner.(April Smith) She asked if we were supposed to be parking there, my friend explained that he has DV plates and his front license plate was stolen, police report and replacement already in the works. and she could check his backend plate to confirm. We turned to walk away and she continued to say "well you don't LOOK handicapped". I responded that "not all handicap veterans are visibly handicapped" then she made up an excuse about her having a business and something about the parking spot. But they are not HER parking spots. There are no signs saying they are hers. at this point I was furious and just walked away from the situation. Because she wasn't worth wasting my time and clearly has ZERO respect for Veterans who aren't missing body parts or visibly impaired. If this ABLIEST woman is going to own a business in front of 2 handicap spots and act like this, she needs to move her business some place else. read more

Salon Lumen - The handicap spot in front of the business. No signage saying it is for her salon. - Hair Salons Near Me - San Antonio, Texas

Below are photos of what I asked for, verses what I got. The hair cut is just not what I asked for. The lady was level 2. I didn't even come home from the salon with the correct hair style. It's not like I just can't do it, but it was the incorrect cut. I told her I'd style it for myself and see if I can live with it. I didn't think it was a horrible cut...it's just not what I asked for. One week later, the feathering is just too choppy, not smooth (it has been choppy all week). I called for a recut and was told to come in with it styled (check) and they'd re cut it. They woud not wash it first, though, only recut it with all the product I had in it. I had freeze hairspray in it. She said they would absolutely not wash it before they cut it. I said I'd go to another salon. You see, the day I got it cut, when she first cut it and blow dried it it was clear it was the wrong cut. I told her that, and we both agreed, it needed to be cut again. She did a little re-cutting, but her next appointment came in and she rushed me out of there and told me I'd have to come back if I wanted it cut more. So, I was already put out that I came in, with an appointment, and given the wrong cut, twice really, and sent away with the wrong cut, so she could get to her next appointment (what!?). A week later, they want to cut it again dry (which will not work on my hair). I was going to have the highlights put in my hair, but I'll have someone else do it who is interested in doing it right. Thumbs down for this salon in my book. read more

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I am dedicated to any hair stylist that does me right, but the second they do me wrong, it's over. This place NEVER does me wrong! Crystal has done my hair for weddings, my engagement, AND my wedding and there's something about their touch that makes your hair LAST FOREVER!! Everyone is super friendly and it's always a vibe to hang out and relax while they beautify you! Great prices and great work!! read more

Really enjoyed being here and I got an excellent haircut, made an appointment to come back in 5 weeks!

Wow! I almost don't want to tell you how great this place is! First off, excellent customer service. Second, they know what they are doing. I had 2 inch roots and asked for highlights. They were able to blend my existing highlights with new ones and cover my grey. Best of all, this place is excellent on price. Highly recommend! Ask for Angelica! read more

If possible Salon Lumen would be ranked as 0 stars. I recommend you to steer clear of this salon for any hair dye inquires! I swear you are better off doing it yourself for way less the price. I was at the salon for 6 hours on the salon chair for nothing. I was assigned to the hair dresser Angelica. I requested a half down vibrant indigo purple color and Angelica quoted me a $280 estimated figure. As Angelica lined the hair I notice she didn't really do the tips and the roots of hair that great but she mentioned it was all good so I left it at that. Angelica asked April (the main hair dresser I suppose) her advice and April said it was good to wash out. As you can see my end results were a complete nightmare. There was even pieces where it was just bleached and no hair dye. How unprofessional! The tips were faded, the hair was patchy all the way through. April tried justifying the situation by saying ridiculous things that honestly do not make sense because on their Instagram page they have had "customers" dye their hair a full different color and to top it off my hair was all natural with no dye. After my experience I was skeptical to believe that those photos were even from customers at Salon Lumen Even after the salon tried to fix their mistake the problem was still very relevant and so so patchy even after April attempted to "fix" it herself. There really is only so much they can do at this salon and clearly the capacity is low. In the end I was charged $278 which April apparently gave me a 20% discount. The quoted amount was for $280 so clearly she raised the price for her convenience to make up for products used as she mentioned. I clearly asked "oh so I am being charged for people's mistakes?" April clearly confirmed she wasn't going to charge for people's mistakes but then made the derogatory claim to so say that we are paying for products used during the mistakes made. Overall, unprofessionally "trained" hair dressers named April and Angelica. You are better off doing it yourself at Sally's. read more

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Hidden gem! I found this place on Google. Was looking for a Brazilian Blowout salon that had good reviews and offered a "traditional" Brazilian Blowout. Let me elaborate: For the past year or so I have been to 2 other salons who performed what I like to refer to as a "modified" Brazilian Blowout ... that is, they washed my hair, applied the solution, then either set me under a dryer, or ran their fingers through my hair as they blow-dried it, as opposed to the traditional way of "round brush" drying it. There is a marked difference when you go the traditional way, let me tell you, and the results are lasting! My hair is smooth, straight, and I am one happy girl today. The salon itself is extremely clean and organized, and they offer you a complimentary beverage of your choice upon arrival. My stylist, Kennedy, was down to earth, friendly, and easy to talk to. She initially lead me to a dressing room which contained a full-length mirror and a set of clean robes for you to select from and wear. I was extremely surprised and blessed that I found this place after enduring a horrible experience at another local salon and then driving all the way to Austin(!) at one point, in desperate search of a certified Brazilian Blowout salon...only to be met with a similar fate. Do not let any salon or stylist try to convince you that they do not need to "round-brush-dry" the product in. It's essential. I'm so happy that Kennedy understood and empathized with my plight. Thank you, Salon Lumen, for being there! read more

Salon Lumen - Brazilian Blowout - Hair Salons Near Me - San Antonio, Texas

I was nervous to try a new place being from out of state. I saw Crystal for highlights and a cut. She did a great job and had an excellent color recommendation. I will definitely be going back! Highly recommend! read more

i went there to get my hair fixed and i came out looking like a 40yr old mom. she ruined my hair the day before i leave for vacation i literally couldn't be more livid. i asked for a angled bob and now managers assemble when i walk into a building. i've never had a worse hair cut i hate it.... i'm 19!!! i look like i just came out of a PTA meeting read more

Salon Lumen - Hair Salons Near Me - San Antonio, Texas

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I have been having my hair highlighted for over 20 years almost 30. I was thoroughly disappointed that my hair came out completely blonde and a reddish blond at that I get platinum with my natural dark low lights my hair does not look anything like it supposed to look and on top of that I was quoted $125 and they charge me $175 for a service that was botched the lady cut my hair and even then I had to cut then how to even it up end it became short my hair is awful and nobody including the owner did anything to help the situation and charge me full price which was $175. Now my hair is going to grow out full of roots and look horrible in exactly 2 weeks I have never had hair that looked this bad before in my hair usually looks top-notch do not go here unless you want your hair botched and you want to be overcharged they are liars the owner does not care about the customers all she cares about is getting money whether your hair looks good or not this is the worst place I have ever been to and I am in the cosmetology industry read more

Worst experience getting red highlights retouched/reglossed. I was mortified, when friends asked me today, 'what happened to your hair?!?!' And not in a nice way....Then my friend said my hair looked like I used box color on it. I said, 'no, I went back to the salon and had the master stylist Evelyn redo it'. They said, 'well, it doesn't look anything like the first time she did them (the highlights) or was it supposed to be an all-over color?' I would not recommend this place to anyone. Overpriced and certainly NOT master stylists if they can't redo the service to provide the same look on a follow-on retouch. I'm very sad and disappointed I ever went back. read more

I went here seeking a haircut and it came out nothing like I asked and I look horrendous now. Completely devastated. My hair looks super choppy and it looks like a hat on my head. read more

I got my haircut there one Saturday, and then I wasn't happy with the cut, so I went back to the salon, I met with April and right away she was able to take care of me, she was very professional, she wanted me to be happy with the service, and I was. She took care of me, she put me with Kennedy, and she was great as well, she cut my hair, the way I wanted it, I was so happy, you have made a life long customer, I will return, I even made an appointment with Kennedy to do my highlights, thank you April and Kennedy for taking care of me, I also let my co workers know, what a great experience I had that day, and I love my haircut read more

PLEASE DONT GO HERE. They messed up my hair BAD and wouldn't even give me a discount. I asked for a lighter color (which required bleach) and was left with streaky, uneven patches all over my hair. Once the hairstylist realized her mistake she tried to "fix it" but didn't fix much at all. OVER PRICED AND UNPROFESSIONAL. read more

Dismery is AMAZING!! She turned my dull brown hair in to a masterpiece of platinum and brown balayage! It is absolutely stunning! Salon Lumen will forever have me as a client read more

Salon Lumen - Hair Salons Near Me - San Antonio, Texas

I've seen Elizabeth and Alexandra-and they're both fabulous! Both ladies made me feel comfortable and gave me honest feedback about my styling ideas. I got my hair chopped 8 inches and I loved the results! I've never had to wait for my stylist. I was always offered a drink. And they kept the floors clean as my stylist cut my hair. I also didn't feel pressured to buy products, but I bought some anyways because they worked wonders on my hair. They use Wella Professional haircare. It's about $45 for a junior stylist and $65 for a senior stylist. If you need a style change go here! Oh and I've successfully made an appointment 24 hours in advance both by phone and online. Very convenient. read more

Salon Lumen - Thanks Alexandra! Perfect summer style! - Hair Salons Near Me - San Antonio, Texas

Enter and was immediately greeted, not sure of it was because I did not have an appointment but I did not feel a connection or find this place to be my hair salon home. My stylist was okay - I tried to engage in friendly conversation but it was more quick short answers & she was a little bit of a Debbie downer. She seemed nice thou. The stylist cut my hair as requested & I left. My overall experience - it was just okay. read more

I am so grateful I found this Salon! The ladies are so nice. April, the owner is great! I must say though that I am most grateful for Dismary! I have searched for years for someone that can do a quality Brazilian Blowout. She did a FABULOUS job! I have had several before but hands down, Dismary is THE BEST IN TOWN! Thank you so much. Donna read more

Damaris Richardson is amazing she kept me and treats me really good I was super happy with her amazing job can't be happier and yes I will be back she did my highlights and I will be back for more for sure read more

This is the best salon I've visited since moving to San Antonio 15 years ago! Elizabeth does an amazing job with color, cut, and style. Not only is she the consummate professional, she's friendly, personable, and always makes me feel confident that when I leave the salon, I'll look better than ever. When I go in to the salon, I feel totally pampered! The offer of a glass of wine, the warm towels, and the relaxing hair wash all make my visit seem like a mini-vacation. They also offer brow and facial waxing, so I can take care of all my grooming needs in one visit. Again, if you're looking for a salon where YOU are the focus, make an appointment with Elizabeth at Salon Lumen! read more

I really should have walked away when I made it on time to the appointment the owner gave me, and then I was told that the person that was suppose to do my hair was 20 mins behind and could I come back. I should have been a pompous ass with the run around I was getting. I loved my color but the lady butchered my hair. Now I have to wear headbands all bc she didn't know what she was doing. I think the owner of the salon was racist bc she was suppose to color my hair and cut it but she kept pawning me off to other hairdressers like I had COVID I thought I was patient and pleasant with them and I had every reason to be an ass. I won't be back. This is 6th hairdresser what is wrong with this town and hair???? read more

I went in this week to add purple color to my botched ombré I got at another salon and it came out even better than what I imagined it! Dismery Richardson did a BEYOND AMAZING job and really knew what she was doing. She gave me a lot great tips on how to maintain my color as well I definitely recommend this salon and stylist to anybody that wants to add some color to their hair. Even my bang trim was perfect. Overall wonderful experience! read more

Salon Lumen - Before - Hair Salons Near Me - San Antonio, Texas

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I LOVE getting my hair done here. Consistent coloring results at a great price. The shop is always clean and all staff is helpful with picking products and making color adjustments for me. read more

If you want excellent color, go see April Cole. I took in a wig that I sometimes wear and asked to have my natural hair colored as close as possible. April took the time to research the color combinations of dark, light and caramel browns with added highlights, giving me exactly what I asked for. She is a color magician! Then I asked for a shorter cut than I usually get. With the cut, she took my baby-fine, thin hair and made it look fuller than I thought possible. I find all the stylists friendly and accomplished. Really a great atmosphere. Will I return? Yes! read more

Elizabeth is amazing. She's friendly, listens during consults and is incredibly talented with color, cut and styling. She also shares styling and product tips and tricks. Took me about 3 yrs to find her after trying so many stylists in San Antonio. read more

I followed Melanie here as she followed her dream to open her own salon. She's a great colorist and knows blondes and how to make us look marvelous and not trashy. Nice decor and friendly staff. Wine is always a nice addition too. I've already sent some of my friends here as well. read more

So excited my sister introduced me to Salon Lumen. With a head of long, thick, curly hair, I'm incredibly picky about where I go get my hair done and have had a hard time finding a salon and stylist here in San Antonio. Phillip is the answer to my prayers! He knows exactly how to style hair. I left with my locks looking luxurious- in that "Victoria's Secret Angel bombshell" kind of way. Staff is great, service is awesome, location is convenient. 4 stars! read more

No no no do not use this salon. My wife had been getting her hair colored and her extensions replaced I kept asking her why they charge so much. The owner would remove her extensions color her hair and replace her extensions it would cost around 350. Her last visit she has her extensions removed for good had her color redone and had a Brazilian blow out. The rate for a Brazilian blow out was 250 when she was done the stylist left in a hurry reason being they totally screwed her. They were charging by the hour her cost without product was 500.00 that was the last straw.. these people will rip you off read more

I just moved to TX in May and this was my first trip to ANY salon in San Antonio. I went because it was near me but I also went because of the well deserved good reviews it has here on Yelp. I'm so glad I went! I was assigned to Elizabeth, and she did the style I wanted perfectly! She also showed me some excellent Sebastian products for my very dry hair. It was $55 for a haircut but as a new client, I was given 20% off. But best of all, they serve wine! Did I mention that they serve wine? Yeah, they serve wine! read more

Dismery Richardson did my highlights and lowlights and trimmed up my hair. I have not had so many compliments on my hair and years. My mom is NX hairdresser and even she loved it and she doesn't like me messing with my hair. LOL I would recommend Salon Lumen to anyone who wants great color or great haircut and a great staff to wait on them. I am new to the area and I have found my new hair salon. read more

Evelyn did a wonderful job of transforming my multicolored hair into a beautiful pale blonde successfully hiding my greys. Both color and cut were amazing. The girls were friendly, professional, and focused on providing excellent service. I usually dred sitting in a salon, but the environment was very relaxing. Keep up the good work ladies. I will be back in 12 weeks. read more

Phillip did an amazing job both times. The color and cut looks fantastic. And my hair is so shiny! I definitely recommend this salon.